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Help us improve CC Assets and Libraries

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80 results found

  1. When downloading files remotely from the Assets Website - it becomes very tedious having to click into each individual file to download - I suggest having an option to select multiple files to download at once or an option to download folders. Thanks Sean

    84 votes

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    ON THE BACKLOG  ·  Eric Weidler responded

    This has been a requested feature for awhile now and it’s something that’s in progress. Look for it within the first half of the year.

    Thanks!

  2. I have a lot of assets in the /Deleted folder online which I want to permanently delete, but there is no checkbox to select all or a button to permanently delete the contents, so the process involves selecting each item individually, which is a nuisance. Services like Dropbox allow selecting files as a batch.

    A broader point is that when I delete or remove a file from CC on the desktop I expect it to be actually deleted from CC online assets. It’s not Adobe’s job to second-guess my action and keep the file in limbo just in case. I…

    32 votes

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  3. I know you want me to purchase an upgrade, but we also need the ability to manage my current assets occupying space on the cloud. And it should be easy to find.

    24 votes

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    ON THE BACKLOG  ·  Emily Dinger responded

    Hi Luke, thank you for your feedback. We understand that this is an important feature to have, and have included this on our backlog for features to add in the future!

  4. The current method of deleting files permanently from Creative Cloud is cumbersome and time-consuming. There should be an option to Empty Deleted Files or some other mechanism, rather than the awkward approach that exists. I shouldn't have to scroll through dozens of pages of deleted files to try to remove them from CC storage. I know I can shift-select to get a range of files checked at the same time, but the server response is slow and often takes minutes or longer to confirm that something has been deleted. It also often fails to delete something permanently and thus it's…

    23 votes

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  5. The ability to rearrange folders and files inside the folders.

    14 votes

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  6. I cannot click on every each file to delete it from thrash. You have to have a select all feature now!

    11 votes

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    1. Delete file
    2. It's still there in a "Deleted folder"
    3. Delete again
    4. Am I sure?
    5. I think this is too much deleting
    10 votes

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  7. It is just unprofessional to create an interface for assets and not allow downloads at the folder level. Seems to me you are making it intentionally problematic so that I just purchase more space. It's 2022! You have millions of users. How hard could this be. Make it a priority! And while you're at it add some valuable metadata and the ability to sort by it.

    9 votes

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  8. 9 votes

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    Thanks for the suggestion. We understand that uploading documents in groups / folders can help to expedite your work & will integrate this feedback into the development of our products.

  9. Metadata on Images don't show after upload. Enable the ability to search through existing metadata and auto add metadata using Adobe Sensei just like Lightroom.

    7 votes

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    Emily Dinger responded

    Hi Dave, thank you for your suggestion. We will take this under consideration, as we understand that this would be a useful feature for your workflows.

  10. When listing files and folders on web site, list the size of the folders as well.
    I need to know the folder size before I ask anyone to download more than they can store locally. I need to know the folder size when I need to delete files to make more space.

    7 votes

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    Emily Dinger responded

    Hi there, thank you for your feedback. We will take this under consideration, as we understand that this would be a useful feature for your workflows.

  11. There does not seem to be a way to change the video thumbnail on the site, so when shared, the user sees the first frame in the video before playing, which in most cases is full-screen black or white (fade in). That's bad. On youtube, you can set thumbnail to any frame in the video. Why not here?

    7 votes

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  12. Commenting needs to be done at the page level for multi page documents. It has no real value to me without this feature. The ability to annotate comments would be a bonus feature.

    7 votes

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  13. I would like the option to view pages as a "flip-book" in a multi page PDF, as apposed to scrolling pages.

    6 votes

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    Hi there,

    Thank you for taking the time to provide this feedback. I’d love to better understand how this feature (“flip-book” viewing as opposed to scrolling through pages) would better address your workflows — is it that this would help with efficiency? Would love to better understand your workflows & how this would benefit you.

    Anyone who has voted on this feature request should feel welcome to respond :-)

    Thank you!
    Emily

  14. CC web doesn't allow certain characters that are allowed in file names on my Mac system. Support them! DropBox can do it.
    I receive folders with media with such file names from various sources.
    This limitation means that I cannot store and share these assets in CC folder.
    I cannot rename these files as the files are too many and the files are referenced by name from other files. Instead I have to store and share those in DropBox.

    6 votes

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    Emily Dinger responded

    Hi there, thank you for your feedback. We will take this under consideration, as we understand that this would be a useful feature for your workflows.

  15. If I am on another device, or Creative Cloud File Sync is not functioning properly (like it did today), I need a way to download the file off of the cloud onto my device locally to prevent a nightmare situation.

    6 votes

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    Hi Nate. This is an issue specific to XD files — but hang tight, we are working on it. As a temporary work-around, you can download / move the XD file to your local storage from the sync’ed Creative Cloud Files that is on your file system browser. Thank you.

  16. PLEASE allow the sharing of folders with collaborators. I realize I can share libraries but this is not efficient if after working on a shared document, I can't save it to a library, I can only save to a folder. Am I missing something? This seems like a real oversight in terms of collaboration.

    5 votes

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  17. I use Creative cloud for work, and I loved the ability to easily sync between multiple computers. I store a lot of files on the archive in order to save space and not have constant sync issues tying up my machines, and only unearth old files as needed.

    Now all my achieved files are in the deleted folder, and I can't even scroll to find them (all my files don't populate when I reach the end of the scroll block). Without the search function I can't even narrow down the file options.

    The old file management system was awful too,…

    5 votes

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    Thank you for the detailed feedback. To address each item you’ve brought up:
    - Archived vs. deleted – these are functionally the same & the new Deleted section should be showing the same set of files as the previous Archive section. Archived was moved & renamed to Delete based on customer feedback. It sounds like there could be an issue with how the Deleted section is being populated, which we can look into.

    2) Search – we are actively working to add this feature to the new interface.

    3) Additional sorting – Yes! This is our goal as well, and will be looking to add more capabilities to help users find their relevant files.

  18. I use creative cloud to share the social media posts I make for clients. They have a permanent link to their own folder where they can enter and see but they have to find the post that’s schedule for this day. Instead if they could sort by most recent they wouldn’t have to find anything. It would just be the first file. They don’t have creative cloud they use the web view. And I can’t ask a client to download an app only for my artworks.

    4 votes

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  19. What is the point of having files stored in the cloud when it is sooooo difficult to download your work. Syncing is a ridiculous waste of time. Dropbox, miscrosoft, google all have better free options and their paid option make Adobe look foolish.

    4 votes

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