76 results found
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No email, no clear place to complain, confusion, fustrated.
HELLO FROM LITTLE ENGLAND
Now that I have your attention, I hope everyone and not just Adobe support can read my HUGE complaint, buckle up, this is terrible.
Now originally I contacted Adobe in regards to Premier Pro being very choppy when it comes to re-editing videos, frame rates etc. I contacted Apple first to see whether it was my mac, but they said ‘it’s not us!’ So I tried to contact Adobe. The first time round via the referred phone number that had been most popular for us brits to call did not ring after going through the hassle…
1 vote -
Enable to use japanese as a file name.
When I change the file name of a file in storage using japanese chars, when I download it in my Mac it becomes invalid decoded chars like '%324%jjk8%jj.extension'
1 vote -
Deleted Files Automatically in xx days option and Sorting
Deleted Files automatically Deleted Folder
a) in 30/60/90 days or
b) when storage reaches 50/70/90 GB.Add Sorting by Size
1 vote -
Folder size view
Allow "folder size" to be shown to us (user) in the Creative-Cloud-Web screen (online browser view)
2 votes -
Allow us to upload more than 1GB through the adobe assets website!
Sometimes, i'd like a client to upload a 2GB asset file through to me through the asset website. The option right now would be to sync it up, but i don't want my client to download the CC destop app, i want him to be able to do it all within a browser. Have the upload limit be like 20 gigs rather than 1GB
1 vote -
Allow direct download links from the CC assets website
I'd like to be able to create a direct download link for a file on my adobe assets page. To clarify - a direct download link is a download whereby the link does not re-direct you to the adobe.assets.com website, but simply downloads the file automatically in the browser without any user input.
This would be usfull for clients - who for some of them i have to explain to them how to download a file
1 vote -
Show lightroom storage usage on Assets Website
On https://assets.adobe.com/files or somewhere on the assets website, you should be able to see how much of your storage is used specifically by lightroom.
Otherwise it causes 30-minute + calls to Adobe customer support to figure out why storage is being used, despite there being zero files in the assets tool.1 vote -
One Click Downloads of multiple files or folders!!!!!
What is the point of having files stored in the cloud when it is sooooo difficult to download your work. Syncing is a ridiculous waste of time. Dropbox, miscrosoft, google all have better free options and their paid option make Adobe look foolish.
4 votes -
Sharp image previews on web-based Creative Cloud Assets file manager
Professional image editors and photographers, would use their included cloud storage more often for customer presentations or to collect feedback on their work if the preview images would actually be sharp. The only reason I'm currently forced to use other services like picdrop.com is because the preview images in Adobe CC's web-based asset viewer look very unsharp, especially on high-res displays. If you could manage to generate sharp image previews, professionals would be able to use the cloud storage to collect customer feedback without constantly receiving complains about the pictures being unsharp.
I've attached two examples, so you can take…
1 vote -
4 Clicks to Download a single JPG Image???????
Are you kidding me????? It takes no less than 4 clicks to download a single Jpg file. The whole idea of converting the jpg to png before download isn't a terrible idea but it needs to be done in a way that doesn't require another click if you don't want to convert the file.
2 votes -
Organisation needed
Feedback
Searches now implemented, thankfully, but why can I not simply see my files?
I have a small number of PS files in cloud documents, but they are invisible. Searchable yes, but not possible to actually see them.
Instead I get a message "You don’t have any XD Cloud Documents” - probably because I don’t use XD, just PS. No PS documents visible.
I am assuming all this is a bug?
Going further: I was watching a feature demonstrated just now on the PS demo where there is a version history of Cloud documents, yet my PS files (once searched…
1 vote -
Account management
I opened my account in Germany to purchase a monthly photostock plan.
I have since moved to Vietnam and still pay Germany VAT.
How can I move my account to South East Asia and be charged in US$ without Germany VAT. If I try to stop my subscription, I would loose all my already paid for but not yet downloaded images. This is actually illegal under EU law. Why would you not allow me to download unused pictures after cancelling a subscription?
Please advise.2 votes -
My Library
When I'm trying to access my library on the web which holds all the assets from my phone when using Adobe Capture, it is frustrating to find the Library section. Downloading an asset is almost impossible. It is not intuitive to use the library.
Please just let me select my assets and download them and maybe add a library link to my user profile.
2 votes -
Download multiple files or folders at once.
When downloading files remotely from the Assets Website - it becomes very tedious having to click into each individual file to download - I suggest having an option to select multiple files to download at once or an option to download folders. Thanks Sean
82 votesThis has been a requested feature for awhile now and it’s something that’s in progress. Look for it within the first half of the year.
Thanks!
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3 votes
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Add color to folders
As a user, I would like to add color to folder icon so that some folders stand out more than others. I had this option in Google Drive before I switch to Creative Cloud. Thanks!
3 votes -
It should be easier for me to see what's taking up all the space on my cloud.
I know you want me to purchase an upgrade, but we also need the ability to manage my current assets occupying space on the cloud. And it should be easy to find.
21 votesHi Luke, thank you for your feedback. We understand that this is an important feature to have, and have included this on our backlog for features to add in the future!
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8 votes
Thanks for the suggestion. We understand that uploading documents in groups / folders can help to expedite your work & will integrate this feedback into the development of our products.
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Asset browser restore option not working! - my files are deleted.
When i used the restore option on the delete menu. the files are not restored they simple disappear.
Please bring back my files!
1 vote -
1 vote
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