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- Steps to reproduce the issues
- Expected result
- Actual result
Thank you for your time, we really appreciate your feedback.
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CC Library freezes and not able to scroll
UPDATE: The issue is not that it freezes but that the visual display of scrolling is not happening. I can make a motion to scroll in the library and visually, nothing changes, but when I drag from the library, it is not the asset that I grabbed that is being pulled, it is the one that corresponds to the location where the scrolling action stopped.
When I open a document, Libraries freezes so I am unable to scroll through the list of assets. I have to quit Illustrator and reopen to fix the scrolling problem. Happens at least once per…84 votesThe issue is now fixed in Illustrator 25.4 that is available in the Creative cloud App for download.
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CC Libraries Panel Sync issue with Spark Post Template
In Spark.adobe.com there is new Spark Post Templates that can be stored in CC Libraries.
But when I'm adding a Template in a CCLib, I have Creative Cloud Desktop sync issue.
From Spark.adobe.com, removing this Post Template automatically fix the issue.2 votes -
CC Libraries palette does not scroll
The library panel does not update when trying to scroll
8 votesThe issue is now fixed in Illustrator 25.4 that is available in the Creative cloud App for download.
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CC Library Panel Expands and cannot get files out of it
When I use the CC library in CC 2021, it expands the library and I cannot access the files I Have in it. See screenshot attached, showing expanded library panel next to my normal panels I use all the time
1 voteThe issue is now fixed in Illustrator 25.4 that is available in the Creative cloud App for download.
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CC Libraries are buggy in Illustrator
I can't change libraries or click anywhere in the library panel. I have to restart Illustrator. It works for about an hour or so then does this again.
2 votesThe Illustrator fix (Ai 25.3) is already available under Beta applications – please, install it to be unblocked.
Thanks a lot for the patience and sorry about this!
CCLibraries Team
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I can't delete prototypes
I can't delete XD prototypes any more since you updated the website!!! Please fix this ASAP!!!!!!!!!!!!!!!!
4 votes -
Can't Use New Assets Web Site on Mobile
The following issues occur in the new Assets Web site on mobile (Android 7.1.1, using Chrome 62.0.3202.84 or Edge 1.0.0.1267)
• Cannot see page header until rotating device, and then only halfway
• Cannot scroll page, it instead opens file2 votesThis should be fixed with out latest deploy.
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