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65 results found

  1. I am very hopeful to have a response from Adobe to this suggestion, please hear me out?

    It goes without saying and likely has been said a million times before, that many wish for Adobe CC's suite to be available on Linux.

    ** I understand Adobe's position on this and I'm not seeking to change that. **

    Enough people have asked in the past and there's no point asking again.

    Adobe sees no financial motivation to support a platform that has such a small userbase, that's a 100% reasonable position for a financially motivated company to take.

    The only problem…

    3 votes

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    0 comments  ·  10: Other  ·  Admin →
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  2. AdobeCCに「アセットをアップロードできませんでした」と表示され、ファイルをアップロードできない

    1 vote

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    0 comments  ·  10: Other  ·  Admin →
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  3. I keep getting false payment charges for different apps from adobe, either from my school account or my personal account. I already called to fix this last month for three hours and at this moment I am on a SECOND phonecall to get these charges refunded AGAIN!

    What the website really needs, besides abstract pages connected to pages that led me in a wild goose chase, is instead a *STOP ALL PAYMENTS button or a *CHANGE CREDIT CARD button, that way I can make it impossible to receive future charges for a product I NEVER ASKED FOR.

    As of now…

    1 vote

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    0 comments  ·  10: Other  ·  Admin →
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  4. Due to living in a regional part of Australia, my internet connection is not the greatest. During the peak hours (5pm to 11pm) my internet crawls. I would like to be able to have auto updates turned on for my software, but be able to schedule times as to when it is allowed to download so that it does not happen during peak times.

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  5. all the sudden a message appear "out of storage, you used 16GB out of 2GB"!!!!

    more weird found, all the files deleted for all times were kept in the trash can, no expirations or auto delete after a period of time!!!

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  6. Hi guys, the file upload in a browser window is just uncomfortable. No percentages, no help, no reasons why it's not uploading. This tiny bar in the left corner, are you serious? And after a minute it's gone and no file is uploaded. So here with Firefox browser. My Internet Connection is more than fast. Happens on multiple pc's. happy for any suggestions.

    3 votes

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    0 comments  ·  10: Other  ·  Admin →
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  7. I am a new user for XD and I am not sure about the folder option in the published URL list. Because I will publish multiple prototypes for the same feature and it becomes difficult to find out the related links. Also let me know do we have version system?

    3 votes

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    1 comment  ·  10: Other  ·  Admin →
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  8. Link the 'Publish online' feature in indesign into this, the libraries will be in Adobe CC

    5 votes

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    1 comment  ·  10: Other  ·  Admin →
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  9. I am unable to delete some XD files from my deleted folder.

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  10. We use InDesign daily and often want to save a page and send as a jpeg to clients as a proof. Currently the new version will not let us save current pages as anything but the whole ID file.

    3 votes

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    0 comments  ·  10: Other  ·  Admin →
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  11. It seems everything that made this site functional was taken out! I can barely do anything that is helpful now. I can't add files to already existing folders, the user guide has not been updated, the functions are in strange and convoluted spots, and it is making my job difficult and slowing down production due to this lack of intelligent, functional design. do literally the opposite of what was done

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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    Hi Sarah, thank you for your feedback. To address your pain points separately:

    - Adding files to your existing folders should work, and there are a few ways you can do this.
    1) Click on the file and drag it onto the folder that you wish to put the file into.
    2) Click on the checkbox to the right of the file name, and then click Move in the top right corner. You can choose which folder to add the file to from there.
    3) Click on the ellipses on the right column within the file’s row. Click Move and choose the folder to add the file to.
    If you are having further trouble with this workflow, please reach out!

    - The Help documentation will be updated shortly. Hang tight!

    - Which functions are you referring to? Would love to understand what isn’t working for you.

    Thanks for your time…

  12. Make link to my work section more visible. I think your new navigation system is a step backward. Go back to menu. otherwise new site is good.

    1 vote

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    0 comments  ·  10: Other  ·  Admin →
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    Hi Wendy,

    Thank you for reaching out & providing your feedback. I’d love to get a little more insight from you as to which part of the new navigation you find to be less intuitive. Is it the back button at the top, or is it the tabs within the sections, or something else?

    Thanks!
    Emily

  13. and PLEASE, don't let anyone else on my site. They all know what they are doing. Thieving hackers.

    1 vote

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    0 comments  ·  10: Other  ·  Admin →
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  14. Make a movie about what I have to do after making and testing the app design in XD. Publish prototype does it, but then?????. Export, I get folders with. PNG and then????. What should I do with it?????? Very unclear all.

    Maak een filmpje over wat ik na het maken en testen van het app ontwerp in XD moet doen. Publiseer prototype doet het, maar dan ?????. Exporteren, krijg ik mappen met .PNG En dan ????. Wat moet ik er mee ?????? Erg onduidelijk allemaal.

    3 votes

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    0 comments  ·  10: Other  ·  Admin →
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  15. Weeks ago I had an issue where every file I deleted I could not restore. This was previously called archived and I was not notified of any functionality changes if there had been. Is restoring no longer an option? I can't tell because every time I try to restore a delete file it disappears from both my deleted folder and my files. Even the test cases I create, then delete, disappear completely when I try to restore files.
    Search through the support page and the assets page for a way to talk to somebody or email somebody or otherwise get…

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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    Hi there & apologies for the delay. Can you provide more details on what type of file(s) you were trying to restore? Also, was the file in a shared folder? Thank you.

  16. When a file is deleted, you are no longer to restore this item. Not very happy with this.

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  17. I bought a one month subscription.... I have yet to even find the InDesign interface that I have seen demonstrated ! The ONLY thing that I would like to do, is convert a PDF document to an Epub 3 !

    I can get 'stock' photos... but I am not interested in THIS ! WHERE is the interface to do what I would like to do ?!!

    2 votes

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    0 comments  ·  10: Other  ·  Admin →
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  18. This website is totally bizarre - why is not linked to the Creative Cloud login system????

    I have just 'signed up' using my normal CC login details (50 character password) but it will not accept the password as it is 'not secure'

    If you want people to work with you, make your system work please - otherwise it is just a joke.

    3 votes

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    0 comments  ·  10: Other  ·  Admin →
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  19. 1 vote

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    3 comments  ·  10: Other  ·  Admin →
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    Hi there! Thank you for your suggestion. The ability to rename prototypes without changing the link is something that we are investigating. As far as your comment suggestion to “keep the prototype update-able from Xd”, I would love to understand in more detail what you mean by this. Thank you for your patience!

  20. I am starting to have too many prototypes on my Prototypes & Specs page. It's getting confusing for me to navigate. Ability to create folders and organize prototypes would help that a lot.

    Also the links to the prototypes should stay the same of course even after I move them to a different folder.

    5 votes

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    0 comments  ·  10: Other  ·  Admin →
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    ON THE BACKLOG  ·  Emily Dinger responded

    Hi there! Thank you for your suggestion. We understand that this is a feature that would help you organize your prototypes (very important!). We have added this feature request as an item on our backlog to implement in the future.

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