123 results found
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CC Library freezes and not able to scroll
UPDATE: The issue is not that it freezes but that the visual display of scrolling is not happening. I can make a motion to scroll in the library and visually, nothing changes, but when I drag from the library, it is not the asset that I grabbed that is being pulled, it is the one that corresponds to the location where the scrolling action stopped.
When I open a document, Libraries freezes so I am unable to scroll through the list of assets. I have to quit Illustrator and reopen to fix the scrolling problem. Happens at least once per…87 votesThe issue is now fixed in Illustrator 25.4 that is available in the Creative cloud App for download.
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Unable to access libraries / Library panel does not load
The library panel is not loading on desktop apps.
56 votesAre you still having issues? If so, can you let us know what applications are giving you trouble?
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CC Libraries very buggy and freezing in Indesign
Constantly freezes and becomes unclickable. It also enlarges making it unusable. Can't access it in Indesign 2021. I have to constantly restart the program to get it to work. Even then, it doesn't always work.
47 votes -
42 votes
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library not loading
My library panel is constantly saying "Something went wrong initializing creative cloud libraries" and the window is blank, in all of my apps? I have tried restarting, logging out and back in. nothing seems to work. then it suddenly starts working again a few days later. It is very annoying and I use the library all the time for color pallets and other assets. How can I fix this?
35 votes -
No libraries show up in Photoshop Libraries, even though I have them in Creative Cloud.
I can't access my creative cloud libraries. I am signed in. Libraries panel shows only "View all libraries at a glance" graphic. My libraries can't be accessed.
26 votes -
can't select anything (colors, ...) from the CC Libraries panel in illustrator.
In illustrator I can't select colors from the CC Libraries panel. When selected an object I click on a color in the Libraries panel (i tried the eyedropper tool as well) but nothing happens. The color remains the same color.
I need to fill in the color values manually, but this is not productive since there are a lot of colors (and shades of these colors) I have to use. To avoid mistakes and collab with the team, we use cc libraries.
A few days ago everything worked well, but suddenly it stopped.
21 votes -
To use Creative Cloud libraries, please sign in to Creative Cloud
Whenever I need to access the CC Libraries for my logo in my Graphics class, it says "oops, page not available. To use Creative Cloud libraries, please sign into Creative Cloud." I'm clearly signed into Creative Cloud if I'm in InDesign (what I'm using) and it's very upsetting.
19 votes -
Libraries no longer creating thumbnails for new additions
Fix the thumbnails in the libraries. Old items have thumbnails but any new additions only show the CC link icon. I can no longer see things that I add.
Items show online but not on desktop programs.
17 votes -
Libraries not loading
CC libraries are failing to load within Indesign (Mac). The CC libraries panel suggests "To use Creative Cloud Libraries, sign in to Creative Cloud" despite the fact that I am signed in. My creative cloud account online also suggests similar "Oops, page not available. To use Creative Cloud libraries, sign in to Creative Cloud"
I have followed Adobe instructions to circumvent this issue, but none of these directions have worked: https://helpx.adobe.com/au/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products-backup.html#:~:text=Open%20the%20Creative%20Cloud%20desktop,you%20received%20the%20Libraries%20error.16 votes -
assets do not load from library
Using v 24.1.1 , assets are loaded and showing in the library panel, but clicking them does nothing. Going back to v 24.0 fixed the issue
15 votes -
CC Library keeps freezing constantly to the point where it is unusable.
CC Library panel is CONSTANTLY freezing up. Every single day, it never works. This has been going on for months. PLEASE fix it.
Frustrating to see all these posts about this same issue and not a single one of them has been addressed. This problem has been happening for WAY too long for Adobe to continue ignoring this.
14 votes -
Colors are not Color managed in CC libraries
I use Adobe Illustrator as an example.
Create an RGB color R 166, G 255, B 51 in an sRGB document and add the swatch to a CC Library.
Change your RGB color settings to Wide Gamut RGB and create a new document.
Use the swatch from the CC library, the result is a totally different color.
The color in the CC library does not have a profile attached, only the numbers are used and no conversion or warning takes place.14 votes -
CC libraries disappear
Library panel is empty when switching btw programmes?
13 votes -
illustrator 26.3.1 not connecting to libraries anymore
Libraries won't load on Illustrator 26.3.1 - works in InDesign, but not illustrator or photoshop.
11 votes -
Way Zoomed In
CC libraries in InDesign are super zoomed in within the panel. Meaning I open the panel, and all of the swatches are blown up to a huge size and the labels are pixelated because of how scaled up everything is.
11 votes -
CC Libraries isn't working properly
When I try to click on any library it doesn't open that library. Other times everything in the library panel is really tiny. I have seen it really large as well. It has been very glitchy for me.
11 votes -
Library Panel Non Responsive
From time to time the Library panel becomes unresponsive and I cannot click or select anything. Currently if I double click the library I want to open it opens the colour picker.
I can only get it working again by quitting Illustrator and reopening.
10 votes -
CC Libraries palette does not scroll
The library panel does not update when trying to scroll
8 votesThe issue is now fixed in Illustrator 25.4 that is available in the Creative cloud App for download.
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Something went wrong initializing Creative Cloud Libraries
Something went wrong initializing Creative Cloud libraries. I've had this issue for weeks, have shut down everything several times, updated everything several times, went through every item on https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html to troubleshoot. Nothing has worked. I need this resolved. I have a lot of art saved to my libraries for work and cannot access.
6 votes
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