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  1. Discover Issue 1/19/21 says this library is free to download, but there are no download links

    DIscover email "Free bright balloon messages.
    Download all 18 .PSD files or just the ones that speak to you."
    They appear but don't download.

    https://assets.adobe.com/public/211ce79c-3f20-46ec-5559-429875141c06/2124f687-4477-474d-93ef-b82639b10957

    1 vote

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    1 comment  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Light Room V4.1 Won't Add Photos

    I have been trying to get my LightRoom to allow me to upload photos. So far it refuses to let me do so. I have tried uninstalling and reinstalling still nothing. I have tried it on both my PC and Mac neither works. When I use the hotkey to try and add them in it does not work.
    This is the one that is currently running on the creative cloud. I'm not sure what is going on with it, but it is impossible to use if you can't add photos.

    1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. saving workspace

    it's SO ANNOYING - I save my workspace settings EVERY TIME I use AI and it NEVER saves. It takes 10 minutes to get it back to where I want it. Makes me not want to use the app.

    1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Blackmagic Intensity Shuttle - and Pro 4K cards don't work in Premiere Pro CC

    We recently started using Blackmagic Design (BMD) cards for capturing old film and video material. We use the Intensity Pro 4K and Intensity Shuttle.

    The old material (firewire solutions) no longer works and had to be replaced. Premiere could work (until version 12 - 2018) with firewire solutions.

    If all prescribed settings are set for, the card will not work. "Capture device offline" is the message.
    At the same time, a source can be displayed on the same PC's in other software, such as Media Express (BMD software), GrassValley Edius 9 and OBS.

    Several times via chat the helpdesk consulted,…

    1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Now showing Live Preview in Mobile XD

    Hi,
    I am not able to see my design in live preview on mobile. in the mobile cloud, the document is showing. please it's my humble suggests the better possibility

    1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Creative Cloud keeps logging me out.

    This is a bug that has annoyed me to no end. I'll have Photoshop or Premiere open for a certain period of time and CC will randomly sign me out for no reason. Might I ask why? Does it always do this when you leave it open for too long? Is Creative Cloud scared that I'm gonna abandon it or something? I shouldn't have to check every 5 minutes to see weather or not Photoshop is gonna randomly close. Please address this issue so that I can do my editing in peace.

    1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Creative Cloud App Stuck

    Creative Cloud App Stuck.
    Please many times the app have crashed on various computers of different OS.
    Take a look at image attached. In this case I can't open to install Illustrator.

    Thanks a lot!
    Nicolas

    1 vote

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    1 comment  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bug: Lens profile corrections isn't applied in preset

    Repro:
    1. Create an ISO-adaptive preset that includes (has a checkbox for) Lens Profile Corrections.
    2. Make it the default for a camera model.
    3. Import a raw photo from this camera.

    Expected:
    "Enable Profile Corrections" is selected on import.

    Actual:
    "Enable Profile Corrections" is not selected on import. Instead, "Remove Chromatic Aberrations" is selected - which isn't included in the preset.

    1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Red dot 'false alarms'

    Have disabled marketing notifications in the CC desktop app but still see regular red dot icon in Mac menu bar. On opening CC, it goes away.

    I'd like to be able to have CC run in the background and alert me to new app updates, but the number of false alarms means I've had to switch to manual.

    Please sort it?

    2 votes

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can't delete old files in 'mobile creations' tabs.

    Trying to delete old (3 year+) Photoshop Sketch documents from my 'mobile creations' tab returns an error 'could not delete item'. I have dozens of these files that I can't open or delete in my mobile creations tab.

    1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Recently Deleted is my PC's Recycle Bin??

    I am trying to find a file that I think I deleted out of my Creative Cloud folder. I logged into my account through the browser, went to Your Work > Deleted Items, and started to search for the file. Imagine my surprise to find a significant number of files that have NEVER been in my CC folder. Why does Deleted Items now mirror my computer's actual recycle bin? There is NO reason why the two should EVER sync. Who came up with this??

    1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Can't upgrade CC Storage

    Two parts: one, why isn't there an actual contact for help instead of this feedback option? And second, why does my current, long term Adobe account give me this message every time I try to upgrade the amount of storage: "Purchase Unavailable
    This product isn't available for purchase in your country or region (Singapore)."

    1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Deleted Files can not be restored or permanently deleted from deleted files section of CC

    I cannot restore files or permanently delete files from the deleted folder on CC. This means I continue to lose space from my allotment and cannot free up space by permanently deleting deleted files.

    1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes

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    1 comment  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. 'Storage Full'

    I have just updated my Lightroom. Given that I am paying for the software I am disappointed to be given the message that my 'storage is full' when trying to export to my desktop.

    Even when I open the cloud storage I have no files in there, but I am still told that the storage is full. Should I cancel my subscription?

    3 votes

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Synchronisation a tournée toute la nuit et ne s'arrête pas

    J'ai mis mes dossier dans le cloud, il a tourné toute la nuit et pourtant ce mati il dit que le nombre de fichier transféré est identique à celui que j'ai mis, mais ça continu de dire encore 1 seconde! Que faire ?

    2 votes

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Fix BUG, Bud Cloud Database garbage collection

    FIX oth the Creative Cloud App on my desktop and the web page for my assets is showing that I have used 35 GB of storage. However, I have no files on the cloud at all at this point. Both on my sync'd folder on my computer, and on the website itself, there are no files. So it should show that I have used zero GB. I have gone into the Deleted folder and confirmed that there are no files in there as well.

    2 votes

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →

    HI there,

    To help us better understand the issue, can you share information about the plan you have?

    Thank you!

  19. Mistake in french version

    Hi, when you're on an Xd Project from the quickview in Cloud, Up right, "déconnexion" is misspelled.

    1 vote

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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Why could not I use my Adobe Creative Cloud Collection?

    Why could not I use my Adobe Creative Cloud Collection? All of them. I even had to upgrade them. Even when I tried, it could not be downloaded. Does it have to do with the payment problems, etc.,? Or could it be possible for other issues regarding to it?

    3 votes

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    2 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
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