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  1. Files disappear from CC and end up in user trash.

    This has been an ongoing issue since 2015. This forum says it's solved, https://community.adobe.com/t5/creative-cloud-services/creative-cloud-moved-almost-5-000-cloud-files-to-the-trash-automatically/m-p/11311806?page=1#M15024

    But it is far from solved. I just spent a significant amount of time on the chat feature with a rep. They cannot tell you why it happens. They cannot tell you how to prevent it. Bottom line, CC is unreliable at best when it comes to file storage. You are better off sharing files on Dropbox or Sharefile. This has caused significant downtime and frustration.

    4 votes
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    3 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to sync specific folders and their contents from my computer to the cloud

    I want to be able to select specific folders in my computer that I want synced. For example, I might want to sync a folder called "Current Projects" so that I can access its contents from any of my devices. And no, I don't want to open CC and upload each file every single time one is created—all new files created in that project should sync to the cloud automatically. And no, I definitely don't need or want an extra copy to be stored locally in the creative cloud folder. Google Backup and Sync has this functionality.

    2 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bugs / Help

    I am not able to see/upload select folders from external into the cloud. It is not intuitive. The drop down window when clicking the icon in the bar on a mac also does not allow me to access any synced files/photos It only shows 'work' or a few items ive messed with in photo shop. This update is killing me. Also, every time you've done an update the content source changes, Adobe tries to copy its content to the Mac hard drive VS external. This absolutely confuses lightroom and I've had to manually find individual photos to edit from the…

    1 vote
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  4. Improve sharing of assets


    • Share files via a link directly from the Finder (Mac) or Explorer (Win)

    • Allow multiple files to be shared via a single link

    • Allow recipient to download all files included in anonymous link or download individually - can only download individually now

    3 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  5. Why does the re-sync wipe my whole folder for re-download when I re-install CC?

    I needed to work on an XD file today, I re-installed Windows 10 yesterday, my CC folder was 100% intact. On re-install of Adobe CC it did, kindly, find my original CC work folder on my D drive (Windows is on C) however it's wiped the whole thing out and is downloading the whole 60GB archive. I mean, what?!

    Not to mention I can't even download the one XD file I need to work off from your cloud library as it's a local file (or atleast was) and not a cloud file.

    I've been leaning toward Figma for awhile now,…

    1 vote
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    2 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  6. Option to continue sync despite errors

    In cases where the sync process encounters some kind of error syncing a particular file, whether it was on the local machine or a file previously synced file already on the cloud, it often stops the entire syncing process. It would be a better workflow to be able to continue to sync despite any errors and sync files which can.

    3 votes
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    2 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  7. Opt out of Behance activity notifications from Desktop CC app

    When people appreciate my Behance projects, or they add them to a moodboard, I get bombarded with notifications from the desktop CC app.
    It seems like there should be an option to opt out of these Behance notifcations. Currently there is no way to do so.

    If you think about it, the CC Desktop app is all about collaborating and downloading the tools in order to actually make your work. Behance is all about sharing that online with others. They don't need to be forcibly interlinked

    It would be great to have an option to turn off Behance notifications from…

    2 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  8. Indesign Published docs available in new "your work" section of Creative Cloud App

    It makes perfect sense that in the desktop creative cloud app, you'd be able to see a list of your links that you've published via INDD. I fully expected to see this when I clicked on 'published' but to my surprise, none of that content was there.

    I'd like to see this added so I don't have to go into indesign to click on the link to get to the dashboard that shows what I've published.

    1 vote
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  9. Selective Sync

    I want to have all my files in the cloud but I don't want to sync them all to my desktop computer. I want to be able to sync only the files I need for the projects I'm actively working on.

    276 votes
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    ON THE BACKLOG  ·  118 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sync file and folder options

    It would be great to have the ability to select which specific files and folders you want to sync to your computer. Microsoft OneDrive has this feature and it is great.

