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Help us improve CC Assets and Libraries

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49 results found

  1. It makes perfect sense that in the desktop creative cloud app, you'd be able to see a list of your links that you've published via INDD. I fully expected to see this when I clicked on 'published' but to my surprise, none of that content was there.

    I'd like to see this added so I don't have to go into indesign to click on the link to get to the dashboard that shows what I've published.

    1 vote

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  2. I want to have all my files in the cloud but I don't want to sync them all to my desktop computer. I want to be able to sync only the files I need for the projects I'm actively working on.

    372 votes

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  3. Can you please allow me to combine my document cloud files into my creative cloud so I can sync both to my local hard drive. Or allow OneDrive to access my document cloud.

    16 votes

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  4. Simply as that,

    Created the CCLibrary and artwork with it.
    Shared with my designer
    She received the email from CC Cloud
    After clicking on the link the library was not shared?
    Can not find the reason why?

    1 vote

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  5. バージョン 4.0.1.188、2017 年 04 月 03 日公開

    通知が見落とされることのないように、コンピューターがアクティブな状態にあるときに、Creative Cloud デスクトップアプリケーションによりオペレーティングシステムの通知領域を通じてすべての通知が表示されます。
    さらに、操作性を強化し、バグ修正を行いました。
    

    バージョン 3.9.5.353、2016 年 12 月 14 日公開

    操作性を強化し、バグ修正を行いました。
    

    このあたりで、Creative Cloudデスクトップアプリのアップデートが適用されず、知らず知らずにアップデートエラーになったり、認証が通らなかったりするので、古いバージョンのCreative Cloudデスクトップアプリも認識してアップデート適用するようにアップデーターを改善してほしい

    1 vote

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  6. On a number of occasions over the last couple of years I have finished work on one computer but later (eg following day) found that those changes hadn't synced down to my other machine.

    The reason appeared to be that a CC Desktop App had been released. Once I had updated, the file sync completed normally.

    This might be vaguely-reasonable if the app had not been updated recently and was now obsolete. But not for single version updates. And in any case, sync really shouldn't be frozen by an update notification. One expects files to just sync quietly, but this…

    3 votes

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  7. Compare to Selective Sync (requested at the link below) Smart Sync (Dropbox naming) allow to see all the folders and files even if they're not sync locally (so you can search, have a preview…).
    And it allows in a right click to quickly bring back the file in local or to put it online.

    It will be great to have a similar feature!

    Here the Selective Sync feature request:
    https://creativecloudassets.uservoice.com/forums/905290-feature-request/suggestions/31653889-selective-sync

    Here the Dropbox Smart Sync explanation page:
    https://www.dropbox.com/smartsync

    11 votes

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  8. A status display of the ongoing up- and downloading is essential:

    • What file is transfered
    • How long it will take
    • Up-/downloading speed
    • Batchlist of the upcoming files to synchronize

    Espesially when working in a team and on a tight schedule, I want my final rendering to be processed primary and fast. Adobe CC can't garantee a proper file sync, a transparent process and a stable connection.

    Furthermore. My Explorer crashes, because Adobe CC can't even synchronize properly. It stucks, my Explorer stucks and I can't open my file directory, even if I closed the CC. I need to restart then…

    17 votes

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  9. 6 votes

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  10. The desktop sync is incredibly slow compared to other desktop syncs that I am using right now (Dropbox, Office365, Google drive).
    This makes it completely unusable for me.

    14 votes

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    Emily Dinger responded

    Hi Francois, thank you for your feedback. We will keep this in mind as we work to continue to improve our site. Thank you for your patience.

  11. It seems that it is no longer possible to display the files by type. The only possibilities are by date or by name. Please allow it, as it was the case before the current modification.

    9 votes

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    Emily Dinger responded

    Hi there, thank you for your feedback. We will keep this in mind as we continue to improve the site. Thank you for your patience.

  12. I wonder how I can actively sync a file bthat I uploaded via the web module to my desktop Finder. Waiting for it to happen automatically takes forever.

    7 votes

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  13. After installing Creative Cloud on two of my PCs I started to upload files to it. Soon I discovered that a new folder "Creative Cloud Files" was created on both PCs, and everything I'd uploaded to the cloud was also (seemingly) synced to these folders. That defies the purpose of having 1TB Cloud storage. I want to move to the Cloud what I don't have space for otherwise. Opening the "Preferences" page on the Creative Cloud desktop app, I find no way of deciding against syncing files that I upload "back" to my PCs. There's a "Creative Cloud Sync" check…

    6 votes

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  14. There seems to be a problem in syncing files for a month now. Our file name is correct, our internet is okay.. but we still get problems in syncing.

    There is also one time that our folder got duplicated. I tried to delete it but it keeps on coming back.. then when I access the website it says I cannot delete it. I kept trying both ways until I was able to get rid of the duplicate.

    Hope you could solve this problem soon. It is eating most of our time.

    Thanks.

    5 votes

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  15. Fix the ongoing issue on OSX where for no reason CreativeCloud defaults the folder location to the main drive and not the external where the images are stored. This means the main drive fills up quickly and kills the Mac. The folder option is greyed out in the CreativeCloud preferences, this prevent the changing of the location. This is really dumb coding. At least present an option to say yes or no to changing the folder by the application.

    4 votes

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  16. I changed Macbook and tried to reassign the manually transferred CC folder in CC preferences, but it just started to reload all my files to the cloud again... I don't understand why it's just not recognizing that files are the same. Okey, then I desided to delete everything from the cloud and sync it all from the beginning, but I just couldn't do that, because after deleting all my files are still at the cloud's trashbin. Well, trashbin's interface shows me 100 files at one time, and proposes me to delete them or restore. I have like 100.000 files there,…

    5 votes

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  17. Same user on the other machine - all files still available.
    Even the same if I check on the web. Not funny. It takes hours to get the files back from my backup.

    1 vote

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  18. Macs are fairly popular right? Would be nice to have a preview of Keynote, Numbers and Pages files on the browser version of Files. Not even for the whole document just the first page and an accurate File Type descriptor (aka not Octet)

    1 vote

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  19. Your desktop sync does not work properly. When viewing the files on the web I tried to download it manually. Would be good if I could download the whole folder at one time instead of downloading each file individually. Ideally it would be good if the desktop sync would work so I wouldn't even have to download from the web.

    4 votes

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  20. Tenho um protótipo com 100 telas e o primeiro problema que apresenta o Adobe XD é que demora muito para finalizar a atualização. Quando chega a 75%, fica travado por vários minutos para terminar.
    O outro problema acontece quando visualizo o protótipo online. Alguns elementos não são carregados, mas eles existem dentro do projeto.

    O que pode estar acontecendo? Qual a solução?

    Obrigado!

    2 votes

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