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13 votesNEEDS MORE FEEDBACK · Stephanie Au-Chan responded
HI there — to help us better understand the issue, can you share information about the plan you have & where you are seeing your storage being reported as full? Thank you!
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I have the same problem !
On my Assets Panel under Files it says in red -
20.97 GB of 20GB
When I view the folders they are empty ! on my iPad I have 2 photos backed up with available Cloud Storage of 20.00GB of 20GB
Hope you can explain this to me please.
Shiralee in the U.K.