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  1. 1 vote

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    Yukari commented  · 

    Sorry to hear that've you had problems with cloud documents. Are you still seeing the error? If so, would it be possible to generate another log following the instructions here?

    https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

    -Yukari

  2. 2 votes

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    Yukari commented  · 

    Also, let us know if you have used Photoshop mobile to create your cloud documents in question. If so, where did you last edit it? (Created on mobile then edited on desktop or something else?)

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    Yukari commented  · 

    Hello,

    Thank you for reporting the issue for cloud documents. Would it be possible for you to collect a log file so we can analyze what's happening?

    Hot to find a log file is explained here:

    https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

    -Yukari

  3. 1 vote

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    Yukari commented  · 

    Hi Jared,

    Thank you for reporting the problem. What types of link are you trying to copy? Published page can manage XD, Dimension, and Aero links now. Also we'd appreciate if you could provide the following information:
    - Platform (Mac, Win, iPad, etc.)
    - Browser (Chrome, Safari, etc.)

    Thank you,
    -yukari

  4. 2 votes

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    Yukari commented  · 

    Hi Eric, there is a limit on the number of invitations based on your account type. How many invitations you have sent for the failing ones? Also is your account free one? Thanks!

    -Yukari

  5. 5 votes

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    Yukari commented  · 

    Thank you for sharing your experience. We are working on Cloud Document enhancements. Let us know if you have any specific requests around Cloud Documents. Thanks.

  6. 2 votes

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    Yukari commented  · 

    Hi there,

    Thank you for reporting issues. Unfortunately, 1GB is a current limit uploading form CC Assets Web. Please use CC Desktop application to sync large files. We're working on fixing that ugly red error message.

    -Yukari

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    Yukari commented  · 

    Hi Munzir, what kind of files did you upload? Also, are they large size ones? Thanks!

    -Yukari

  7. 1 vote

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    Yukari commented  · 

    Hi, what platform (OS) are you in?

    Thank you,
    -Yukari

  8. 1 vote

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    Hi Mirddin,

    I’d love to get some more detail on this issue your encountering. Is this an issue you’re experiencing with the Extract feature on PSDs? If so, this was a bug that was fixed shortly after your bug was filed. If not, I’d love to get more detail on when you’re experiencing this.

    Thanks!
    Emily

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    Yukari commented  · 

    Hi Mirddin, are you seeing this problem in https://assets.adobe.com? If you could provide with steps to reproduce the problem, that would help us.

    Thank you,
    -Yukari