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348 results found

  1. I clicked 'Share' in illustrator to share three artboards with a client for review. In the Safari browser, the artwork on the third artboard is blank. I can only see the artwork on all three using the Google Chrome. browser. This has happened with other files as well.

    1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  2. Files with numbered names are sorting like 1, 10, 11, 12, 2, 3, 4, etc.
    Can you teach your sorting program how to count please?

    2 votes

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  3. YOU NEED TO FIX THIS CRAP IT IS ALWAY GOING DOWN AND WILL NOT OPEN!!!!!!!

    1 vote

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  4. When I try to drag graphics into the library to add them to a specific folder (instead of the + button that drops them to the bottom of the list), they often don't actually add. Nothing appears, and I have to drag it in multiple times for it to add properly

    3 votes

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  5. my idea is that you fix it so that it does what you say it does

    8 votes

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  6. A library style made with 4-pixel stroke will not always be 4-pixels. Arbitrarily it will change to 13 pixels, 19 pixels, 2 pixels.

    This is also true for Copy layer style. If you copy a style with 4 pixels, say. It may or may not be 4-pixels when you Paste it. Can be 8, 2, 1, 14.

    This is time-wasting and very frustrating. If a user sets a style with a width the user wants the style always with that width.

    Recently introduced bug. Surprised it is not yet fixed.

    2 votes

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  7. When saving a character style to Photoshop Libraries type properties such as LEADING are not saved. Instead the leading value is reset to zero.

    It would be great to have character styles retain their values for repeated use in Libraries. Thanks.

    3 votes

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  8. For some reason the Libraries panel is the only one that doesn't have an image resize. The font and the window itself won't resize either when you try to change the interface in the preferences. annoyingly enough, all the other windows and functions respond correctly, but the main feature that this program presents to organize every file in your PC doesn't work as it should. negative 5 stars for the effort as i see this problem has been ongoing for more than 5 years.

    1 vote

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  9. Suppose I have 3 projects for which I have created a Share for review link. The client provides feedback on the oldest project. I update the oldest project in Illustrator, but when I open the "Comments" or "Share for review" panel, it shows the comments, file name and link of the most recent project for which I created a share for review link. If I then click "Update content", it puts the design of the oldest project on the link of the most recent project. This gets everything mixed up.

    A solution that once worked is to change the file…

    1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  10. Hi, I have the CC Desktop installed and the page of my CC account open in my browser. Both logged in the same account.
    When I open Word or Power Point and click on the Creative Cloud Plugin installed it request me to Sign in. After entering the same username and password used previously the tab (attached) states that I am not "connected to Creative Cloud". It suggests me to download and restart CC for desktop. Both already tried multiple times. It suggests me to verify if I am signed with the same account as in Creative Cloud for desktop.…

    2 votes

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  11. The library panel is slow, but as more graphic assets are added to a library, the performance is a total dealbreaker. It can take 10 or more seconds to add new assets, which adds up when you need to add hundreds of icons. Scrolling becomes very sluggish as well, making navigating to a specific folder a time-intensive task. It makes Libraries borderline unusable.

    2 votes

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  12. 1 vote

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  13. I have two artboards that are the exact same size (second is copied from the first using Alt+drag with Artboard Tool). The second artboard in the sharing link is about 20% smaller than the first. Also, on mobile, the first artboard is cut off by about 10% on the right.

    1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  14. Whenever I need to access the CC Libraries for my logo in my Graphics class, it says "oops, page not available. To use Creative Cloud libraries, please sign into Creative Cloud." I'm clearly signed into Creative Cloud if I'm in InDesign (what I'm using) and it's very upsetting.

    19 votes

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  15. I'm in the process of testing whether we can house our image libraries on Creative Cloud libraries for our designers and editors to easily access.

    Let me tell you, the test is not going great.

    I've been uploading images in batches (per shoot - about 100 images at a time, some JPG some TIF), then waiting for Creative Cloud to show 'File Sync: Up To Date' before uploading any more.

    I uploaded about 10 shoots worth of images. According to Creative Cloud, all complete. However, if I login via the web, I could only see four images and none of…

    1 vote

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  16. Let me drag and drop brushes into Libraries like in the past.

    1 vote

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  17. I cannot delete a specific file.

    Here are the details:

    • The issue arises with a file that has been synchronized with Adobe Creative Cloud.
    • The file in question does not appear when synchronizing via software like Mac.
    • The synchronization status of the Adobe Creative Cloud software is always displayed as an error.
    • The error message says, 'Some files could not be synchronized.'

    Strangely enough, it is possible to update the file.
    It's a PDF file that can't be deleted, but it can be overwritten with a completely different PDF file.

    When I try to delete it, an error occurs.
    When…

    1 vote

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    0 comments  ·  01: Desktop Sync  ·  Admin →
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  18. There is no scrolling option in the users viewing of the adobe fonts installed or in the custom library. Yes there are page numbers in the custom library but if you have a particularly large font family you cannot view all the fonts and moving to another page starts a new font. Scrolling was available in 2022 when I set up my custom library, however it is no longer available in 2023 and makes life very difficult with large libraries of fonts. see attached.

    1 vote

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  19. Library panel is empty when switching btw programmes?

    13 votes

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  20. When I do manage to drag an item into the library, even if I hold it over a folder or between 2 items and see the highlighted line appear, it will sometimes drop it into a completely different spot in the library. This wastes a lot of time and forces me to move it manually to the proper location again.

    1 vote

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