Make it easier to permanently delete files from Creative Cloud
The current method of deleting files permanently from Creative Cloud is cumbersome and time-consuming. There should be an option to Empty Deleted Files or some other mechanism, rather than the awkward approach that exists. I shouldn't have to scroll through dozens of pages of deleted files to try to remove them from CC storage. I know I can shift-select to get a range of files checked at the same time, but the server response is slow and often takes minutes or longer to confirm that something has been deleted. It also often fails to delete something permanently and thus it's impossible to tell whether any of the files you've already highlighted are in fact removed. Most other cloud-based storage offers some way of eradicating unnecessary files in a single shot (Dropbox, Google Drive, etc.). Granted, none of these services make it overtly obvious how to do it, but they do offer such a tool.
I use CC for a great number of projects and, after archiving to an external drive, I want to regain space on Creative Cloud. Hence, there's a periodic need to do this work, and it shouldn't take me an hour to do it as I wait for the server to respond, frequently getting frustrated and moving on to another task, then coming back to find it either didn't work or is still thinking (though there's no indication of any progress either). Thankfully, the larger storage limit reduces this need somewhat, but it's still frustrating whenever I do have to pare down.
Adobe should rethink the interface for this part of CC.
Anonymous
shared this idea
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C. Clavo commented
Please consider voting this other request that has a few more votes and do not disperse the request into so many different requests:
https://creativecloudassets.uservoice.com/forums/905290-request-features/suggestions/39299221-add-an-option-to-select-all-deleted-files-for-perm -
Aljoheri
commented
1. ADD "DELETE ALL".
2. I need that feature, I have 100 GB full, I wanted to upgrade once, but they said NOT AVAILABLE FOR YOUR COUNTRY! like it is a physical space. I don't why this thing still exist. countries inside internet. I am using my computer, connected to other computers, in an open space, don't make me move to another place geographically because something I want inside my computer.
3. Make an option like UNLIMITED SPACE subscription upgrade. Because why not? If it's possible to manage, make it a subscription by space rate. auto priced. small bot will help.
4. Add Sort by SIZE. I think it is easy.
5. Can anyone make a bot? that reload the page, select all, and delete permanently?
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Lina
commented
I too am having a problem removing files and also downloading them for a backup. I have 40GB on the cloud and my account only allows for 20GB. Please make files easier to delete and archive
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XAV
commented
Please add a "delete all" button. I'm wasting sooooo much time selecting thousands of files in the CC trash to permanently delete them... I'm supposed to get to work but I'm still stuck there to get enough storage space in my library. Just ridiculous.
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Chris
commented
This thread/comment is basically the same thing.
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Chris
commented
There is already a thread for this. it has about 10 votes. Please vote it up...
I just went through a process of deleting 10,000 files from deleted folder, 100-200 at a time! lost 5 hours or more of productivity and much more hair. Please go vote for the deleting files one that currently has 20 votes... ;-) this NEEDS fixing.