CC Libraries very buggy and freezing in Indesign
Constantly freezes and becomes unclickable. It also enlarges making it unusable. Can't access it in Indesign 2021. I have to constantly restart the program to get it to work. Even then, it doesn't always work.
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2 comments
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Hi,
This problem is set to a higher priority and we are trying our best to deliver the fix as soon as possible.
This is something that can't be fixed independently on CCLibraries side, but requires applications updates. We will keep this thread updated!This is not ideal, but you can try the workarounds to get unblocked while the fix is on its way:
- unplug external monitor;
- downgrade the application version to the previous;
- set your machine not to go sleep.Apologies for the inconvenience and thank you for your patience!
Mariia
CCLibraries Team -
Hi, sorry you are facing this problem!
We are trying to reproduce this on our side right now.
Will keep you updated on the status of this problem.Meanwhile, could you please share the Logs:
https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.htmlPlease, post the Logs ID, so we can retrieve the Logs.
Thank you!
CCLibraries team
