31 results found
Review Comments not Populating within InDesign
We share our indesign files for review, the client reviews, I can see their comments online, but when I open the file inside of indesign, it says there are no comments yet. I've signed out of indesign, closed all adobe programs, restarted, updated, etc. And we are stuck transposing edits from an online PDF to indesign. Really clunky. It's one of the most important features for professionals and adobe can't seem to eliminate the bugs. Help!1 vote
Share link and dartboards
I made a share link for a document that had a bunch of artboards, but when I opened the link it gave the area around the artboards a white background, which caused the borders of some of the graphics to be indiscernible. I think if the share link would respect artboard borders better by either adding a line around them or keeping the dark background that would look much better.2 votes
need to view jpg in icon format in files
Unable to view images in icon format... every time needs to open each photo to see which creative. As a thumbnail to view to others while sharing.2 votes
Links for the sharing files that Im receiving through my slack, in many cases it is down and I cannot open the file.1 vote
When a library is shared, the link does not show images/assets in browser
Our brand cc library does bot show the images/assets in browser. And we could not download it.1 vote
Share for review not working (InDesign)
The share for review feature doesn't work. My colleague can see the file in the "Shared with you" tab, but when they click it, it's a blank screen.
Have invited collaborators to view a few libraries. On my end, it says they were invited or "previously invited" when I re-enter their addresses.
When they receive the email and click "Start Collaborating" the Libraries still don't show up when they are active in an app or in the Creative Cloud site/app. They don't receive a notification in the CC site/app either. So in the end they still don't get access when the expected result is for them to receive access when inviting via share> entering their email address.1 vote
I have a lot of space, but when I create a sharing link, I am prompted that the link cannot be created because of insufficient space
I have a lot of space, but when I create a sharing link, I am prompted that the link cannot be created because of insufficient space1 vote
Renaming Adobe Libraries
I recently created an Adobe Library and shared it. We decided as a team that the Library's name should change. But now, people are seeing both names with the same assets inside. Others are just seeing the old name. Very confusing. Does this just need time to sync? More than 24 hours?1 vote
Adobe Cloud is too slow to be of any value
Reports 45 mins to download a 969MB file shared a RUSH video file composed by a colleague. That's pathetically slow.1 vote
Error 401 Message on Share Links
My client could previously view the share links, but randomly CC assets does not work. They get a Error 401 message saying they are not authorized to access the site. This happens on both regular sharing (generating a share link), and direct email invitation access.
Please figure out what is causing this bug as this inconsistent working and not working is very frustrating to our clients, myself and my team.2 votes
Library Assets show Error 404 when sharing through a link.
The issue occurs on iPad, Mac, and regardless of the browser I use.1 vote
Documents Link are not working
My Cloud Publish Documents Links are not working
The shared XD prototypes stopped working in Chrome
The shared XD prototypes stopped working in Chrome + strange flicker
It works fine in Firefox1 vote
Adobe XD shared files not appearing in 'Shared with you' since update.
When you go to the adobe assets shared page, it used to show the files that were shared with you, either review or development. You could click on the file name and add comments. Now, nothing is showing there except the actual file to download.
How do we add comments if we cannot access the file from here? https://assets.adobe.com/shared1 vote
could not send invite
Receiving the following error on 2 of my Libraries when trying to send an invite
"We couldn't send your invite. Please try inviting fewer people."
Does not seem to matter how many users I am attempting to send, and it is isolated to just 2 of my libraries.2 votes
failure of downloading files from the library synced files from adobe draw on ipad. There is no possibility to download pdf for further work3 votes
Whoops, your link failed to load. Might be a connection problem or you can always try again.
Share link in CC fails every time.
"Whoops, your link failed to load. Might be a connection problem or you can always try again."3 votes
Issue with updating development link
Had 16 artboards in my file initially, which was viewable on the development link. I marked a couple of assets for development later and updated the link. Now the new updated link shows only 2 artboards.1 vote
XD files cannot be downloaded
For an Workshop on Xd I distributed a link to a directory with assets.
The containing XD files were displayed as directories and could not be downloaded.2 votes
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