In illustrator I can't select colors from the CC Libraries panel. When selected an object I click on a color in the Libraries panel (i tried the eyedropper tool as well) but nothing happens. The color remains the same color.
I need to fill in the color values manually, but this is not productive since there are a lot of colors (and shades of these colors) I have to use. To avoid mistakes and collab with the team, we use cc libraries.
A few days ago everything worked well, but suddenly it stopped.1 vote
Reports 45 mins to download a 969MB file shared a RUSH video file composed by a colleague. That's pathetically slow.1 vote
This is a bug that has annoyed me to no end. I'll have Photoshop or Premiere open for a certain period of time and CC will randomly sign me out for no reason. Might I ask why? Does it always do this when you leave it open for too long? Is Creative Cloud scared that I'm gonna abandon it or something? I shouldn't have to check every 5 minutes to see weather or not Photoshop is gonna randomly close. Please address this issue so that I can do my editing in peace.1 vote
Sometimes the file I'm using stop sycing. It saves, generate a new version but when a close the file it always return that some modifications were done locally and not sync.
The screen suggest me to save a copy but if I save a copy the version is erased.
If I cancel to save manually, the * symbol hides but on close the alert returns.1 vote
My client could previously view the share links, but randomly CC assets does not work. They get a Error 401 message saying they are not authorized to access the site. This happens on both regular sharing (generating a share link), and direct email invitation access.
Please figure out what is causing this bug as this inconsistent working and not working is very frustrating to our clients, myself and my team.1 vote
1. Create an ISO-adaptive preset that includes (has a checkbox for) Lens Profile Corrections.
2. Make it the default for a camera model.
3. Import a raw photo from this camera.
"Enable Profile Corrections" is selected on import.
"Enable Profile Corrections" is not selected on import. Instead, "Remove Chromatic Aberrations" is selected - which isn't included in the preset.1 vote
When viewing Illustrator files in the Creative Cloud viewer - some of the characters of our font (custom font) are not rendering. Instead, it is replaced by a 'No Glyph' warning sign. All characters type out correctly and print out of Illustrator, so there is no issue withthe font itself. I've attached a screenshot of the issue - the title should say 'Squishy Van'. Have seen the same issue on a number of files that are viewed through the CC website. Please let me knwo any other info you'll need to help sort this issue.1 vote
Creative Cloud App Stuck.
Please many times the app have crashed on various computers of different OS.
Take a look at image attached. In this case I can't open to install Illustrator.
Thanks a lot!
is not loading. Spinning wheel, nothing loading. Affecting other logged on users as well. Seems like your cloud hosting/service/whatever is down.1 vote
Trying to delete old (3 year+) Photoshop Sketch documents from my 'mobile creations' tab returns an error 'could not delete item'. I have dozens of these files that I can't open or delete in my mobile creations tab.1 vote
problem with xd file sync Files keep disappearing from Creative Cloud. It randomly deletes files and folders for no reason.
Files keep disappearing from Creative Cloud. It randomly deletes files and folders for no reason.3 votes
Have disabled marketing notifications in the CC desktop app but still see regular red dot icon in Mac menu bar. On opening CC, it goes away.
I'd like to be able to have CC run in the background and alert me to new app updates, but the number of false alarms means I've had to switch to manual.
Please sort it?2 votes
The issue occurs on iPad, Mac, and regardless of the browser I use.1 vote
My Cloud Publish Documents Links are not working
When you save objects in the CC Library, the quality of the thumbnails is not good and some parts of the item are even missing from the thumbnail.
Is there a way to increase the quality of the thumbnails to make the thumbnail look exactly the same as the item saved in the library with all details?
The same problem occurs when you import an object from the CC library into Indesign, since Indesign displays the thumbnail of the item.1 vote
The shared XD prototypes stopped working in Chrome + strange flicker
It works fine in Firefox1 vote
Somewhere during upload or download, CC is changing the profile. Doesn't occur with psd files. Shouldn't occur at all. I can't use cc for sharing work as long as this continues.1 vote
I uploaded five files the same day and in the same mp4 format exported from premiere with the same settings and to the same folder. Still three of them are now in octet format and two are mp4 videophiles. This makes no sense. It's a big problem since we are sending work copies and masters to our clients via CC. We can't have them downloading the files and changing extention. This would make us look like amateurs.
Since CC can't identify the video files automatically there should be a way to do it manually.1 vote
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