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← Welcome to CC Assets Website & Libraries Feature and Bug Reporting Page

Request Features

Help us improve CC Assets and Libraries

This platform was created for you, we want you to be part of shaping the future of assets. Here you will be able to do any of the following actions:

  • VOTE: Help us rank the most relevant features -by doing this you will also get status updates
  • COMMENT: Join the conversation on how to build better features
  • SUBMIT: If you can’t find your idea, let us know what you are thinking
  • RATE US: Click the star at the bottom of this page and let us know what think

Do you want to get more involved? Participate in user testing for upcoming features or join our selected advisory board Slack group by answering this survey , selected participants will be contacted by a member of the team.

Thank you for your time, we really appreciate your feedback.

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How can we improve the CC Assets Website and Libraries?

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49 results found

  1. Download file

    Download Unavailable
    Something went wrong and we can't download this right now. Please try again later.

    4 votes

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    1 comment  ·  01: Desktop Sync  ·  Admin →
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  2. very bad sync

    I have changed the with a brand new & bigger SSD hard drive.
    Since then the Sync is so so BAD...I don't even find all my files in the web app, though the files exists on my hard drive.
    This is very bad and dissapointing, pls remediate this urgently !

    3 votes

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  3. Enable a feature to key in proxy settings

    When using the app in a network that requires proxy settings, you are in for a rude shock as the app never works. It would be awesome just like in Skype, Telegram where you have a feature in settings/network that you can add proxy setting so you are able to update the app and also sync files

    1 vote

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  4. Make it smart objects again. they worked, at least

    CC ASSets and libraries don't work. Instead of smart objects in files, atomic design elements are now cloud-based libraries and highly restrictive.. disgusting

    4 votes

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  5. CC deletes my files randomly--entire folders gone

    stop deleting my files. We are well below the maximum storage space.

    4 votes

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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    UNDER REVIEW  ·  Emily Dinger responded

    Hi there, thank you for your feedback. We will review this to see what the issue might be. Thank you for your patience.

  6. fail

    no wonder sketch and other crap is rising if you can't make simple sharing work.

    2 votes

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  7. Since my CC collapsed (cause unknown) and can't be reloaded (error 48 - whatever that may mean

    Since my CC Page collapsed (cause unknown) and since it can't be re-loaded (error 48 whatever that may mean) and I am asked to do things which seem dangerous to un-nerdy me, "try that and see if it works", shall I simply wait for the new version - and will that download?

    In the meantime, I see that my Assets, which I can find only by "Dungeons" type ingenuity, have not synched, for a long while probably since CC collapsed -now I have not means to command a synch..... How should I get them to start synching?

    I am attaching…

    3 votes

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  8. Always high end - classy products. Functions Perfectly and an ADDED BONUS- the level of concern for your consumers privacy!!

    Amazing!

    2 votes

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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    Emily Dinger responded

    Thank you for the feedback, Natalie! We are continuously working to deliver a better experience for you and other customers, and we are happy to hear that this product is working well for you.

  9. Add Singapore

    Singapore is not listed on the drop down menu for choice of Country when I wanted to upgrade my Creative Cloud plan.

    4 votes

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