I recently bought 6 months Creative Cloud through my College and got a huge discount. I switched my account and uninstalled every adobe program and reinstalled the creative cloud desktop app and other apps through the school account. I have had NOTHING but problems. There is a HUGE bug with enterprise accounts and libraries. I have downloaded my assests and installed apps over 3 times because they install but yet they won't show up in account. Then I have to sign out and sign back in but yet I choose the personal account selection and see some of my files there.. NOT all of my assets and files but about half. So I wonder where the others are being stored and I reinstall all of them over again and then use the file sync folder for libraries. I have even uninstalled every app and creative cloud and started over again and used the creative cloud library fix and cleaner tool as showed in help files. NOTHING works. Then I go back to my enterprise link and nothing is there! I have done these steps over and over again.

Also when I use the enterprise school link, it tells me I'm only eligible for a free trial of all the creative cloud apps! I signed up for 6 months! So I don't know what to do, I haven't been able to get any work done as Ive been too busy trying to uninstall, clean, fix and reinstall all the damn apps and assets and experience apps over and over again. At this point, I've started to use my free canva school account to get anything done. I don't want to hear any fixes that i've already tried. I've done it over and over again. I have 5 kids, i do my school online and their school is online now and I can't spend days of time trying to refigure adobe so I have access to my files and stuff so I can actually start creating. I am appreciative of the discount I recieved for 6 months was only $40 which saved me so much money! But all the hassle I almost wish I either stayed with my student account at $20 a month which I could barely afford or I will have to start finding another program to use. Then when I try to access HELP, it says I must contact my system Administrator and guess what? there is no support there either. please help!

We recently started using Blackmagic Design (BMD) cards for capturing old film and video material. We use the Intensity Pro 4K and Intensity Shuttle.

The old material (firewire solutions) no longer works and had to be replaced. Premiere could work (until version 12 - 2018) with firewire solutions.

If all prescribed settings are set for, the card will not work. "Capture device offline" is the message.
At the same time, a source can be displayed on the same PC's in other software, such as Media Express (BMD software), GrassValley Edius 9 and OBS.

Several times via chat the helpdesk consulted, but they can not answer. Can you give me the right settings to capture (F5) in Premiere Pro CC (currently version 14.6).

We work with many people who each use their own Adobe licenses. At the moment we can't work properly now that we have new hardware and Adobe software that won't work.
We hope you can come up with a solution soon: a lot depends on it.

On the other hand it says on the packaging of the BMD cards that Adobe supports it. We hope you can make this happen and look forward to your messages.

I am creating a catalog of dense vectored assets to bridge the UX files and the Marketing teams needs. Once converted from Sketch>Xd>Ai, when those files are added into the library, the ones that are vector only stay where they are supposed to, but the ones with images and clipping masks only stay for a minute or so and then get kicked out to a new library with the same name and the end tag (Recovered). I. have to then go into the recovered library and try to move or copy the asset back to the library it was kicked out of, which may take 1-5 attempts depending on the file. Once it sticks there are occasional errors where sections of the library think they are read only (when they were usable just moments ago). Its so glitchy and buggy that adding a single asset made an entire library corrupt and act as if it was missing for about 2 minutes, which broke links in everyone's open files. Please help or let me know if its something I am doing wrong!