can NOT restore file from "deleted" folder
my latest file is deleted by me with a foolish mistake, and I can NOT retore it back to "files" folder. Every time I press restore, it only shows "gf_mockup.xd could not be restored - Unexpected token T in JSON at position 0"
can you help to restore the file and let me download or sync with my local folder? please.
Anonymous
shared this idea
Hi there, thank you for your feedback. We will investigate this. Thank you for your patience.
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Ludovic Lamerre
commented
Please do something rapidly because I just loose one day of work with many MANY backup but all the backup
are automatically move to the cloud (without making a copy and deleting the local file on my computer).
After a bug of synchronisation, I had to delete the files from the cloud to make a new backup directly from my open adobe XD, but the backup to crashed and now I can not restore the cloud files for the same error namely:
could not be restored - Unexpected token T in JSON at position 0.Please tell me rapidly how can I find my work saved !!
Thank you in advance.