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291 results found

  1. Uploading RAW image files and they are now appearing as OCTET. Never had this problem before and nothing has changed about my files or how I am uploading them until today. Previously uploaded files look fine and are still RAW.

    1 vote

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  2. Adobe lost my Adobe Spark work, how can I trust your cloud?

    1 vote

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    0 comments  ·  07: Commenting  ·  Admin →
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  3. When i use a font with supporting Turkish characters in a design and want to see this on CC Assets Website Turkish characters are not showing. They are blank

    1 vote

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  4. Our brand cc library does bot show the images/assets in browser. And we could not download it.

    1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  5. In InDesign library items with no background is placed with a white background.
    It should come with no background

    1 vote

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  6. I have text frames in CC library with transparent backgrounds. When I place them into a document from the library the background becomes white. This is useless. It is not the way things should happen.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  7. Oh my God! All of my work is gone! A whole year of files is completely gone. I can not find any file or folder, nothing! Please help!

    1 vote

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    0 comments  ·  04: Assets Panel  ·  Admin →
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  8. A "Switch to Custom groups" window pops up when clicking a color swatch in my saved color library. This has just started doing this for me the past few weeks. It seems to happen over and over at times. I'm not sure why.

    1 vote

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  9. The CC library Panel is either super zoomed in, or super zoomed out. Across AI, ID, PS, PR and An.

    I use libraries all day every day and have built multiple brand libraries which are shared across my team and trying to use CC libraries is making me sad.

    Happens after working on a file. it never just opens up and is that way. the program opens up and is fine, but then after clicking around and doing things..it happens.

    i will spend an entire day trouble shooting this with you.
    Call me, fax me, send smoke signals (use premier…

    5 votes

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  10. Adobe CC library add on in powerpoint is not able to connecting to my account. the CC library is fine in my adobe apps. I find no reason its. shouldn't just log in and connect - see submitted pick

    2 votes

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  11. I can't access my creative cloud libraries. I am signed in. Libraries panel shows only "View all libraries at a glance" graphic. My libraries can't be accessed.

    24 votes

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  12. Lightroom says it has 100gb of space, and CC says it has 4gb of space. After uploading a bunch of photos to Lightroom, it says 12gb/100gb used, but CC says 12gb/4gb used (storage full)
    So how are they connected? I dont see how i can have 100gb of space in lightroom and 4gb in CC

    1 vote

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    1 comment  ·  01: Desktop Sync  ·  Admin →
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  13. The library panel contents sometimes will fail to redraw when one tries to switch libraries; resizing the panel brings the library back, but because of the blanking, I cannot move to a new library.

    1 vote

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  14. From time to time the Library panel becomes unresponsive and I cannot click or select anything. Currently if I double click the library I want to open it opens the colour picker.

    I can only get it working again by quitting Illustrator and reopening.

    10 votes

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  15. When I try to load my Deleted files (which got deleted from my Libraries without my consent) I get the following error on the website dashboard:
    Unable to load assets
    Error occurred while loading assets. Try visiting this page later.

    1 vote

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  16. when I migrate my library into CC... all the icons displayed are the same ...ie one of my imported images?

    1 vote

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  17. I am signed in the CC cloud (but it says I am not) but the library panel My Library is not available to me.

    3 votes

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  18. 1 vote

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  19. I.e. i've got a butt load of crap in my deleted folder, but it's hard to delete.

    if i try it says some assets couldn't be deleted (but what it really means is no files got deleted) :(

    so, despite my cc folders totalling 50GB, I'm stuck on 99 due to CC bloat that just wont flush

    besides that, how about making the files orderable by size? right now it's an absolute shit show as you can only arrange by date modified, which sucks if you have thousands of files

    3 votes

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    2 comments  ·  09: Other  ·  Admin →
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  20. After a horrible experience this morning trying to find a fix for the "Something went wrong initializing Creative Cloud Libraries" issue and finally reconnecting... I now notice that all my CC Libraries panel settings have been reset, AND the thumbnails no longer support transparency. This is particularly concerning when assets have a white color fill because the thumbnail just appears as a blank white box, instead of showing the graphic over a mid-gray background. Please bring back transparency in the CC Libraries panel thumbnails!

    4 votes

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