38 results found
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Sharing not working
Add 25 jpeg files to a new folder on website. All synced.
Share folder with client and no files present.
Share Link with client and files are in the folder and downloadable.
Basic stuff that really should work.
6 votes -
share for review image quality
Hello,
for the last week or so, the images of the documents I share in the "Share for review" function are too compressed, which affects the preview of the documents. I have received complaints from my clients about this. This is a very recent bug, because I never had problems of this kind.5 votes -
Share for review not working (InDesign)
The share for review feature doesn't work. My colleague can see the file in the "Shared with you" tab, but when they click it, it's a blank screen.
Disappointing.
4 votes -
Sharing creative cloud files is not working
Sharing of Creative Cloud files does not work anymore for some reason. When I create a link just like before the link leads always to completely blank page with all browsers (Chrome, Explore...). This worked just fine before, but not anymore for some reason.
4 votes -
Problem overwriting, deleting or moving files
Unable to delete, move or overwrite files. Adobe cloud always says that they can't find the file for deleting or moving but the file is still there in the directory.
4 votes -
I can't delete prototypes
I can't delete XD prototypes any more since you updated the website!!! Please fix this ASAP!!!!!!!!!!!!!!!!
4 votes -
Shadow Effects show up as Rectangles in Adobe Review
Last month the shadow effect still worked in Adobe Review. Now it shows those rectangles instead.
3 votes -
Commenting hard to follow
When I click on the feedback pin on a shared illustrator document it doesn't always take me to the corresponding comment in the comment feed. And vice-versa - if I click on a comment in the comment feed it doesn't always highlight the corresponding pin on the artboard.
Additionally if I open the comments window in Illustrator the text of the comment is cut off on the right side no matter how large I extend the window. Instead of the copy naturally flowing to the next line to adjust for window size it continues on one line making the end…
3 votes -
Share link and dartboards
I made a share link for a document that had a bunch of artboards, but when I opened the link it gave the area around the artboards a white background, which caused the borders of some of the graphics to be indiscernible. I think if the share link would respect artboard borders better by either adding a line around them or keeping the dark background that would look much better.
3 votes -
3 votes
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Whoops, your link failed to load. Might be a connection problem or you can always try again.
Share link in CC fails every time.
"Whoops, your link failed to load. Might be a connection problem or you can always try again."3 votes -
Review Comments not Populating within InDesign
We share our indesign files for review, the client reviews, I can see their comments online, but when I open the file inside of indesign, it says there are no comments yet. I've signed out of indesign, closed all adobe programs, restarted, updated, etc. And we are stuck transposing edits from an online PDF to indesign. Really clunky. It's one of the most important features for professionals and adobe can't seem to eliminate the bugs. Help!
2 votes -
need to view jpg in icon format in files
Unable to view images in icon format... every time needs to open each photo to see which creative. As a thumbnail to view to others while sharing.
2 votes -
Error 401 Message on Share Links
My client could previously view the share links, but randomly CC assets does not work. They get a Error 401 message saying they are not authorized to access the site. This happens on both regular sharing (generating a share link), and direct email invitation access.
Please figure out what is causing this bug as this inconsistent working and not working is very frustrating to our clients, myself and my team.
2 votes -
could not send invite
Receiving the following error on 2 of my Libraries when trying to send an invite
"We couldn't send your invite. Please try inviting fewer people."
Does not seem to matter how many users I am attempting to send, and it is isolated to just 2 of my libraries.
2 votes -
XD files cannot be downloaded
For an Workshop on Xd I distributed a link to a directory with assets.
https://shared-assets.adobe.com/link/9831f438-61cc-4505-4188-c438e52b4f24
The containing XD files were displayed as directories and could not be downloaded.2 votes -
Why would you do this to me Adobe? I shared an Indesign file with my client team and now their comments don't appear in my file.
I shared an Indesign file with my client team and when I open the Indesign file on my computer, their comments don't appear in my file. There is simply a 'share' button as if I have never shared it. In fact, I couldn't find the online shared file because as I found later after following the email link again, it is under the published tab, and I didn't know I had 'published', I thought I had 'shared'. In the Indesign file, I clicked again on the share button to see if I could find it - nope. I tried to…
1 vote -
Share for review blank artboard
I clicked 'Share' in illustrator to share three artboards with a client for review. In the Safari browser, the artwork on the third artboard is blank. I can only see the artwork on all three using the Google Chrome. browser. This has happened with other files as well.
1 vote -
Share for review in Illustrator - Comments and file title not matching with current file
Suppose I have 3 projects for which I have created a Share for review link. The client provides feedback on the oldest project. I update the oldest project in Illustrator, but when I open the "Comments" or "Share for review" panel, it shows the comments, file name and link of the most recent project for which I created a share for review link. If I then click "Update content", it puts the design of the oldest project on the link of the most recent project. This gets everything mixed up.
A solution that once worked is to change the file…
1 vote -
Artboards are displaying at different sizes
I have two artboards that are the exact same size (second is copied from the first using Alt+drag with Artboard Tool). The second artboard in the sharing link is about 20% smaller than the first. Also, on mobile, the first artboard is cut off by about 10% on the right.
1 vote
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