my latest file is deleted by me with a foolish mistake, and I can NOT retore it back to "files" folder. Every time I press restore, it only shows "gf_mockup.xd could not be restored - Unexpected token T in JSON at position 0"
can you help to restore the file and let me download or sync with my local folder? please.

InDesign Error Code 4: Cannot open several files. How can I recover my work?

I can't get extract to work with my files. I am desperate to get it working! I hit extract on a psd and it does not work!

I'm trying to sync some video files to creative cloud using the sync folder on my PC. There used to be a way to check the upload status and percentage in the creative cloud app. This seems to be gone in the latest version so I can't tell if anything is actually uploading. My assets web page says 0 of 100.0 GB used so I imagine it isn't working.

Hi, when you're on an Xd Project from the quickview in Cloud, Up right, "déconnexion" is misspelled.

I created several folders in my Cloud for Teams. I invited several people to share the folders. They can see the folders, but I cannot. Why?

As I was attempting to upload my first file to my library, it said that I could not, as I had used 21/20GB... Which first of all, doesn't make sense, as you can't use more space than you have. Also, there is no way that the file I am uploading is taking up over 20 GB, and I have never uploaded files there before.

Can not move all selected files into other folders. Even though it shows that the files have moved, when I refresh my browser the files are back in the old folder. I am not able to manage my files correctly.

In the previous version, you could download as several different file types. This is ESSENTIAL to our team's workflow as different people's software have different requirements. Why did this go away?

For the last couple of days, I'm trying to upload some mp4 video (700MB) to cloud storage but it doesn't work. I keep staring at this http://take.ms/MKvtS and once it disappears the video is NOT uploaded in Assets. Also, uploading photos is super slow, but at least it works.

icant delete my file "Unexpected response:412"

All my files are missing. I can see them in my creative cloud folder on my computer, but I can't see them when I select "view on web".

After having issues synchronizing my files I moved everything from my CC files folder. I also deleted every "deleted" file in the archive to start from scratch.
Mysteriously a single folder comes back and back by itself no matter how often I delete it. Also "repaired" the CC App.
Any suggestions?

So because of Adobe Muse EOL I cancelled everything Adobe except my cancelled Creative Cloud is supposed to still let me have 2GB storage. I've deleted everything I can see including archived files and CC still keeps notifying me my storage is full. Okay???

We collaborate on a magazine. Every time one of us makes revisions and tries to replace the file it tell us we cannot because it is not the same file type. It is the same exact file type - InDesign. Please advise

I can't preview a PDF file on my Chrome browser.

I remember it was possible with the older design.

I should use Google Drive...

I can't delete XD prototypes any more since you updated the website!!! Please fix this ASAP!!!!!!!!!!!!!!!!

Takes over an hour to sync even a small 3MB file.

When collaborating with other designers, we have to wait hours to check each others changes. This is unworkable. There should be a way to force a refresh.

My colleague completes his work, saves the file, then emails me to say it's done. Then a few hours later, the updated files are there. We are on Australian NBN Broadband, which is 25MBps.