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  1. 7 votes

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    Hi John, thank you for your feedback. This is a bug that we are currently investigating.

    As far as your comment about support, is there anything specifically about the support that didn’t meet your needs? Was it hard to find the feedback forum on the interface, or was it something else?

    Thank you for your time in advance.

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    Vuong commented  · 

    I experience the same problem right now.

    I try to delete all file in a device, and delete all file in the website as well. However when everything is cleaned up, the % of free storage remained the same as before.

    Whatever I am doing right now, the same % always remain (~75%) So I only have 25% free storage left. Please look into this problem!