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102 results found

  1. CC Library freezes and not able to scroll

    UPDATE: The issue is not that it freezes but that the visual display of scrolling is not happening. I can make a motion to scroll in the library and visually, nothing changes, but when I drag from the library, it is not the asset that I grabbed that is being pulled, it is the one that corresponds to the location where the scrolling action stopped.
    When I open a document, Libraries freezes so I am unable to scroll through the list of assets. I have to quit Illustrator and reopen to fix the scrolling problem. Happens at least once per…

    87 votes

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    58 comments  ·  03: Library Panel  ·  Admin →
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  2. Unable to access libraries / Library panel does not load

    The library panel is not loading on desktop apps.

    54 votes

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    18 comments  ·  03: Library Panel  ·  Admin →
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  3. CC Libraries very buggy and freezing in Indesign

    Constantly freezes and becomes unclickable. It also enlarges making it unusable. Can't access it in Indesign 2021. I have to constantly restart the program to get it to work. Even then, it doesn't always work.

    47 votes

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    5 comments  ·  03: Library Panel  ·  Admin →
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  4. No libraries show up in Photoshop Libraries, even though I have them in Creative Cloud.

    I can't access my creative cloud libraries. I am signed in. Libraries panel shows only "View all libraries at a glance" graphic. My libraries can't be accessed.

    24 votes

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    7 comments  ·  03: Library Panel  ·  Admin →
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  5. can't select anything (colors, ...) from the CC Libraries panel in illustrator.

    In illustrator I can't select colors from the CC Libraries panel. When selected an object I click on a color in the Libraries panel (i tried the eyedropper tool as well) but nothing happens. The color remains the same color.

    I need to fill in the color values manually, but this is not productive since there are a lot of colors (and shades of these colors) I have to use. To avoid mistakes and collab with the team, we use cc libraries.

    A few days ago everything worked well, but suddenly it stopped.

    21 votes

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    2 comments  ·  03: Library Panel  ·  Admin →
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  6. Libraries no longer creating thumbnails for new additions

    Fix the thumbnails in the libraries. Old items have thumbnails but any new additions only show the CC link icon. I can no longer see things that I add.

    Items show online but not on desktop programs.

    17 votes

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    6 comments  ·  03: Library Panel  ·  Admin →
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  7. To use Creative Cloud libraries, please sign in to Creative Cloud

    Whenever I need to access the CC Libraries for my logo in my Graphics class, it says "oops, page not available. To use Creative Cloud libraries, please sign into Creative Cloud." I'm clearly signed into Creative Cloud if I'm in InDesign (what I'm using) and it's very upsetting.

    14 votes

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    7 comments  ·  03: Library Panel  ·  Admin →
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  8. CC Library keeps freezing constantly to the point where it is unusable.

    CC Library panel is CONSTANTLY freezing up. Every single day, it never works. This has been going on for months. PLEASE fix it.

    Frustrating to see all these posts about this same issue and not a single one of them has been addressed. This problem has been happening for WAY too long for Adobe to continue ignoring this.

    14 votes

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    6 comments  ·  03: Library Panel  ·  Admin →
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  9. Colors are not Color managed in CC libraries

    I use Adobe Illustrator as an example.
    Create an RGB color R 166, G 255, B 51 in an sRGB document and add the swatch to a CC Library.
    Change your RGB color settings to Wide Gamut RGB and create a new document.
    Use the swatch from the CC library, the result is a totally different color.
    The color in the CC library does not have a profile attached, only the numbers are used and no conversion or warning takes place.

    13 votes

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    7 comments  ·  03: Library Panel  ·  Admin →
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  10. CC libraries disappear

    Library panel is empty when switching btw programmes?

    11 votes

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    1 comment  ·  03: Library Panel  ·  Admin →
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  11. Way Zoomed In

    CC libraries in InDesign are super zoomed in within the panel. Meaning I open the panel, and all of the swatches are blown up to a huge size and the labels are pixelated because of how scaled up everything is.

    11 votes

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    2 comments  ·  03: Library Panel  ·  Admin →
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  12. CC Libraries isn't working properly

    When I try to click on any library it doesn't open that library. Other times everything in the library panel is really tiny. I have seen it really large as well. It has been very glitchy for me.

    11 votes

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    5 comments  ·  03: Library Panel  ·  Admin →
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  13. library doesn't load assets it is blank

    10 votes

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    4 comments  ·  03: Library Panel  ·  Admin →
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  14. illustrator 26.3.1 not connecting to libraries anymore

    Libraries won't load on Illustrator 26.3.1 - works in InDesign, but not illustrator or photoshop.

    10 votes

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    0 comments  ·  03: Library Panel  ·  Admin →
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  15. Library Panel Non Responsive

    From time to time the Library panel becomes unresponsive and I cannot click or select anything. Currently if I double click the library I want to open it opens the colour picker.

    I can only get it working again by quitting Illustrator and reopening.

    10 votes

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    5 comments  ·  03: Library Panel  ·  Admin →
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  16. library not loading

    My library panel is constantly saying "Something went wrong initializing creative cloud libraries" and the window is blank, in all of my apps? I have tried restarting, logging out and back in. nothing seems to work. then it suddenly starts working again a few days later. It is very annoying and I use the library all the time for color pallets and other assets. How can I fix this?

    8 votes

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    3 comments  ·  03: Library Panel  ·  Admin →
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  17. CC Libraries palette does not scroll

    The library panel does not update when trying to scroll

    8 votes

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    2 comments  ·  03: Library Panel  ·  Admin →
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  18. UI glitches with CC Libraries panel in InDesign

    Bug # 1: When dragging panel from a regular display to a Retina (high DPI) display, the UI elements become tiny. See screenshot.

    Bug # 2: Panel locks up (using latest version of InDesign, released yesterday). Cannot scroll it, click it, select any items, or click any buttons. Happens on both displays.

    6 votes

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    5 comments  ·  03: Library Panel  ·  Admin →
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  19. CC Libraries Deleted Assets

    Brand colors, logos, and more have gone missing or are deleted from my CC Libraries. I have logged out to see if it was a syncing problem, but they are still not there a week later. I have unfollowed and followed the library again to see if that was the issue, but again nothing. CC Libraries has been buggy with syncing and missing libraries. I have had to ask the creator to send me a new link to "reset" it, but even then it's not always successful. It's frustrating especially if files are linked and the links are now broken.…

    5 votes

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    2 comments  ·  03: Library Panel  ·  Admin →
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  20. UI is non responsive and/or Zoomed in | Upvote - Please fix!

    The CC library Panel is either super zoomed in, or super zoomed out. Across AI, ID, PS, PR and An.

    I use libraries all day every day and have built multiple brand libraries which are shared across my team and trying to use CC libraries is making me sad.

    Happens after working on a file. it never just opens up and is that way. the program opens up and is fine, but then after clicking around and doing things..it happens.

    i will spend an entire day trouble shooting this with you.
    Call me, fax me, send smoke signals (use premier…

    5 votes

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    5 comments  ·  03: Library Panel  ·  Admin →
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