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  1. CC Library freezes and not able to scroll

    UPDATE: The issue is not that it freezes but that the visual display of scrolling is not happening. I can make a motion to scroll in the library and visually, nothing changes, but when I drag from the library, it is not the asset that I grabbed that is being pulled, it is the one that corresponds to the location where the scrolling action stopped.
    When I open a document, Libraries freezes so I am unable to scroll through the list of assets. I have to quit Illustrator and reopen to fix the scrolling problem. Happens at least once per…

    78 votes

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    48 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  2. CC Libraries very buggy and freezing in Indesign

    Constantly freezes and becomes unclickable. It also enlarges making it unusable. Can't access it in Indesign 2021. I have to constantly restart the program to get it to work. Even then, it doesn't always work.

    34 votes

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    3 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  3. CC Libraries not initializing

    Libraries won't load in desktop apps.

    32 votes

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    8 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  4. can't select anything (colors, ...) from the CC Libraries panel in illustrator.

    In illustrator I can't select colors from the CC Libraries panel. When selected an object I click on a color in the Libraries panel (i tried the eyedropper tool as well) but nothing happens. The color remains the same color.

    I need to fill in the color values manually, but this is not productive since there are a lot of colors (and shades of these colors) I have to use. To avoid mistakes and collab with the team, we use cc libraries.

    A few days ago everything worked well, but suddenly it stopped.

    20 votes

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    2 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sync not working

    PC Win 10. Sync Version v2.4.6.82. 1.5GB of 100GB used.
    Syncing works for a while, then some days not sync anything. Makes it difficult to collaborate. I am waiting for another designers files to sync to my PC. I created the folder initially and invited them to 'Edit'. They can see all my updates, but I can't get theirs.

    • Turned off syncing in Preferences.
    • Closed Creative Cloud App.
    • Opened Task Manager and 'End Process' for all CC Background processes, eg 'Creative Cloud (32 Bit)', 'Core Sync (32 Bit)', etc (about 6 of them).
    • Re-opened Creative Cloud App.
    • Turned on syncing…
    18 votes

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    3 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
    UNDER REVIEW  ·  Emily Dinger responded

    Hi there! Thank you for reporting this issue. It is currently under review. Thanks for your patience!

  6. Colors are not Color managed in CC libraries

    I use Adobe Illustrator as an example.
    Create an RGB color R 166, G 255, B 51 in an sRGB document and add the swatch to a CC Library.
    Change your RGB color settings to Wide Gamut RGB and create a new document.
    Use the swatch from the CC library, the result is a totally different color.
    The color in the CC library does not have a profile attached, only the numbers are used and no conversion or warning takes place.

    12 votes

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    7 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  7. Way Zoomed In

    CC libraries in InDesign are super zoomed in within the panel. Meaning I open the panel, and all of the swatches are blown up to a huge size and the labels are pixelated because of how scaled up everything is.

    11 votes

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    2 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  8. CC says my storage is full but i can't see anything there

    There's nothing in my cc storage but cc says it is one hundred per cent full, so what do i do????????

    10 votes

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    16 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  9. 10 votes

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    8 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sync working on web but not in desktop

    I have a single XD file that I'm working on and I keep having this problem very frequently where I don't get the new version of the file even if the Creative Cloud "popup" says it's synced (it's not). This happens when working on two machines one a Windows 10 and the other a Mac Mini (Mac OS 10.12). The problem is solved by modifying the old version stored locally, then the actual file appears! Honestly, this is extremely annoying

    9 votes

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    3 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  11. CC Library keeps freezing constantly to the point where it is unusable.

    CC Library panel is CONSTANTLY freezing up. Every single day, it never works. This has been going on for months. PLEASE fix it.

    Frustrating to see all these posts about this same issue and not a single one of them has been addressed. This problem has been happening for WAY too long for Adobe to continue ignoring this.

    8 votes

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    1 comment  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  12. CC Libraries need 1 or more Admin users not a single, fixed-person, Owner.

    CC Libraries desperately need an Admin role - rather than the severely flawed 'Owner'.

    Admin
    Editor
    User

    What happens when the current Owner leaves a company?

    I hear people saying you have to duplicate the library so you can use it. (Not a very good idea when the point of Libraries is to keep things consistent).

    Please get rid of Owner role and replace with a new Admin user role that can multiple assignees and/or be easily transferred.

    8 votes

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    0 comments  ·  06: Collaborations  ·  Flag idea as inappropriate…  ·  Admin →
  13. CC Libraries palette does not scroll

    The library panel does not update when trying to scroll

    8 votes

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    1 comment  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →

    We have posted Ai 25.3 build with the fix, it’s been available in Beta section. Please, install it to be unblocked. Animate 21.0.4 build 39603 is available under regular application section in CCD.
    The fix in InDesign is coming soon, will post here once it’s available on Production.

    Thank you,
    Mariia

  14. CC libraries panel freezing in all applications, mostly Ai

    CC libraries panel freezing in all applications, mostly Ai, must restart constantly then libraries panel freezes again shortly after each restart. Experiencing for a couple weeks now and seems to be getting worse. Incredibly frustrating, slows down and prevents work.

    7 votes

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    2 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  15. 7 votes

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    UNDER REVIEW  ·  7 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. UI glitches with CC Libraries panel in InDesign

    Bug # 1: When dragging panel from a regular display to a Retina (high DPI) display, the UI elements become tiny. See screenshot.

    Bug # 2: Panel locks up (using latest version of InDesign, released yesterday). Cannot scroll it, click it, select any items, or click any buttons. Happens on both displays.

    6 votes

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    3 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  17. Sharing not working

    Add 25 jpeg files to a new folder on website. All synced.

    Share folder with client and no files present.

    Share Link with client and files are in the folder and downloadable.

    Basic stuff that really should work.

    6 votes

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    3 comments  ·  05: Sharing  ·  Flag idea as inappropriate…  ·  Admin →
  18. XD files usually not sync via CC desktop app.

    XD files only sync when I save them as a new file. Niether XD files can not be downloaded from the cloud web platform, however I see there the relevant, latest state.

    6 votes

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    NEEDS MORE FEEDBACK  ·  1 comment  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  19. Library Panel Non Responsive

    From time to time the Library panel becomes unresponsive and I cannot click or select anything. Currently if I double click the library I want to open it opens the colour picker.

    I can only get it working again by quitting Illustrator and reopening.

    5 votes

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    1 comment  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  20. CC Library Colors automatically apply black stroke to shapes

    My team uses CC Library for sharing brand assets and the latest update automatically applies a black stroke when selecting brand colors. It's killing our efficiency.

    5 votes

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    1 comment  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
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