    70 votes
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    8 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  11. combine creative cloud and document cloud

    Can you please allow me to combine my document cloud files into my creative cloud so I can sync both to my local hard drive. Or allow OneDrive to access my document cloud.

    11 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sharing CC Libraries

    Simply as that,

    Created the CCLibrary and artwork with it.
    Shared with my designer
    She received the email from CC Cloud
    After clicking on the link the library was not shared?
    Can not find the reason why?

    1 vote
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  13. 古いCreative Cloudデスクトップアプリがアップデートできず認証が切れる

    バージョン 4.0.1.188、2017 年 04 月 03 日公開

    通知が見落とされることのないように、コンピューターがアクティブな状態にあるときに、Creative Cloud デスクトップアプリケーションによりオペレーティングシステムの通知領域を通じてすべての通知が表示されます。
    
    さらに、操作性を強化し、バグ修正を行いました。

    バージョン 3.9.5.353、2016 年 12 月 14 日公開

    操作性を強化し、バグ修正を行いました。
    

    このあたりで、Creative Cloudデスクトップアプリのアップデートが適用されず、知らず知らずにアップデートエラーになったり、認証が通らなかったりするので、古いバージョンのCreative Cloudデスクトップアプリも認識してアップデート適用するようにアップデーターを改善してほしい

    1 vote
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix Core Sync and background apps consuming huge amounts of memory on startup

    Core Sync uses 99.9% of my CPU on startup, while other Adobe apps are running since startup on the background consuming lots of memory and heating the computer like crazy.

    1 vote
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  15. Don't stop file syncing when CC Desktop App update due

    On a number of occasions over the last couple of years I have finished work on one computer but later (eg following day) found that those changes hadn't synced down to my other machine.

    The reason appeared to be that a CC Desktop App had been released. Once I had updated, the file sync completed normally.

    This might be vaguely-reasonable if the app had not been updated recently and was now obsolete. But not for single version updates. And in any case, sync really shouldn't be frozen by an update notification. One expects files to just sync quietly, but this…

    3 votes
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    1 comment  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  16. Smart Sync

    Compare to Selective Sync (requested at the link below) Smart Sync (Dropbox naming) allow to see all the folders and files even if they're not sync locally (so you can search, have a preview…).
    And it allows in a right click to quickly bring back the file in local or to put it online.

    It will be great to have a similar feature!

    Here the Selective Sync feature request:
    https://creativecloudassets.uservoice.com/forums/905290-feature-request/suggestions/31653889-selective-sync

    Here the Dropbox Smart Sync explanation page:
    https://www.dropbox.com/smartsync

    7 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  17. Download/Upload Status for CC

    A status display of the ongoing up- and downloading is essential:


    • What file is transfered

    • How long it will take

    • Up-/downloading speed

    • Batchlist of the upcoming files to synchronize

    Espesially when working in a team and on a tight schedule, I want my final rendering to be processed primary and fast. Adobe CC can't garantee a proper file sync, a transparent process and a stable connection.

    Furthermore. My Explorer crashes, because Adobe CC can't even synchronize properly. It stucks, my Explorer stucks and I can't open my file directory, even if I closed the CC. I need to restart then…

    14 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  18. Faster desktop sync

    The desktop sync is incredibly slow compared to other desktop syncs that I am using right now (Dropbox, Office365, Google drive).
    This makes it completely unusable for me.

    12 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
    Emily Dinger responded

    Hi Francois, thank you for your feedback. We will keep this in mind as we work to continue to improve our site. Thank you for your patience.

  19. 3 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  20. My internet is okay but it is not syncing well

    There seems to be a problem in syncing files for a month now. Our file name is correct, our internet is okay.. but we still get problems in syncing.

    There is also one time that our folder got duplicated. I tried to delete it but it keeps on coming back.. then when I access the website it says I cannot delete it. I kept trying both ways until I was able to get rid of the duplicate.

    Hope you could solve this problem soon. It is eating most of our time.

    Thanks.

    5 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
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