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Help us improve CC Assets and Libraries

This platform was created for you, we want you to be part of shaping the future of assets. Here you will be able to do any of the following actions:

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60 results found

  1. CCライブラリパネルでの日本語の入力がバージョンアップによりできなくなりました。
    日本語入力しようとしても英字での入力しかできません。

    日本語でのCCライブラリ内の検索、アートワークの名前の変更などが可能となるように修正対応を希望します。

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  2. There seems to be no way to transfer a number of colour swatches from Indesign, to a chosen library. It's easily done in Illustrator, yet Indesign only allows you to add the foreground colour.

    Please add a feature that allows adding of multiple swatches in Indesign, to a chosen library.

    2 votes

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    1 comment  ·  10: Other  ·  Admin →
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  3. I can only download files by selecting one by one.
    How inconvenient! so behind the times!
    I want to select multiple files and downloads by click one time.

    Also, I can't move files into a folders on the app(creative cloud) that is also fall behind.

    Fix it please.

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  4. Hey,

    I wish there would be an easy way to organize all files easily. I use all sorts of data types – desktop (Photoshop, Illustrator, Animate) and mobile (Fresco, etc.). It is tough to organize all data. I don't want to think about the tool I used to create the file. I want to organize all creations in project folders. It is impossible right now.
    Thank you for the great tools! Please clean up the cloud storage mess. ;-)

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  5. Due to living in a regional part of Australia, my internet connection is not the greatest. During the peak hours (5pm to 11pm) my internet crawls. I would like to be able to have auto updates turned on for my software, but be able to schedule times as to when it is allowed to download so that it does not happen during peak times.

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  6. I am very hopeful to have a response from Adobe to this suggestion, please hear me out?

    It goes without saying and likely has been said a million times before, that many wish for Adobe CC's suite to be available on Linux.

    ** I understand Adobe's position on this and I'm not seeking to change that. **

    Enough people have asked in the past and there's no point asking again.

    Adobe sees no financial motivation to support a platform that has such a small userbase, that's a 100% reasonable position for a financially motivated company to take.

    The only problem…

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  7. all the sudden a message appear "out of storage, you used 16GB out of 2GB"!!!!

    more weird found, all the files deleted for all times were kept in the trash can, no expirations or auto delete after a period of time!!!

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  8. I am unable to delete some XD files from my deleted folder.

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  9. Weeks ago I had an issue where every file I deleted I could not restore. This was previously called archived and I was not notified of any functionality changes if there had been. Is restoring no longer an option? I can't tell because every time I try to restore a delete file it disappears from both my deleted folder and my files. Even the test cases I create, then delete, disappear completely when I try to restore files.
    Search through the support page and the assets page for a way to talk to somebody or email somebody or otherwise get…

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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    Hi there & apologies for the delay. Can you provide more details on what type of file(s) you were trying to restore? Also, was the file in a shared folder? Thank you.

  10. When a file is deleted, you are no longer to restore this item. Not very happy with this.

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  11. I bought a one month subscription.... I have yet to even find the InDesign interface that I have seen demonstrated ! The ONLY thing that I would like to do, is convert a PDF document to an Epub 3 !

    I can get 'stock' photos... but I am not interested in THIS ! WHERE is the interface to do what I would like to do ?!!

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  12. I tried to work with Assets for the last couple of days. And it seriously was annoying from the beginning to the end.
    The Website was extremely slow. The Synchronisation took forever. I can't see about how long the upload is going to take. And One Videofile with 1,92GB couldn't upload at all. And I have no clue why. An error message would be useful. And after going through all the trouble, my client is not able to download the files.(again here no valid information as to why it is not working).
    I will have to switch back to Drive.…

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  13. 2 votes

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    0 comments  ·  10: Other  ·  Admin →
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    Emily Dinger responded

    Hi there! Thank you for your feedback. We understand that it is important for creatives to have access to tools at a reasonable bang for their buck, and will keep this and other feedback in mind as we build out our product bundlings.

  14. 2 votes

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  15. It seems everything that made this site functional was taken out! I can barely do anything that is helpful now. I can't add files to already existing folders, the user guide has not been updated, the functions are in strange and convoluted spots, and it is making my job difficult and slowing down production due to this lack of intelligent, functional design. do literally the opposite of what was done

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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    Hi Sarah, thank you for your feedback. To address your pain points separately:

    - Adding files to your existing folders should work, and there are a few ways you can do this.
    1) Click on the file and drag it onto the folder that you wish to put the file into.
    2) Click on the checkbox to the right of the file name, and then click Move in the top right corner. You can choose which folder to add the file to from there.
    3) Click on the ellipses on the right column within the file’s row. Click Move and choose the folder to add the file to.
    If you are having further trouble with this workflow, please reach out!

    - The Help documentation will be updated shortly. Hang tight!

    - Which functions are you referring to? Would love to understand what isn’t working for you.

    Thanks for your time…

  16. 2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  17. Bonjour,
    Je paye depuis plusieurs années un pack complet Adobe avec plus de 20 logiciels alors que je n'en utilise que 5. Je payais jusqu'a présent 49,99 euros et j'ai reçu un mail me disant que le pack passe à plus de 52 euros. Cela commence à devenir lourd financièrement, surtout pour 15 applications inutiles.
    Je vois que le pack Photographe existe. Pourquoi ne pas créer un pack "graphiste" ou un autre avec 5 applications au choix, comme celui des photographes, à 29,99 euros ? Cela permettrait à un plus grand nombre d'avoir accès.
    Je tente ici d'en faire la…

    1 vote

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    0 comments  ·  10: Other  ·  Admin →
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  18. It's pretty annoying when I am constantly kicked out of Acrobat Pro (which my work pays for) when I open up Lightroom or Photoshop (which I pay for). I even canceled my personal email plan and set up a "profile" because an Adobe employee told me it won't kick me out. Guess what? Profiles does it too.

    I would like to be able to stay SIGNED IN ON A BUSINESS APP while also being SIGNED IN ON A PERSONAL APP on the SAME COMPUTER.

    This has been requested over 1,000 times (seriously search the forums) going back 6 years!

    Adobe…

    1 vote

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    0 comments  ·  10: Other  ·  Admin →
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  19. Some of our users are confused because their CCE All-Apps for K12 licence entitle them to a list of products (not issues here), but in ACC desktop app, many more products will be listed such as Behance and Stock to which they do not have access.

    So the question is can ACC desktop app be customized (dynamically) to only reflect the products to which the user is entitled to?

    This would save much pain for our helpdesk because "hey, if it's listed in the app. why can't I access it". Good point.

    Also the "send link" in the mobile section…

    1 vote

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    0 comments  ·  10: Other  ·  Admin →
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  20. Basically what the title says, I have been playing with the Creative Cloud Add-on in Gmail because when I share a file I like the idea that someone can comment on it if needed when sent that way. I have been using Google Drive to send files and one feature it has that I want to see in the CC add-on is to see recently saved file, especially since the Add-on is a bit slow.

    1 vote

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    0 comments  ·  10: Other  ·  Admin →
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