8 results found
White background on white vector graphic element in CC Library Preview Panel as well as on Assets Website.12 votes
Bad request 400 (on assets2.adobe.com) when clicking on libraries (assets.adobe.com)
When will they be integrated again?
Sometimes I have the bad request page, sometimes it does work??3 votes
Thank you for your feedback. We are looking into this.
I have a bunch of non-normal file types for things, one has a .cpnx extension. The site lists this as an OCTET file type. I've tried manually uploading a new copy of a file that already exists, but when I choose the file it says it's not the same file type (even though it's the same file name and extension) and won't let me upload.2 votes
Hi Matt, thank you for reporting this. We have logged this issue to take a closer look at.
The "Collaborate…", "Share Link…" and "Show file activity" contextual menu items functions as "View on Website"
Up until recently, if you chose "Collaborate…" in the Creative Cloud Files folder, a browser window would open up with a form to directly share the file/folder with someone. Now it gets redirected to the main Creative Cloud page (the same place "View on Website" would lead you to). The same thing goes for "Share Link…" and "Show file activity" which redirects to the shared assets' page on Creative Cloud (just like "View on Website" would).
Tested environments: MacOS Mojave, Windows 102 votes
We will review this bug & update this as we get more insight into what might be happening.
my latest file is deleted by me with a foolish mistake, and I can NOT retore it back to "files" folder. Every time I press restore, it only shows "gf_mockup.xd could not be restored - Unexpected token T in JSON at position 0"
can you help to restore the file and let me download or sync with my local folder? please.3 votes
Hi there, thank you for your feedback. We will investigate this. Thank you for your patience.
As I was attempting to upload my first file to my library, it said that I could not, as I had used 21/20GB... Which first of all, doesn't make sense, as you can't use more space than you have. Also, there is no way that the file I am uploading is taking up over 20 GB, and I have never uploaded files there before.3 votes
Hi Nat, thank you for your feedback. We are looking into this issue. Thank you for your patience!
Can not move all selected files into other folders. Even though it shows that the files have moved, when I refresh my browser the files are back in the old folder. I am not able to manage my files correctly.3 votes
Hi Armando, thank you for your feedback. Sorry for the inconvenience, but hang tight! We are looking into this and hope to have a fix for you soon.
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