36 results found
Now showing Live Preview in Mobile XD
I am not able to see my design in live preview on mobile. in the mobile cloud, the document is showing. please it's my humble suggests the better possibility1 vote
Distribute Centre Tool Not working in Illustrator
Lately, the Distribute Centre tools aren't working, it seems to default to the Vertical align tool1 vote
Creative Cloud keeps logging me out.
This is a bug that has annoyed me to no end. I'll have Photoshop or Premiere open for a certain period of time and CC will randomly sign me out for no reason. Might I ask why? Does it always do this when you leave it open for too long? Is Creative Cloud scared that I'm gonna abandon it or something? I shouldn't have to check every 5 minutes to see weather or not Photoshop is gonna randomly close. Please address this issue so that I can do my editing in peace.1 vote
Creative Cloud App Stuck
Creative Cloud App Stuck.
Please many times the app have crashed on various computers of different OS.
Take a look at image attached. In this case I can't open to install Illustrator.
Thanks a lot!
Bug: Lens profile corrections isn't applied in preset
1. Create an ISO-adaptive preset that includes (has a checkbox for) Lens Profile Corrections.
2. Make it the default for a camera model.
3. Import a raw photo from this camera.
"Enable Profile Corrections" is selected on import.
"Enable Profile Corrections" is not selected on import. Instead, "Remove Chromatic Aberrations" is selected - which isn't included in the preset.1 vote
Red dot 'false alarms'
Have disabled marketing notifications in the CC desktop app but still see regular red dot icon in Mac menu bar. On opening CC, it goes away.
I'd like to be able to have CC run in the background and alert me to new app updates, but the number of false alarms means I've had to switch to manual.
Please sort it?2 votes
Can't delete old files in 'mobile creations' tabs.
Trying to delete old (3 year+) Photoshop Sketch documents from my 'mobile creations' tab returns an error 'could not delete item'. I have dozens of these files that I can't open or delete in my mobile creations tab.1 vote
Recently Deleted is my PC's Recycle Bin??
I am trying to find a file that I think I deleted out of my Creative Cloud folder. I logged into my account through the browser, went to Your Work > Deleted Items, and started to search for the file. Imagine my surprise to find a significant number of files that have NEVER been in my CC folder. Why does Deleted Items now mirror my computer's actual recycle bin? There is NO reason why the two should EVER sync. Who came up with this??1 vote
Can't upgrade CC Storage
Two parts: one, why isn't there an actual contact for help instead of this feedback option? And second, why does my current, long term Adobe account give me this message every time I try to upgrade the amount of storage: "Purchase Unavailable
This product isn't available for purchase in your country or region (Singapore)."1 vote
Deleted Files can not be restored or permanently deleted from deleted files section of CC
I cannot restore files or permanently delete files from the deleted folder on CC. This means I continue to lose space from my allotment and cannot free up space by permanently deleting deleted files.1 vote
I have just updated my Lightroom. Given that I am paying for the software I am disappointed to be given the message that my 'storage is full' when trying to export to my desktop.
Even when I open the cloud storage I have no files in there, but I am still told that the storage is full. Should I cancel my subscription?4 votes
Synchronisation a tournée toute la nuit et ne s'arrête pas
J'ai mis mes dossier dans le cloud, il a tourné toute la nuit et pourtant ce mati il dit que le nombre de fichier transféré est identique à celui que j'ai mis, mais ça continu de dire encore 1 seconde! Que faire ?2 votes
Mistake in french version
Hi, when you're on an Xd Project from the quickview in Cloud, Up right, "déconnexion" is misspelled.1 vote
Why could not I use my Adobe Creative Cloud Collection?
Why could not I use my Adobe Creative Cloud Collection? All of them. I even had to upgrade them. Even when I tried, it could not be downloaded. Does it have to do with the payment problems, etc.,? Or could it be possible for other issues regarding to it?3 votes
My Libraries have disappeared
In opening Adobe this morning and going through the new profile switcher details. No matter the profile I end up on my CC libraries have all disappeared.
I have re logged in and still same result - no Library files just a prompt to 'explore libraries' or create a new one.
This is not cool. I have deadlines and no files....0 votes
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