Adobe Stock replaced all logos/graphic elements in existing CC library with photos
I had a CC library containing graphics, colors, elements titled by my client's name.
I later created a new library (with same name) in Adobe Stock to look for stock photos for a project and now all elements that were in my shared CC libraries have been replaced with the images I chose from Adobe Stock. Adobe just replaced everything with the photos it wants me to buy and now I don't have logos, colors, graphics, etc. in my shared library.
Dave Matli
shared this idea
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Hari Vallabha
commented
Hi dave,
Sorry for the delayed response. Unfortunately, we were not able to reproduce the issue mentioned by creating a library with the same name from the adobe stock website.
We'd like to investigate your problem - if you could share logs from your machine, this would be very helpful. Here's a link to the Adobe Log Collector Tool:
https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
This will generate a zip file. It will be something like "AdobeLogs_20221011_081024_xxx.zip"
This might help us to understand the root cause of the problem.Thank you,
Hari Vallabha
CCLibraries