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  1. Incorrect storage message

    Not showing any files in cloud storage, but still showing message it is full. Please not synch option is disabled in Lightroom CC very soon after after it is installed and same is with mobile .

    1 vote
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. File upload

    I cannot upload files to the web portal fro creative cloud. I'm trying this as the syncing isn't working either with the desktop app and the mobile app????

    2 votes
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. File not opening on click, error

    I tried to open an indd. file on the cc assets website. Can't open it due to an error. It says that there is no download available. I have got another file that opens as it should be and I can view it and place comments. Any ideas?

    3 votes
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    2 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. i want delete my file but show me "Unexpected response:412"

    i want delete it but show me this message please resolution for me

    4 votes
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Restored - Unexpected token T in JSON at position 0

    Restored - Unexpected token T in JSON at position 0" what the hell I can't restore my file again please do it.. anything its too important

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Protoype link doesn't show anymore some screens.

    Instantly my old link where me and my team were working on didn't display all the screens. Tried to refresh the link, to update it, close browser, etc the same!
    Then I created a new link, but I need some old comments back so how do i see the old link?

    Thanx

    1 vote
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  7. Can't find my files in CC Assets

    I can't see any file in folders however free space indicator shows that 2.9 Gb of 20 Gb used.
    Desktop sync doesen't work too. Sync indicator shows that all files synced but CC folder is empty. This problem lasts at least last month (from May). Not good for payed subscription...

    1 vote
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    0 comments  ·  04: Assets Panel  ·  Flag idea as inappropriate…  ·  Admin →
  8. Creative Cloud made files unaccessible

    I tried uploading 2 adobe xd files to the adobe Creative Cloud through the upload function on the website. It kept uploading them as ZIPS and not XD files. This prevented me from opening them in the Adobe XD Mobile App. Then I tried "uploading " them through the Adobe XD program. Wich actually is moving them to the Creative Cloud Files folder. The files automatically got put in the deleted folder, essentially removing them from my desktop and making them unacessible. When I try to restore the deleted files I get the error message. "Unexpected token T in JSON…

    2 votes
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. CC Assets

    When i click restore from deleted option, the message says files has been restored. But there is no file sync and also the file is not available on the assets files section.

    The file has completed vanished and i have lost my valuable projects files

    Where are the files?

    2 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  10. Uploading XD files to assets converts label's it as ZIP file

    I'm having trouble trying to upload XD files in the asset store to view it on my mobile phone, It label's it as a ZIP file but when I tried downloading it It's just an .xd file

    1 vote
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    1 comment  ·  04: Assets Panel  ·  Flag idea as inappropriate…  ·  Admin →
  11. I cannot restore a file from the deleted folder

    I selected a file to restore and got a message that it had been successfully restored but I cannot find in any of the other folders. Since there is no search function in the new assets interface, I had to search on my computer (which is synced) but it is not there either. I've refreshed and waited almost an hour but has still not shown up.

    So, in summary, an important folder that had been previously archived and should have been restored has completely disappeared.

    1 vote
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    2 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. XD files not syncing from past 5 days

    The XD files are not syncing and we hit a huge collaboration block here. Please fix it or give me work around.

    4 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  13. No MOV files found when linked to, but seen in the same browser after upload

    whyn I can see and play a MOV video after upload, but the link I´ve emailed is useless? Error message: "No video in supported formats found" I thought it´s adobe... But now I quickly move back to googledrive or dropbox, clients are waiting :((((((

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. XD files usually not sync via CC desktop app.

    XD files only sync when I save them as a new file. Niether XD files can not be downloaded from the cloud web platform, however I see there the relevant, latest state.

    6 votes
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    NEEDS MORE FEEDBACK  ·  1 comment  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  15. can NOT restore file from "deleted" folder

    my latest file is deleted by me with a foolish mistake, and I can NOT retore it back to "files" folder. Every time I press restore, it only shows "gf_mockup.xd could not be restored - Unexpected token T in JSON at position 0"
    can you help to restore the file and let me download or sync with my local folder? please.

    3 votes
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. Indesign Error Code 4

    InDesign Error Code 4: Cannot open several files. How can I recover my work?

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Problem writing comments in Japanese

    While entering a Japanese text in a shared Adobe XD prototype comment text field, it listens too aggressively to the "Enter key down" event. The Enter (Return) key is used by the Japanese input frontend to accept a conversion of the typed phonetic characters to the proper display characters. So pressing Enter key should only insert the composed phrase into the text field and allow further composition while the user is typing in Japanese.
    I hope you can make an update so that an Enter key press posts the comment ONLY when a Japanese phrase is not currently being composed,…

    1 vote
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    0 comments  ·  07: Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  18. extract

    I can't get extract to work with my files. I am desperate to get it working! I hit extract on a psd and it does not work!

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. No way to know if sync is working

    I'm trying to sync some video files to creative cloud using the sync folder on my PC. There used to be a way to check the upload status and percentage in the creative cloud app. This seems to be gone in the latest version so I can't tell if anything is actually uploading. My assets web page says 0 of 100.0 GB used so I imagine it isn't working.

    2 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  20. Mistake in french version

    Hi, when you're on an Xd Project from the quickview in Cloud, Up right, "déconnexion" is misspelled.

    1 vote
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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
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