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  1. CC says my storage is full but i can't see anything there

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    18 comments  ·  Report Bugs » 01: Desktop Sync  ·  Admin →
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    NEEDS MORE FEEDBACK  ·  Stephanie Au-Chan responded

    HI there — to help us better understand the issue, can you share information about the plan you have & where you are seeing your storage being reported as full? Thank you!

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    Anonymous commented  · 

    I have the photo plan (photoshop and lightroom) with 20GB included cloud storage. I have nothing stored in the cloud and yet both the desktop app and lightroom CC report my cloud storage is almost full (17.3 GB of 20GB of available storage used). Of course there is a prompt to purchase more storage.