library doesn't load assets it is blank
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Jacob Ajjarapu commented
Having the same issue. I've tried all of the suggested fixes Adobe has - deleting folders, the library clean up tool, uninstalling/reinstalling AI - nothing fixes it.
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SproetS commented
For me only in InDesign 18.1 Mac...
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Gin Williams commented
I'm having the same issue. Just followed all the steps listed, and it didn't fix it.
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Hari Vallabha commented
Hi Nishreen,
So sorry to hear that.
Could you please try these following steps:
1. Delete all folders that start with “CC_LIBRARIES_PANEL_EXTENSION_xx_xx_xx” in this location: WIN: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions MAC: Macintosh HD ▸ Library ▸ Application Support ▸ Adobe ▸ CEP -> extensions
2. Follow the steps from Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html
Before trying the steps - please, make sure you've killed `Creative Cloud Libraries Synchronizer` process in Task Manager / Activity Monitor, as well as quitting all Adobe related products. This is mentioned in steps 1 and 2 of the article, but I wanted to point it out because it's important.Please let us know if this didn't resolve the issue. Thanks for reaching out.
Regards,
Hari Vallabha
CCLibraries