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  1. CC Library freezes and not able to scroll

    UPDATE: The issue is not that it freezes but that the visual display of scrolling is not happening. I can make a motion to scroll in the library and visually, nothing changes, but when I drag from the library, it is not the asset that I grabbed that is being pulled, it is the one that corresponds to the location where the scrolling action stopped.
    When I open a document, Libraries freezes so I am unable to scroll through the list of assets. I have to quit Illustrator and reopen to fix the scrolling problem. Happens at least once per…

    78 votes

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    48 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  2. CC libraries panel freezing in all applications, mostly Ai

    CC libraries panel freezing in all applications, mostly Ai, must restart constantly then libraries panel freezes again shortly after each restart. Experiencing for a couple weeks now and seems to be getting worse. Incredibly frustrating, slows down and prevents work.

    7 votes

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    2 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  3. CC Libraries very buggy and freezing in Indesign

    Constantly freezes and becomes unclickable. It also enlarges making it unusable. Can't access it in Indesign 2021. I have to constantly restart the program to get it to work. Even then, it doesn't always work.

    34 votes

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    3 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  4. CC Libraries not initializing

    Libraries won't load in desktop apps.

    32 votes

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    8 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  5. CC Library keeps freezing constantly to the point where it is unusable.

    CC Library panel is CONSTANTLY freezing up. Every single day, it never works. This has been going on for months. PLEASE fix it.

    Frustrating to see all these posts about this same issue and not a single one of them has been addressed. This problem has been happening for WAY too long for Adobe to continue ignoring this.

    8 votes

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    1 comment  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  6. CC Libraries Not Responsive in Illustrator

    Experiencing issues with Libraries panel. Once I like on an asset, it freezes and I have to restart Illustrator everytime I want to use the Library. Then it becomes unresponsive again.

    2 votes

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    1 comment  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  7. UI is non responsive and/or Zoomed in

    The CC library Panel is either super zoomed in, or super zoomed out. Across AI, ID, PS, PR and An.

    I use libraries all day every day and have built multiple brand libraries which are shared across my team and trying to use CC libraries is making me sad.

    Happens after working on a file. it never just opens up and is that way. the program opens up and is fine, but then after clicking around and doing things..it happens.

    i will spend an entire day trouble shooting this with you.
    Call me, fax me, send smoke signals (use premier…

    4 votes

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    2 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  8. Way Zoomed In

    CC libraries in InDesign are super zoomed in within the panel. Meaning I open the panel, and all of the swatches are blown up to a huge size and the labels are pixelated because of how scaled up everything is.

    11 votes

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    2 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  9. CC Libraries Panel Sync issue with Spark Post Template

    In Spark.adobe.com there is new Spark Post Templates that can be stored in CC Libraries.
    But when I'm adding a Template in a CCLib, I have Creative Cloud Desktop sync issue.
    From Spark.adobe.com, removing this Post Template automatically fix the issue.

    2 votes

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    FIXED  ·  2 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  10. can't select anything (colors, ...) from the CC Libraries panel in illustrator.

    In illustrator I can't select colors from the CC Libraries panel. When selected an object I click on a color in the Libraries panel (i tried the eyedropper tool as well) but nothing happens. The color remains the same color.

    I need to fill in the color values manually, but this is not productive since there are a lot of colors (and shades of these colors) I have to use. To avoid mistakes and collab with the team, we use cc libraries.

    A few days ago everything worked well, but suddenly it stopped.

    20 votes

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    2 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  11. CC has been frozen

    I am unable to click on any of my libraries. It is completely stuck on one library that I cant even scroll down or click on items.

    3 votes

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    1 comment  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  12. Double Click No Longer Opens Library Items

    I used to be able to open graphics in the library by double-clicking the items. Now a double click just shows the details. I have to right click and select EDIT from the menu. This is annoying. Please restore prior behavior.

    3 votes

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    2 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  13. import / export .cclib files

    The "import" functionality of libraries has been broken or removed. I used to be able to drag in .cclib files into the library panel and it would import the enitire library file....or there was an "import" option in the library hamburger menu. The drag and drop does not work anymore and the import option has vanished. I can still export, but there doesnt seem to be a way to import. I need this functionality for the tool to work with my company.

    2 votes

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    4 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  14. Can't delete old files in 'mobile creations'

    Unable to delete old sketch files from website files

    1 vote

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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. Library Panel Non Responsive

    From time to time the Library panel becomes unresponsive and I cannot click or select anything. Currently if I double click the library I want to open it opens the colour picker.

    I can only get it working again by quitting Illustrator and reopening.

    5 votes

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    1 comment  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  16. no transparency in libraries thumbnails

    After a horrible experience this morning trying to find a fix for the "Something went wrong initializing Creative Cloud Libraries" issue and finally reconnecting... I now notice that all my CC Libraries panel settings have been reset, AND the thumbnails no longer support transparency. This is particularly concerning when assets have a white color fill because the thumbnail just appears as a blank white box, instead of showing the graphic over a mid-gray background. Please bring back transparency in the CC Libraries panel thumbnails!

    2 votes

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    1 comment  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  17. CC Library not available

    I am signed in the CC cloud (but it says I am not) but the library panel My Library is not available to me.

    1 vote

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    0 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  18. XD: No Local Storage Is Terrible For Users

    XD: No Local Storage Is Terrible For Users

    1 vote

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    2 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  19. Creative Cloud Assets Unable to Load

    When I log into Adobe CC assets, it gives me an error that something went wrong and none of my previously loaded files of assets show up (see attached screenshot). I was able to create a new folder, but there is no option to upload files to it. I have been unable to view my image files or upload to any files for the past few days. I use this sharing feature for my photography customers and I don't know how to get around the error.

    1 vote

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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. Creative Cloud Assets Unable to Load

    When I log into Adobe CC assets, it gives me an error that something went wrong and none of my previously loaded files of assets show up (see attached screenshot). I was able to create a new folder, but there is no option to upload files to it. I have been unable to view my image files or upload to any files for the past few days. I use this sharing feature for my photography customers and I don't know how to get around the error.

    1 vote

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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
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