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  1. 2 votes

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    Hep Svadja commented  · 

    Hi Ryan:

    First of all apologies that this system is causing confusion. Recently we made some changes to the library panel to segment specific workflows to the appropriate area.

    In the Libraries panel of Adobe applications the "Import Library" menu item has been moved to the hamburger menu in the list view of all of your libraries.. You can also drag and drop cclibs files into that same library list view. The logic is that you drag/drop new *libraries* onto the library list view to import them, and drag/drop new elements onto the single library view to import elements into that specific library. To navigate to the library list view, just click the back arrow on the library name, which will take you to a view of all of your libraries in alphabetical order.

    We will absolutely take this feedback on making it more understandable where those commands moved to. Additionally just FYI, in the Creative Cloud desktop application you can also drag/drop cclibs files into the Your Work - Libraries section (any area) to import them. Let me know if this did not address your concerns.

  2. 2 votes

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    Hep Svadja commented  · 

    Hello LM: Could you share which elements this is happen for, and in which applications?

  3. 1 vote

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    TRY THIS  ·  1 comment  ·  Report Bugs » 09: Other  ·  Admin →
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    Hep Svadja commented  · 

    Hello: Thank you for sharing this, as the language used is incorrect. Elements in a Library are not downloaded. Instead, click the button that says "Follow Library" on the main page, and it will automatically appear in your Adobe applications in the Libraries panel, so you can use them in your own work, without needing to sync, import, or export.

  4. 2 votes

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    Next time this occurs, can you try hard reloading the page (On a mac: hold down the shift key and press the reload button, on Windows, hold down the control key and press the reload button)? The library name changes will not automatically update if you used the back button, so you will need to force a refresh. It should not, however, overwrite the Library name you just set, so if this does not help let me know and we can dig into it further. Thanks!

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    Hep Svadja commented  · 

    Hello Neil: Next time this occurs, can you try hard reloading the page (On a mac: hold down the shift key and press the reload button, on Windows, hold down the control key and press the reload button)? The library name changes will not automatically update if you used the back button, so you will need to force a refresh. It should not, however, overwrite the Library name you just set, so if this does not help let me know and we can dig into it further. Thanks!

  5. 1 vote

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    Hep Svadja commented  · 

    Hello: You can sort your items into the order you prefer by using the Groups function in Libraries.