31 results found
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Sharing not working
Add 25 jpeg files to a new folder on website. All synced.
Share folder with client and no files present.
Share Link with client and files are in the folder and downloadable.
Basic stuff that really should work.
6 votes -
Share for review not working (InDesign)
The share for review feature doesn't work. My colleague can see the file in the "Shared with you" tab, but when they click it, it's a blank screen.
Disappointing.
4 votes -
Problem overwriting, deleting or moving files
Unable to delete, move or overwrite files. Adobe cloud always says that they can't find the file for deleting or moving but the file is still there in the directory.
4 votes -
I can't delete prototypes
I can't delete XD prototypes any more since you updated the website!!! Please fix this ASAP!!!!!!!!!!!!!!!!
4 votes -
3 votes
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Whoops, your link failed to load. Might be a connection problem or you can always try again.
Share link in CC fails every time.
"Whoops, your link failed to load. Might be a connection problem or you can always try again."3 votes -
Sharing creative cloud files is not working
Sharing of Creative Cloud files does not work anymore for some reason. When I create a link just like before the link leads always to completely blank page with all browsers (Chrome, Explore...). This worked just fine before, but not anymore for some reason.
3 votes -
Share link and dartboards
I made a share link for a document that had a bunch of artboards, but when I opened the link it gave the area around the artboards a white background, which caused the borders of some of the graphics to be indiscernible. I think if the share link would respect artboard borders better by either adding a line around them or keeping the dark background that would look much better.
2 votes -
need to view jpg in icon format in files
Unable to view images in icon format... every time needs to open each photo to see which creative. As a thumbnail to view to others while sharing.
2 votes -
Error 401 Message on Share Links
My client could previously view the share links, but randomly CC assets does not work. They get a Error 401 message saying they are not authorized to access the site. This happens on both regular sharing (generating a share link), and direct email invitation access.
Please figure out what is causing this bug as this inconsistent working and not working is very frustrating to our clients, myself and my team.
2 votes -
could not send invite
Receiving the following error on 2 of my Libraries when trying to send an invite
"We couldn't send your invite. Please try inviting fewer people."
Does not seem to matter how many users I am attempting to send, and it is isolated to just 2 of my libraries.
2 votes -
XD files cannot be downloaded
For an Workshop on Xd I distributed a link to a directory with assets.
https://shared-assets.adobe.com/link/9831f438-61cc-4505-4188-c438e52b4f24
The containing XD files were displayed as directories and could not be downloaded.2 votes -
Review Comments not Populating within InDesign
We share our indesign files for review, the client reviews, I can see their comments online, but when I open the file inside of indesign, it says there are no comments yet. I've signed out of indesign, closed all adobe programs, restarted, updated, etc. And we are stuck transposing edits from an online PDF to indesign. Really clunky. It's one of the most important features for professionals and adobe can't seem to eliminate the bugs. Help!
1 vote -
1 vote
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When a library is shared, the link does not show images/assets in browser
Our brand cc library does bot show the images/assets in browser. And we could not download it.
1 vote -
invite invalid
Have invited collaborators to view a few libraries. On my end, it says they were invited or "previously invited" when I re-enter their addresses.
When they receive the email and click "Start Collaborating" the Libraries still don't show up when they are active in an app or in the Creative Cloud site/app. They don't receive a notification in the CC site/app either. So in the end they still don't get access when the expected result is for them to receive access when inviting via share> entering their email address.
1 vote -
I have a lot of space, but when I create a sharing link, I am prompted that the link cannot be created because of insufficient space
I have a lot of space, but when I create a sharing link, I am prompted that the link cannot be created because of insufficient space
1 vote -
Renaming Adobe Libraries
I recently created an Adobe Library and shared it. We decided as a team that the Library's name should change. But now, people are seeing both names with the same assets inside. Others are just seeing the old name. Very confusing. Does this just need time to sync? More than 24 hours?
1 vote -
Adobe Cloud is too slow to be of any value
Reports 45 mins to download a 969MB file shared a RUSH video file composed by a colleague. That's pathetically slow.
1 vote -
Library Assets show Error 404 when sharing through a link.
The issue occurs on iPad, Mac, and regardless of the browser I use.
1 vote
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