File Management is a joke, where is my archive?
I use Creative cloud for work, and I loved the ability to easily sync between multiple computers. I store a lot of files on the archive in order to save space and not have constant sync issues tying up my machines, and only unearth old files as needed.
Now all my achieved files are in the deleted folder, and I can't even scroll to find them (all my files don't populate when I reach the end of the scroll block). Without the search function I can't even narrow down the file options.
The old file management system was awful too, but at least I could search for my files.
This is unacceptable, my files were in an archive for a reason and now I can't access them.
tldr; bring back the archive separate from the trash folder & bring the search function back. More ways to sort files would be nice too (ex. when files are in folders, only list the folders unless searched for. This would reduce clutter since currently files and folders are all listed as separate items)
Thank you for the detailed feedback. To address each item you’ve brought up:
- Archived vs. deleted – these are functionally the same & the new Deleted section should be showing the same set of files as the previous Archive section. Archived was moved & renamed to Delete based on customer feedback. It sounds like there could be an issue with how the Deleted section is being populated, which we can look into.
2) Search – we are actively working to add this feature to the new interface.
3) Additional sorting – Yes! This is our goal as well, and will be looking to add more capabilities to help users find their relevant files.
Carol embry commented
I need to clean out the archived files and can't find them. There are files in Deleted that I deleted 3 years ago, but they are back. There are files in deleted that shouldn't even be there. With almost half my storage being used, I really need to clean out the Archives. HOW???