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291 results found

  1. CC libraries in InDesign are super zoomed in within the panel. Meaning I open the panel, and all of the swatches are blown up to a huge size and the labels are pixelated because of how scaled up everything is.

    11 votes

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  2. When I try to click on any library it doesn't open that library. Other times everything in the library panel is really tiny. I have seen it really large as well. It has been very glitchy for me.

    11 votes

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  3. Everything appears in the web browser but Illustrator is only showing a few of our library files.

    1 vote

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  4. In illustrator I can't select colors from the CC Libraries panel. When selected an object I click on a color in the Libraries panel (i tried the eyedropper tool as well) but nothing happens. The color remains the same color.

    I need to fill in the color values manually, but this is not productive since there are a lot of colors (and shades of these colors) I have to use. To avoid mistakes and collab with the team, we use cc libraries.

    A few days ago everything worked well, but suddenly it stopped.

    21 votes

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  5. In Spark.adobe.com there is new Spark Post Templates that can be stored in CC Libraries.
    But when I'm adding a Template in a CCLib, I have Creative Cloud Desktop sync issue.
    From Spark.adobe.com, removing this Post Template automatically fix the issue.

    2 votes

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    FIXED  ·  2 comments  ·  03: Library Panel  ·  Admin →
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  6. Have invited collaborators to view a few libraries. On my end, it says they were invited or "previously invited" when I re-enter their addresses.

    When they receive the email and click "Start Collaborating" the Libraries still don't show up when they are active in an app or in the Creative Cloud site/app. They don't receive a notification in the CC site/app either. So in the end they still don't get access when the expected result is for them to receive access when inviting via share> entering their email address.

    1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  7. When I log into Adobe CC assets, it gives me an error that something went wrong and none of my previously loaded files of assets show up (see attached screenshot). I was able to create a new folder, but there is no option to upload files to it. I have been unable to view my image files or upload to any files for the past few days. I use this sharing feature for my photography customers and I don't know how to get around the error.

    1 vote

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  8. Asset bought on adobe stock not updating in libries after purchace I am having to manualy down load purchased assets from website

    1 vote

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  9. I use InDesign for about 4 to 5 minutes before it crashes and freezes my entire MacBook and I have to restart it.
    I needed this sorted ASAP please!!!

    2 votes

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    1 comment  ·  09: Other  ·  Admin →
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  10. I used to be able to open graphics in the library by double-clicking the items. Now a double click just shows the details. I have to right click and select EDIT from the menu. This is annoying. Please restore prior behavior.

    3 votes

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  11. The "import" functionality of libraries has been broken or removed. I used to be able to drag in .cclib files into the library panel and it would import the enitire library file....or there was an "import" option in the library hamburger menu. The drag and drop does not work anymore and the import option has vanished. I can still export, but there doesnt seem to be a way to import. I need this functionality for the tool to work with my company.

    2 votes

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  12. The in-app extension for Capture has vanished from my library panel. Is this expected? How do I get it back?

    1 vote

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  13. Unable to delete old sketch files from website files

    1 vote

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  14. Our entire team is suffering from this bug. We have changed the Library permissions, updated our software and re-shared links to the libraries. Still cannot access our images. Please resolve this issue!

    3 votes

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  15. The first time I launch Bridge each day the Libraries panel does not load 9 times out of 10 with a message telling me I need to be logged into my CC account. Under the Help menu in Bridge it indicates that I am logged in. I am also logged in to CC and Photoshop and they work as expected with regard to Library functionality.

    If I terminate Bridge and relaunch Bridge the panel sometimes connects to my libraries.

    CC, Photoshop, and Lightroom always connect with my Libraries as expected. I have tried all the suggested fixes I've found in…

    4 votes

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  16. Bug # 1: When dragging panel from a regular display to a Retina (high DPI) display, the UI elements become tiny. See screenshot.

    Bug # 2: Panel locks up (using latest version of InDesign, released yesterday). Cannot scroll it, click it, select any items, or click any buttons. Happens on both displays.

    6 votes

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  17. XD: No Local Storage Is Terrible For Users

    1 vote

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    2 comments  ·  01: Desktop Sync  ·  Admin →
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  18. CC Libraries desperately need an Admin role - rather than the severely flawed 'Owner'.

    Admin
    Editor
    User

    What happens when the current Owner leaves a company?

    I hear people saying you have to duplicate the library so you can use it. (Not a very good idea when the point of Libraries is to keep things consistent).

    Please get rid of Owner role and replace with a new Admin user role that can multiple assignees and/or be easily transferred.

    10 votes

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  19. The library panel does not update when trying to scroll

    8 votes

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  20. In After effects. When I drag an asset from the library into my composition. It's cropping the right and top side of the asset.

    1 vote

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