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  1. MP4 files are not detected as video file but octet??

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    1 comment  ·  Report Bugs » 01: Desktop Sync  ·  Admin →
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    George Tsapakis commented  · 

    Hello and thank you for your feedback.

    Unfortunately we are unable to reproduce the above issue. From our testing so far, all the mp4 exported videos were uploaded correctly and successfully to Assets website. Can you please share more details about the export settings you are using in Premiere? What is the video's original format? Maybe we are doing something differently and that gives us different results.

    Thank you.