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  1. Constant request to install Creative Cloud app to use CC libraries

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    2 comments  ·  Request Features » 04: Library Panel  ·  Admin →
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    Deana Tucker commented  · 


    Hi,

    We'd like to investigate your problem - if you could share logs from your machine, this would be very helpful. Here's a link to the Adobe Log Collector Tool:
    https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
    This will generate a zip file - please could you send me the name of it?
    It will be something like "AdobeLogs_20191011_081024_xxx-win.zip"
    This might help us to understand the root cause of the problem.

    Thank you,
    Deana Tucker
    Engineering Manager
    CCLibraries