36 results found
I have just updated my Lightroom. Given that I am paying for the software I am disappointed to be given the message that my 'storage is full' when trying to export to my desktop.
Even when I open the cloud storage I have no files in there, but I am still told that the storage is full. Should I cancel my subscription?4 votes
Sorry, your libraries didn't sync
I am continuously getting an error which says 'Sorry, your libraries didn't sync'
When I look on my desktop computer (where I built a current library in use) I can see and use everything fine, but from my laptop I get a bunch of jumbled code and the links are missing. Added note, I see the error on both ends... the desktop and laptop.3 votes
i can't permanently delete the files in trash. the UI on web files is really pretty crappy if you ask me
I.e. i've got a butt load of crap in my deleted folder, but it's hard to delete.
if i try it says some assets couldn't be deleted (but what it really means is no files got deleted) :(
so, despite my cc folders totalling 50GB, I'm stuck on 99 due to CC bloat that just wont flush
besides that, how about making the files orderable by size? right now it's an absolute shit show as you can only arrange by date modified, which sucks if you have thousands of files3 votes
Why could not I use my Adobe Creative Cloud Collection?
Why could not I use my Adobe Creative Cloud Collection? All of them. I even had to upgrade them. Even when I tried, it could not be downloaded. Does it have to do with the payment problems, etc.,? Or could it be possible for other issues regarding to it?3 votes
Illustrator automatically changing Color Hex from Library + Swatches - CMYK
Illustrator is automatically changing the colour hex's on CMYK documents. This is from when the document is created from scratch. I've checked the color settings, there are no imported images affecting it. When I click off of the colour selected it automatically changes without me requesting it to.
Looks to be a bug? I've restarted the program to no avail and I've attached a video to show the issue I'm experiencing in real time.2 votes
Can you do empty trash button? "Permanently delete" button on multiple files crashes site
Cannot premanently delete files in trash. Have filled permanently 4,6 GB from adobe disk. There is no empty trash button so I need to check all files I need to delete and hit "permanently delete" button. After I click site crashes. Cannot delete those ***** files. Can you help?2 votes
InDesign freezing my Computer
I use InDesign for about 4 to 5 minutes before it crashes and freezes my entire MacBook and I have to restart it.
I needed this sorted ASAP please!!!2 votes
Red dot 'false alarms'
Have disabled marketing notifications in the CC desktop app but still see regular red dot icon in Mac menu bar. On opening CC, it goes away.
I'd like to be able to have CC run in the background and alert me to new app updates, but the number of false alarms means I've had to switch to manual.
Please sort it?2 votes
Synchronisation a tournée toute la nuit et ne s'arrête pas
J'ai mis mes dossier dans le cloud, il a tourné toute la nuit et pourtant ce mati il dit que le nombre de fichier transféré est identique à celui que j'ai mis, mais ça continu de dire encore 1 seconde! Que faire ?2 votes
Visualizzazione anteprime errate
On Creative Cloud online, the file display is wrong!! Thumbnails are often duplicated and incorrect. In the images that I attach, opening the FbDSC8178 file, it's actually another image. In the previews you can see that that file is the same as the FbDSC8175 file but in reality it is another image. This happens in a lot of folders1 vote
Após atualizar o photoshop para a última versão régua ficou invisível, o o comando de preencher automático está deletando parte da imagem ao invés de corrigir.1 vote
Empty Deleted Files Button
We need a "Empty trash" button on the Deleted folder. Just had a long session with Adobe Chat team member who politely suggested I hold the shift button to select multiple files to delete. I told him I had literally thousands of files in that folder. I couldn't even tell how many there were, I just had to try to delete 300 or so at a time, after 4 hours I have removed over 20GB. I'm still going ... apparently he has lodged an issue with support. Somehow I don't think they care reading the other comments here. I didn't even know it was there (why should I?) ... I empty my trash on the desktop, not knowing that for some reason those Cloud files are not deleted but moved into the trash on the Cloud, which has just gotten bigger and bigger over time. Why there is no empty trash button in my iCloud, its a truly bizzare oversight. I just emptied my OneDrive trash in 1 second.
We need a "Empty trash" button on the Deleted folder. Just had a long session with Adobe Chat team member who politely suggested I hold the shift button to select multiple files to delete. I told him I had literally thousands of files in that folder. I couldn't even tell how many there were, I just had to try to delete 300 or so at a time, after 4 hours I have removed over 20GB. I'm still going ... apparently he has lodged an issue with support. Somehow I don't think they care reading the other comments here. I didn't…1 vote
cannot post Idea (bug) here
I wrote description of about 1200 characters. Cannot save. Why not? Special characters?1 vote
Creative Cloud Background Apps Cannot Be Disabled
I cannot fully disable all Adobe background apps. A quick Google search reveals many others with the same issue. Please resolve! I don't want all these apps running in the background all the time!1 vote
Importing MP4 files
The mp4 format is one of the most common video formats. Premiere Pro 2023 should be able to handle these files without any other codecs or jumping through hoops. With this limitation, it make Premiere Pro almost worthless.1 vote
desktop app sends you to website when you ask it, but then website asks how did you get here, its not an option1 vote
Double layers in InDesign while using assets with more than 1 layer
InDesign: Assets do not detect inactive layers by name while drag them to layout - and make a copy of them. :( . Kills every half automated workflow in complex layouts.
Better would be: same behavour like copy and paste (InDesign send warning in cause of inactive layer and user can activate them)1 vote
Wacom Mapping Not Working As Intended With photoshop Libraries
Wacom Mapping doesn't recognize Ps Libraries as Ps. It treats it as its own program.
this is bad as I and others have dual monitor mapping for "all programs" and use "photoshop" with only one monitor mapping (for precision).
Work around is to set all mapping to only one monitor but that is subpar.
Please work together with Wacom to make a solution!
(wind 10, latest wacom driver)
i have been able to replicate the problem on many computers with different versions of ps and wacoms.1 vote
text frame white background
I have text frames in CC library with transparent backgrounds. When I place them into a document from the library the background becomes white. This is useless. It is not the way things should happen.1 vote
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