CC Libraries very buggy and freezing in Indesign
Constantly freezes and becomes unclickable. It also enlarges making it unusable. Can't access it in Indesign 2021. I have to constantly restart the program to get it to work. Even then, it doesn't always work.
Constantly getting an enlarged preview of the library chosen when the app was opened. When you hover over it, it appears to be hovering over swatches below it however you can't see what they are to select from. Screenshot attached, with library name removed for privacy.
Tom Reuter commented
yes ... and it allways crashes Indesign if i buy a picture from adobe stock too
This problem is set to a higher priority and we are trying our best to deliver the fix as soon as possible.
This is something that can't be fixed independently on CCLibraries side, but requires applications updates. We will keep this thread updated!
This is not ideal, but you can try the workarounds to get unblocked while the fix is on its way:
- unplug external monitor;
- downgrade the application version to the previous;
- set your machine not to go sleep.
Apologies for the inconvenience and thank you for your patience!
Hi, sorry you are facing this problem!
We are trying to reproduce this on our side right now.
Will keep you updated on the status of this problem.
Meanwhile, could you please share the Logs:
Please, post the Logs ID, so we can retrieve the Logs.
Jason Smith commented
Panel works infrequently, but majority of the time it is not accessible with the latest 2021 .indd. Makes working through libraries impossible right now and greatly hinders/stops production process. Please fix ASAP!