All files should be synced including files in "Cloud documents"
I've spent over an hour trying to resolve this problem and over an hour spent on a brain dead service rep from Adobe.
Why is there even a difference between 'Synced files" and "Cloud documents"?
All files should be synced up to the cloud and locally. That's the whole point of the feature isn't it?
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Dina Dembicki commented
I vote for this in theory. This is a bigger issue, in that cloud documents are not the same thing as files in your creative cloud folder, but it's not clear the way things are currently organized. All files are accessible (depending on the platform) but it's not exactly intuitive.