library not loading
My library panel is constantly saying "Something went wrong initializing creative cloud libraries" and the window is blank, in all of my apps? I have tried restarting, logging out and back in. nothing seems to work. then it suddenly starts working again a few days later. It is very annoying and I use the library all the time for color pallets and other assets. How can I fix this?
I'm having a similar issue. I managed to get cc library working again after much time and effort then it stopped working. All the recommended fixes amounted to nothing. Very, very frustrating. So much wasted time.
Jon Paul commented
I have the exact same problem, have reported it at least twice, am paying an enormous amount for the programs and still they haven't fixed this. Godamned annoying.
Hari Vallabha commented
Sorry, you're facing this problem. Could you please try:
1. Delete all folders that start with “CC_LIBRARIES_PANEL_EXTENSION_xx_xx_xx” in this location: WIN: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions MAC: Macintosh HD ▸ Library ▸ Application Support ▸ Adobe ▸ CEP -> extensions
2. Follow the steps from Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html
Before trying the steps - please, make sure you've killed `Creative Cloud Libraries Synchronizer` process in Task Manager / Activity Monitor, as well as quitting all Adobe related products. This is mentioned in steps 1 and 2 of the article, but I wanted to point it out because it's important.
Please let us know if this didn't resolve the issue. Thanks for reaching out.