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4 results found

  1. There's nothing in my cc storage but cc says it is one hundred per cent full, so what do i do????????

    13 votes

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    HI there — to help us better understand the issue, can you share information about the plan you have & where you are seeing your storage being reported as full? Thank you!

  2. When i click restore from deleted option, the message says files has been restored. But there is no file sync and also the file is not available on the assets files section.

    The file has completed vanished and i have lost my valuable projects files

    Where are the files?

    2 votes

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    Hi there & apologies for the delay. Can you provide more details on what type of file(s) you were trying to restore? Also, was the file in a shared folder? Thank you.

  3. XD files only sync when I save them as a new file. Niether XD files can not be downloaded from the cloud web platform, however I see there the relevant, latest state.

    6 votes

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  4. Errors while syncing as files keep moving to trash, unable to locate synced files.

    3 votes

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