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We are sorry you are experiencing issues with CC Assets or Libraries
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- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
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- SUBMIT: When filing a new bug, please provide:
- Steps to reproduce the issues
- Expected result
- Actual result
Thank you for your time, we really appreciate your feedback.
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CC Libraries Panel Sync issue with Spark Post Template
In Spark.adobe.com there is new Spark Post Templates that can be stored in CC Libraries.
But when I'm adding a Template in a CCLib, I have Creative Cloud Desktop sync issue.
From Spark.adobe.com, removing this Post Template automatically fix the issue.1 vote -
CC Libraries palette does not scroll
The library panel does not update when trying to scroll
8 votesWe have posted Ai 25.3 build with the fix, it’s been available in Beta section. Please, install it to be unblocked. Animate 21.0.4 build 39603 is available under regular application section in CCD.
The fix in InDesign is coming soon, will post here once it’s available on Production.Thank you,
Mariia -
CC Libraries are buggy in Illustrator
I can't change libraries or click anywhere in the library panel. I have to restart Illustrator. It works for about an hour or so then does this again.
1 voteThe Illustrator fix (Ai 25.3) is already available under Beta applications – please, install it to be unblocked.
Thanks a lot for the patience and sorry about this!
CCLibraries Team
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CC Library Panel Expands and cannot get files out of it
When I use the CC library in CC 2021, it expands the library and I cannot access the files I Have in it. See screenshot attached, showing expanded library panel next to my normal panels I use all the time
1 voteHi,
We have posted Ai 25.3 build with the fix, it’s been available in Beta section. Please, install it to be unblocked. Animate 21.0.4 build 39603 is available under regular application section in CCD.
The fix in InDesign is coming soon, will post here once it’s available on Production.Thank you,
Mariia -
I can't delete prototypes
I can't delete XD prototypes any more since you updated the website!!! Please fix this ASAP!!!!!!!!!!!!!!!!
4 votes -
Can't Use New Assets Web Site on Mobile
The following issues occur in the new Assets Web site on mobile (Android 7.1.1, using Chrome 62.0.3202.84 or Edge 1.0.0.1267)
• Cannot see page header until rotating device, and then only halfway
• Cannot scroll page, it instead opens file2 votesThis should be fixed with out latest deploy.
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