Discuss Files & Collaboration

We are working to improve how we support your files in the Creative Cloud, including how Creative Cloud help you collaborate more effectively with others on digital creations & creative work. As we do so, we want to hear from you — share & discuss what is most valuable to you around managing your creative work & collaboration.

  1. run out of space yet my file in my Creative Cloud sync folder are less than 100GB

    I've directly deleted files from the web view of Creative Cloud as well as from my Sync folder, but I'm still out of storage. My folder on my Mac is only 96GB and whenever I go to the Web Files page there's nothing in the Deleted folder to get rid of. Yet still I get an out of memory message.

    3 votes

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  2. Need a way to backup files (download all)

    Need a way to download my XD files from the new cloud. The old cloud kept a local copy so I could have my IT guy back the adobecloud folder up but i don't see a way to keep a backup or easily periodically backup/archive all my files. I realize i could open each file up and save another copy to disk but that could get time consuming and it throws old files in my recently opened list in adobe XD which makes daily usage confusing if i just did a "backup". I wan't to keep using the cloud to…

    4 votes

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  3. Issues with Creative Cloud on Web

    Unfortunately, when I try to access my Creative Cloud files on Web there are none visible. It says my storage is more that 90Gb full but I cannot see a single file, nor shared with me nor owned by me. I am accessing my files from second computer and do not have nor time, nor capacity to download 90GB of my files on this computer in oder to be able to use one single file stored in my Creative Cloud.

    3 votes

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  4. 2 votes

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  5. Cl8ud????

    Why do you even CALL it Creative Cloud??? As far as I can tell, you can only access them from the Desktop app!!! What about Android access???

    3 votes

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  6. The worst system of clouds I had !!!

    The worst system of clouds I had !!!, pure tragedy, works on 2 computers, suddenly 1 computer can not synchronize, and generates conflicted files, constantly disappears or miracles appear ... thank you, you destroyed my project !!!

    3 votes

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  7. Absolute garbage - no optiopn to delete assets in Library

    Why is there no option to delete assets? I need to update old mogrt. files and there's no way to do this.

    2 votes

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  8. Hello, just started using the cloud

    It's REALLY ANOYING how you don't display the progress of UPLOADING Files!

    I Cant see the speed of the upload, how much of it is already done, how long will it Take!

    Seriously folks, thats so basic...

    3 votes

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  9. 1 vote

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  10. Love creative cloud libraries but I hate how inflexible it is

    Would love to:

    • be able to batch-upload colors and objects with the ability to rename them during the uploading workflow (Im imagining a view similar to the 'export for screens')
    • manually set the order of objects/colors (our palettes have to be completely re-added after making adjustments to colors or assets if we want our libraries to have a semblance of order to them)

    2 votes

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  11. XD cloud sync crash - AUTO SAVE not working properly!!!

    I was working on a file synced in cloud and the XD tool got crashed.
    And when i tried to retrieve the file atleast from the last saved time its not happening. All that i worked is lost!!! Now i have to start from scratch!

    3 votes

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  12. 1 vote

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