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We are sorry you are experiencing issues with CC Assets or Libraries
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- SUBMIT: When filing a new bug, please provide:
- Steps to reproduce the issues
- Expected result
- Actual result
Thank you for your time, we really appreciate your feedback.
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Creative cloud used space
I deleted almost all from my Creative Cloud drive but it still shows 15GB used. How can I clear it?
1 vote -
Renaming Adobe Libraries
I recently created an Adobe Library and shared it. We decided as a team that the Library's name should change. But now, people are seeing both names with the same assets inside. Others are just seeing the old name. Very confusing. Does this just need time to sync? More than 24 hours?
1 vote -
When I rename a file in a shared folder it deletes the file
In a cloud shared folder, if a file is renamed it is deleted from that folder. I later found the file in another folder that was renamed almost exactly as the folder where the file was originally placed, but it added percent signs for the spaces. I am not able to rename a file in a shared folder.
1 vote -
2 votes
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photoshop stopped working "waiting for library"
When pasting a Smart Object from Illustrator to Photoshop, I got the "waiting for library" window from that moment photoshop stopped working and I had to force shutdown.
1 vote -
The file shared with me is not visible in the desktop app.
Hi.
I can see the file shared on the web. but i can't see it on desktop1 vote -
libraries panel text is unreadable script font
All the text in PS 22.1.1 libraries panel is in unreadable script font. I've re-installed PS, the libraries panel, the preferences. I don't how to fix this, but I can't use the libraries like this.
1 vote -
Bridge does not recognize I am logged in when I open it
I am unable to see libraries in Bridge, because it does not recognize I am logged in. You all need to have a way to manually log in to Adobe from the libraries pane when you are in Bridge and it does not recognize you are logged in to Creative cloud. I sometimes can not get to my libraries from Bridge at all even though every other program I have from creative cloud recognizes I am logged in. In fact, I can not log in, because I am already logged in.... which leaves me in a catch 22. There is…
1 vote -
Cant share folder via Webinterface.
Invitation via Webapp not possible.
3 votes -
Light Room V4.1 Won't Add Photos
I have been trying to get my LightRoom to allow me to upload photos. So far it refuses to let me do so. I have tried uninstalling and reinstalling still nothing. I have tried it on both my PC and Mac neither works. When I use the hotkey to try and add them in it does not work.
This is the one that is currently running on the creative cloud. I'm not sure what is going on with it, but it is impossible to use if you can't add photos.1 vote -
CC Library Window change
Cannot open/go back to the folder in CC Library. Only last/current library items are available. Also, CC Library Window gets very small or big (including it's font) so there is no possibility to switch between the library folders
2 votes -
1 vote
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saving workspace
it's SO ANNOYING - I save my workspace settings EVERY TIME I use AI and it NEVER saves. It takes 10 minutes to get it back to where I want it. Makes me not want to use the app.
1 vote -
Adobe Freezes up after latest update
Photoshop keeps freezing up when I try to create layers. This only started after the latest update. It's frustrating because I have to restart the program then I've lost all of my edits so I have start all over again.
I also constantly get the Error 126 message.
2 votes -
Can't open PSDC files in Photoshop 22.1
I saved the file in the cloud a couple of months back. I'm using the latest version of PS now but error says ...
Could not open "filename.psdc" because the file is not compatible with this version of Photoshop.
Do I need to upgrade that PSDC file? How so?
1 vote -
Palette non visualizzate
La libreria delle palette non viene visualizzata quando uso Indesign. Con Photoshop e Illustrator tutto apposto.
1 vote -
CC Libraries don't load
I am adding elements to my library on Illustrator and when I move to InDesing the library freezes and is not updated like it used to be.
2 votes -
Libraries in Bridge 2020 & 2021 will not display
I've tried to display the Libraries panel in Bridge for a couple versions now. Every time I activate the panel, I see "To use Creative Cloud libraries, you need to be logged into a Creative Cloud account."
I am logged in. Verified both by the Creative Cloud app as well as going to the Help menu and scrolling down to see "Sign Out...(my adobe id)". I would really like to use libraries in Bridge.
2 votes -
Creative Cloud App, Libraries, Assets and Sync
I recently bought 6 months Creative Cloud through my College and got a huge discount. I switched my account and uninstalled every adobe program and reinstalled the creative cloud desktop app and other apps through the school account. I have had NOTHING but problems. There is a HUGE bug with enterprise accounts and libraries. I have downloaded my assests and installed apps over 3 times because they install but yet they won't show up in account. Then I have to sign out and sign back in but yet I choose the personal account selection and see some of my files…
1 vote -
LIBRARY CMYK COLORS IMPORTED AS SPOT COLORS
Hello,
CMYK colors of my library are transformed in spot colors in Illustrator....
This should not happen.1 vote
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