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31 results found

  1. The mp4 format is one of the most common video formats. Premiere Pro 2023 should be able to handle these files without any other codecs or jumping through hoops. With this limitation, it make Premiere Pro almost worthless.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  2. 1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  3. InDesign: Assets do not detect inactive layers by name while drag them to layout - and make a copy of them. :( . Kills every half automated workflow in complex layouts.

    Better would be: same behavour like copy and paste (InDesign send warning in cause of inactive layer and user can activate them)

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  4. I am continuously getting an error which says 'Sorry, your libraries didn't sync'
    When I look on my desktop computer (where I built a current library in use) I can see and use everything fine, but from my laptop I get a bunch of jumbled code and the links are missing. Added note, I see the error on both ends... the desktop and laptop.

    3 votes

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    1 comment  ·  09: Other  ·  Admin →
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  5. Illustrator is automatically changing the colour hex's on CMYK documents. This is from when the document is created from scratch. I've checked the color settings, there are no imported images affecting it. When I click off of the colour selected it automatically changes without me requesting it to.

    Looks to be a bug? I've restarted the program to no avail and I've attached a video to show the issue I'm experiencing in real time.

    2 votes

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    0 comments  ·  09: Other  ·  Admin →
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  6. Wacom Mapping doesn't recognize Ps Libraries as Ps. It treats it as its own program.
    this is bad as I and others have dual monitor mapping for "all programs" and use "photoshop" with only one monitor mapping (for precision).
    Work around is to set all mapping to only one monitor but that is subpar.

    Please work together with Wacom to make a solution!

    (wind 10, latest wacom driver)
    i have been able to replicate the problem on many computers with different versions of ps and wacoms.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  7. Cannot premanently delete files in trash. Have filled permanently 4,6 GB from adobe disk. There is no empty trash button so I need to check all files I need to delete and hit "permanently delete" button. After I click site crashes. Cannot delete those ***** files. Can you help?

    2 votes

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    1 comment  ·  09: Other  ·  Admin →
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  8. I have text frames in CC library with transparent backgrounds. When I place them into a document from the library the background becomes white. This is useless. It is not the way things should happen.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  9. I.e. i've got a butt load of crap in my deleted folder, but it's hard to delete.

    if i try it says some assets couldn't be deleted (but what it really means is no files got deleted) :(

    so, despite my cc folders totalling 50GB, I'm stuck on 99 due to CC bloat that just wont flush

    besides that, how about making the files orderable by size? right now it's an absolute shit show as you can only arrange by date modified, which sucks if you have thousands of files

    3 votes

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    2 comments  ·  09: Other  ·  Admin →
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  10. I use InDesign for about 4 to 5 minutes before it crashes and freezes my entire MacBook and I have to restart it.
    I needed this sorted ASAP please!!!

    2 votes

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    1 comment  ·  09: Other  ·  Admin →
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  11. Pen tool is not working properly. Found a workaround on another forum that works for now. Pen tool only works properly when there is a 'Work Path' - please fix!

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  12. DIscover email "Free bright balloon messages.
    Download all 18 .PSD files or just the ones that speak to you."
    They appear but don't download.

    https://assets.adobe.com/public/211ce79c-3f20-46ec-5559-429875141c06/2124f687-4477-474d-93ef-b82639b10957

    1 vote

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    TRY THIS  ·  1 comment  ·  09: Other  ·  Admin →
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  13. I have been trying to get my LightRoom to allow me to upload photos. So far it refuses to let me do so. I have tried uninstalling and reinstalling still nothing. I have tried it on both my PC and Mac neither works. When I use the hotkey to try and add them in it does not work.
    This is the one that is currently running on the creative cloud. I'm not sure what is going on with it, but it is impossible to use if you can't add photos.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  14. it's SO ANNOYING - I save my workspace settings EVERY TIME I use AI and it NEVER saves. It takes 10 minutes to get it back to where I want it. Makes me not want to use the app.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  15. We recently started using Blackmagic Design (BMD) cards for capturing old film and video material. We use the Intensity Pro 4K and Intensity Shuttle.

    The old material (firewire solutions) no longer works and had to be replaced. Premiere could work (until version 12 - 2018) with firewire solutions.

    If all prescribed settings are set for, the card will not work. "Capture device offline" is the message.
    At the same time, a source can be displayed on the same PC's in other software, such as Media Express (BMD software), GrassValley Edius 9 and OBS.

    Several times via chat the helpdesk consulted,…

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  16. Hi,
    I am not able to see my design in live preview on mobile. in the mobile cloud, the document is showing. please it's my humble suggests the better possibility

    1 vote

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  17. 1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  18. This is a bug that has annoyed me to no end. I'll have Photoshop or Premiere open for a certain period of time and CC will randomly sign me out for no reason. Might I ask why? Does it always do this when you leave it open for too long? Is Creative Cloud scared that I'm gonna abandon it or something? I shouldn't have to check every 5 minutes to see weather or not Photoshop is gonna randomly close. Please address this issue so that I can do my editing in peace.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  19. Creative Cloud App Stuck.
    Please many times the app have crashed on various computers of different OS.
    Take a look at image attached. In this case I can't open to install Illustrator.

    Thanks a lot!
    Nicolas

    1 vote

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    1 comment  ·  09: Other  ·  Admin →
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  20. Repro:
    1. Create an ISO-adaptive preset that includes (has a checkbox for) Lens Profile Corrections.
    2. Make it the default for a camera model.
    3. Import a raw photo from this camera.

    Expected:
    "Enable Profile Corrections" is selected on import.

    Actual:
    "Enable Profile Corrections" is not selected on import. Instead, "Remove Chromatic Aberrations" is selected - which isn't included in the preset.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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