291 results found
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RAW files (.cr2) uploading as OCTET
Uploading RAW image files and they are now appearing as OCTET. Never had this problem before and nothing has changed about my files or how I am uploading them until today. Previously uploaded files look fine and are still RAW.
1 vote -
Adobe lost my Adobe Spark work, how can I trust your cloud?
Adobe lost my Adobe Spark work, how can I trust your cloud?
1 vote -
CC Assets Cant Show Turkish Characters
When i use a font with supporting Turkish characters in a design and want to see this on CC Assets Website Turkish characters are not showing. They are blank
1 vote -
When a library is shared, the link does not show images/assets in browser
Our brand cc library does bot show the images/assets in browser. And we could not download it.
1 vote -
placed library items in indesign is with white background
In InDesign library items with no background is placed with a white background.
It should come with no background1 vote -
text frame white background
I have text frames in CC library with transparent backgrounds. When I place them into a document from the library the background becomes white. This is useless. It is not the way things should happen.
1 vote -
All of my XD Files on the cloud are gone!
Oh my God! All of my work is gone! A whole year of files is completely gone. I can not find any file or folder, nothing! Please help!
1 vote -
Switch to Custom groups pop up
A "Switch to Custom groups" window pops up when clicking a color swatch in my saved color library. This has just started doing this for me the past few weeks. It seems to happen over and over at times. I'm not sure why.
1 vote -
UI is non responsive and/or Zoomed in | Upvote - Please fix!
The CC library Panel is either super zoomed in, or super zoomed out. Across AI, ID, PS, PR and An.
I use libraries all day every day and have built multiple brand libraries which are shared across my team and trying to use CC libraries is making me sad.
Happens after working on a file. it never just opens up and is that way. the program opens up and is fine, but then after clicking around and doing things..it happens.
i will spend an entire day trouble shooting this with you.
Call me, fax me, send smoke signals (use premier…-
HD_SocialAnnouncement.jpg 248 KB -
Screen Shot 2021-03-30 at 12.21.47 PM.png 77 KB -
HD_SocialAnnouncement.jpg 248 KB -
Screen Shot 2021-03-30 at 12.21.47 PM.png 77 KB -
HD_SocialAnnouncement.jpg 248 KB -
Screen Shot 2021-03-30 at 12.21.47 PM.png 77 KB -
HD_SocialAnnouncement.jpg 248 KB -
Screen Shot 2021-03-30 at 12.21.47 PM.png 77 KB
5 votes -
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Adobe CC library powerpoint add-on not connecting
Adobe CC library add on in powerpoint is not able to connecting to my account. the CC library is fine in my adobe apps. I find no reason its. shouldn't just log in and connect - see submitted pick
2 votes -
No libraries show up in Photoshop Libraries, even though I have them in Creative Cloud.
I can't access my creative cloud libraries. I am signed in. Libraries panel shows only "View all libraries at a glance" graphic. My libraries can't be accessed.
24 votes -
Lightroom has space but CC is full
Lightroom says it has 100gb of space, and CC says it has 4gb of space. After uploading a bunch of photos to Lightroom, it says 12gb/100gb used, but CC says 12gb/4gb used (storage full)
So how are they connected? I dont see how i can have 100gb of space in lightroom and 4gb in CC1 vote -
CC Libraries sometimes dissapear from view when attempting to switch libraries
The library panel contents sometimes will fail to redraw when one tries to switch libraries; resizing the panel brings the library back, but because of the blanking, I cannot move to a new library.
1 vote -
Library Panel Non Responsive
From time to time the Library panel becomes unresponsive and I cannot click or select anything. Currently if I double click the library I want to open it opens the colour picker.
I can only get it working again by quitting Illustrator and reopening.
10 votes -
CC Libraries - Deleted files cannot be loaded
When I try to load my Deleted files (which got deleted from my Libraries without my consent) I get the following error on the website dashboard:
Unable to load assets
Error occurred while loading assets. Try visiting this page later.1 vote -
Library icons
when I migrate my library into CC... all the icons displayed are the same ...ie one of my imported images?
1 vote -
CC Library not available
I am signed in the CC cloud (but it says I am not) but the library panel My Library is not available to me.
3 votes -
Invitees cannot join CC libraries. Says there are no synced files available.
Invitees cannot join CC libraries. Says there are no synced files available.
1 vote -
i can't permanently delete the files in trash. the UI on web files is really pretty crappy if you ask me
I.e. i've got a butt load of crap in my deleted folder, but it's hard to delete.
if i try it says some assets couldn't be deleted (but what it really means is no files got deleted) :(
so, despite my cc folders totalling 50GB, I'm stuck on 99 due to CC bloat that just wont flush
besides that, how about making the files orderable by size? right now it's an absolute shit show as you can only arrange by date modified, which sucks if you have thousands of files
3 votes -
no transparency in libraries thumbnails
After a horrible experience this morning trying to find a fix for the "Something went wrong initializing Creative Cloud Libraries" issue and finally reconnecting... I now notice that all my CC Libraries panel settings have been reset, AND the thumbnails no longer support transparency. This is particularly concerning when assets have a white color fill because the thumbnail just appears as a blank white box, instead of showing the graphic over a mid-gray background. Please bring back transparency in the CC Libraries panel thumbnails!
4 votes
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