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Help us improve CC Assets and Libraries

This platform was created for you, we want you to be part of shaping the future of assets. Here you will be able to do any of the following actions:

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  1. Download/Upload Status for CC

    A status display of the ongoing up- and downloading is essential:


    • What file is transfered

    • How long it will take

    • Up-/downloading speed

    • Batchlist of the upcoming files to synchronize

    Espesially when working in a team and on a tight schedule, I want my final rendering to be processed primary and fast. Adobe CC can't garantee a proper file sync, a transparent process and a stable connection.

    Furthermore. My Explorer crashes, because Adobe CC can't even synchronize properly. It stucks, my Explorer stucks and I can't open my file directory, even if I closed the CC. I need to restart then…

    14 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  2. Faster desktop sync

    The desktop sync is incredibly slow compared to other desktop syncs that I am using right now (Dropbox, Office365, Google drive).
    This makes it completely unusable for me.

    12 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
    Emily Dinger responded

    Hi Francois, thank you for your feedback. We will keep this in mind as we work to continue to improve our site. Thank you for your patience.

  3. 4 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  4. My internet is okay but it is not syncing well

    There seems to be a problem in syncing files for a month now. Our file name is correct, our internet is okay.. but we still get problems in syncing.

    There is also one time that our folder got duplicated. I tried to delete it but it keeps on coming back.. then when I access the website it says I cannot delete it. I kept trying both ways until I was able to get rid of the duplicate.

    Hope you could solve this problem soon. It is eating most of our time.

    Thanks.

    5 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sort files by type

    It seems that it is no longer possible to display the files by type. The only possibilities are by date or by name. Please allow it, as it was the case before the current modification.

    7 votes

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    1 comment  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
    Emily Dinger responded

    Hi there, thank you for your feedback. We will keep this in mind as we continue to improve the site. Thank you for your patience.

  6. Fix the Folder location in CreativeCloud on OSX

    Fix the ongoing issue on OSX where for no reason CreativeCloud defaults the folder location to the main drive and not the external where the images are stored. This means the main drive fills up quickly and kills the Mac. The folder option is greyed out in the CreativeCloud preferences, this prevent the changing of the location. This is really dumb coding. At least present an option to say yes or no to changing the folder by the application.

    4 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please explain clearly what "Creative Cloud Sync" means and give me visibility of everything that's stored in the Cloud!

    After installing Creative Cloud on two of my PCs I started to upload files to it. Soon I discovered that a new folder "Creative Cloud Files" was created on both PCs, and everything I'd uploaded to the cloud was also (seemingly) synced to these folders. That defies the purpose of having 1TB Cloud storage. I want to move to the Cloud what I don't have space for otherwise. Opening the "Preferences" page on the Creative Cloud desktop app, I find no way of deciding against syncing files that I upload "back" to my PCs. There's a "Creative Cloud Sync" check…

    5 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  8. Again... all files gone on one machine.

    Same user on the other machine - all files still available.
    Even the same if I check on the web. Not funny. It takes hours to get the files back from my backup.

    1 vote

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  9. Support for iWork files

    Macs are fairly popular right? Would be nice to have a preview of Keynote, Numbers and Pages files on the browser version of Files. Not even for the whole document just the first page and an accurate File Type descriptor (aka not Octet)

    1 vote

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  10. feed back

    Your desktop sync does not work properly. When viewing the files on the web I tried to download it manually. Would be good if I could download the whole folder at one time instead of downloading each file individually. Ideally it would be good if the desktop sync would work so I wouldn't even have to download from the web.

    4 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  11. Desktop (Finder) sync

    I wonder how I can actively sync a file bthat I uploaded via the web module to my desktop Finder. Waiting for it to happen automatically takes forever.

    6 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  12. Atualização de link público lenta

    Tenho um protótipo com 100 telas e o primeiro problema que apresenta o Adobe XD é que demora muito para finalizar a atualização. Quando chega a 75%, fica travado por vários minutos para terminar.
    O outro problema acontece quando visualizo o protótipo online. Alguns elementos não são carregados, mas eles existem dentro do projeto.

    O que pode estar acontecendo? Qual a solução?

    Obrigado!

    2 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  13. Download file

    Download Unavailable
    Something went wrong and we can't download this right now. Please try again later.

    4 votes

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    1 comment  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  14. very bad sync

    I have changed the with a brand new & bigger SSD hard drive.
    Since then the Sync is so so BAD...I don't even find all my files in the web app, though the files exists on my hard drive.
    This is very bad and dissapointing, pls remediate this urgently !

    3 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enable a feature to key in proxy settings

    When using the app in a network that requires proxy settings, you are in for a rude shock as the app never works. It would be awesome just like in Skype, Telegram where you have a feature in settings/network that you can add proxy setting so you are able to update the app and also sync files

    1 vote

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bad syncing and no "clear trash" button

    I changed Macbook and tried to reassign the manually transferred CC folder in CC preferences, but it just started to reload all my files to the cloud again... I don't understand why it's just not recognizing that files are the same. Okey, then I desided to delete everything from the cloud and sync it all from the beginning, but I just couldn't do that, because after deleting all my files are still at the cloud's trashbin. Well, trashbin's interface shows me 100 files at one time, and proposes me to delete them or restore. I have like 100.000 files there,…

    3 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make it smart objects again. they worked, at least

    CC ASSets and libraries don't work. Instead of smart objects in files, atomic design elements are now cloud-based libraries and highly restrictive.. disgusting

    4 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  18. CC deletes my files randomly--entire folders gone

    stop deleting my files. We are well below the maximum storage space.

    4 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
    UNDER REVIEW  ·  Emily Dinger responded

    Hi there, thank you for your feedback. We will review this to see what the issue might be. Thank you for your patience.

  19. fail

    no wonder sketch and other crap is rising if you can't make simple sharing work.

    2 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  20. Since my CC collapsed (cause unknown) and can't be reloaded (error 48 - whatever that may mean

    Since my CC Page collapsed (cause unknown) and since it can't be re-loaded (error 48 whatever that may mean) and I am asked to do things which seem dangerous to un-nerdy me, "try that and see if it works", shall I simply wait for the new version - and will that download?

    In the meantime, I see that my Assets, which I can find only by "Dungeons" type ingenuity, have not synched, for a long while probably since CC collapsed -now I have not means to command a synch..... How should I get them to start synching?

    I am attaching…

    3 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
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