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Help us improve CC Assets and Libraries

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  1. Selective Sync

    I want to have all my files in the cloud but I don't want to sync them all to my desktop computer. I want to be able to sync only the files I need for the projects I'm actively working on.

    313 votes

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    ON THE BACKLOG  ·  131 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sync file and folder options

    It would be great to have the ability to select which specific files and folders you want to sync to your computer. Microsoft OneDrive has this feature and it is great.

    73 votes

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    8 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  3. Download/Upload Status for CC

    A status display of the ongoing up- and downloading is essential:


    • What file is transfered

    • How long it will take

    • Up-/downloading speed

    • Batchlist of the upcoming files to synchronize

    Espesially when working in a team and on a tight schedule, I want my final rendering to be processed primary and fast. Adobe CC can't garantee a proper file sync, a transparent process and a stable connection.

    Furthermore. My Explorer crashes, because Adobe CC can't even synchronize properly. It stucks, my Explorer stucks and I can't open my file directory, even if I closed the CC. I need to restart then…

    14 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  4. combine creative cloud and document cloud

    Can you please allow me to combine my document cloud files into my creative cloud so I can sync both to my local hard drive. Or allow OneDrive to access my document cloud.

    13 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  5. Faster desktop sync

    The desktop sync is incredibly slow compared to other desktop syncs that I am using right now (Dropbox, Office365, Google drive).
    This makes it completely unusable for me.

    12 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
    Emily Dinger responded

    Hi Francois, thank you for your feedback. We will keep this in mind as we work to continue to improve our site. Thank you for your patience.

  6. Smart Sync

    Compare to Selective Sync (requested at the link below) Smart Sync (Dropbox naming) allow to see all the folders and files even if they're not sync locally (so you can search, have a preview…).
    And it allows in a right click to quickly bring back the file in local or to put it online.

    It will be great to have a similar feature!

    Here the Selective Sync feature request:
    https://creativecloudassets.uservoice.com/forums/905290-feature-request/suggestions/31653889-selective-sync

    Here the Dropbox Smart Sync explanation page:
    https://www.dropbox.com/smartsync

    8 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  7. Sort files by type

    It seems that it is no longer possible to display the files by type. The only possibilities are by date or by name. Please allow it, as it was the case before the current modification.

    7 votes

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    1 comment  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
    Emily Dinger responded

    Hi there, thank you for your feedback. We will keep this in mind as we continue to improve the site. Thank you for your patience.

  8. Desktop (Finder) sync

    I wonder how I can actively sync a file bthat I uploaded via the web module to my desktop Finder. Waiting for it to happen automatically takes forever.

    6 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  9. My internet is okay but it is not syncing well

    There seems to be a problem in syncing files for a month now. Our file name is correct, our internet is okay.. but we still get problems in syncing.

    There is also one time that our folder got duplicated. I tried to delete it but it keeps on coming back.. then when I access the website it says I cannot delete it. I kept trying both ways until I was able to get rid of the duplicate.

    Hope you could solve this problem soon. It is eating most of our time.

    Thanks.

    5 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please explain clearly what "Creative Cloud Sync" means and give me visibility of everything that's stored in the Cloud!

    After installing Creative Cloud on two of my PCs I started to upload files to it. Soon I discovered that a new folder "Creative Cloud Files" was created on both PCs, and everything I'd uploaded to the cloud was also (seemingly) synced to these folders. That defies the purpose of having 1TB Cloud storage. I want to move to the Cloud what I don't have space for otherwise. Opening the "Preferences" page on the Creative Cloud desktop app, I find no way of deciding against syncing files that I upload "back" to my PCs. There's a "Creative Cloud Sync" check…

    5 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  11. Files disappear from CC and end up in user trash.

    This has been an ongoing issue since 2015. This forum says it's solved, https://community.adobe.com/t5/creative-cloud-services/creative-cloud-moved-almost-5-000-cloud-files-to-the-trash-automatically/m-p/11311806?page=1#M15024

    But it is far from solved. I just spent a significant amount of time on the chat feature with a rep. They cannot tell you why it happens. They cannot tell you how to prevent it. Bottom line, CC is unreliable at best when it comes to file storage. You are better off sharing files on Dropbox or Sharefile. This has caused significant downtime and frustration.

    4 votes

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    3 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  12. 4 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  13. Fix the Folder location in CreativeCloud on OSX

    Fix the ongoing issue on OSX where for no reason CreativeCloud defaults the folder location to the main drive and not the external where the images are stored. This means the main drive fills up quickly and kills the Mac. The folder option is greyed out in the CreativeCloud preferences, this prevent the changing of the location. This is really dumb coding. At least present an option to say yes or no to changing the folder by the application.

    4 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  14. feed back

    Your desktop sync does not work properly. When viewing the files on the web I tried to download it manually. Would be good if I could download the whole folder at one time instead of downloading each file individually. Ideally it would be good if the desktop sync would work so I wouldn't even have to download from the web.

    4 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  15. Download file

    Download Unavailable
    Something went wrong and we can't download this right now. Please try again later.

    4 votes

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    1 comment  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make it smart objects again. they worked, at least

    CC ASSets and libraries don't work. Instead of smart objects in files, atomic design elements are now cloud-based libraries and highly restrictive.. disgusting

    4 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  17. CC deletes my files randomly--entire folders gone

    stop deleting my files. We are well below the maximum storage space.

    4 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
    UNDER REVIEW  ·  Emily Dinger responded

    Hi there, thank you for your feedback. We will review this to see what the issue might be. Thank you for your patience.

  18. Add Singapore

    Singapore is not listed on the drop down menu for choice of Country when I wanted to upgrade my Creative Cloud plan.

    4 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve sharing of assets


    • Share files via a link directly from the Finder (Mac) or Explorer (Win)

    • Allow multiple files to be shared via a single link

    • Allow recipient to download all files included in anonymous link or download individually - can only download individually now

    3 votes

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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option to continue sync despite errors

    In cases where the sync process encounters some kind of error syncing a particular file, whether it was on the local machine or a file previously synced file already on the cloud, it often stops the entire syncing process. It would be a better workflow to be able to continue to sync despite any errors and sync files which can.

    3 votes

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    2 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
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