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37 results found

  1. I wrote description of about 1200 characters. Cannot save. Why not? Special characters?

    1 vote

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    1 comment  ·  09: Other  ·  Admin →
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  2. This start-up .exe file item has been added to my login items without permission or explanation. The developer is unrecognised by the MacOS system.

    I found it in the Creative Cloud Content Manager App in Applications > Utilities > Creative Cloud Experience > CCXProcess > Creative Cloud Content Manager > Content > MacOS.

    I have no idea if this is a legitimate piece of Adobe software or a trojan horse.

    As a freelancer, I depend entirely on my Mac to make a living. Any compromise of my system or machine would be very problematic and stressful.

    I pay £51.98 a…

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  3. On Creative Cloud online, the file display is wrong!! Thumbnails are often duplicated and incorrect. In the images that I attach, opening the FbDSC8178 file, it's actually another image. In the previews you can see that that file is the same as the FbDSC8175 file but in reality it is another image. This happens in a lot of folders

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  4. Após atualizar o photoshop para a última versão régua ficou invisível, o o comando de preencher automático está deletando parte da imagem ao invés de corrigir.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  5. We need a "Empty trash" button on the Deleted folder. Just had a long session with Adobe Chat team member who politely suggested I hold the shift button to select multiple files to delete. I told him I had literally thousands of files in that folder. I couldn't even tell how many there were, I just had to try to delete 300 or so at a time, after 4 hours I have removed over 20GB. I'm still going ... apparently he has lodged an issue with support. Somehow I don't think they care reading the other comments here. I didn't…

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  6. I cannot fully disable all Adobe background apps. A quick Google search reveals many others with the same issue. Please resolve! I don't want all these apps running in the background all the time!

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  7. The mp4 format is one of the most common video formats. Premiere Pro 2023 should be able to handle these files without any other codecs or jumping through hoops. With this limitation, it make Premiere Pro almost worthless.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  8. 1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  9. InDesign: Assets do not detect inactive layers by name while drag them to layout - and make a copy of them. :( . Kills every half automated workflow in complex layouts.

    Better would be: same behavour like copy and paste (InDesign send warning in cause of inactive layer and user can activate them)

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  10. I am continuously getting an error which says 'Sorry, your libraries didn't sync'
    When I look on my desktop computer (where I built a current library in use) I can see and use everything fine, but from my laptop I get a bunch of jumbled code and the links are missing. Added note, I see the error on both ends... the desktop and laptop.

    3 votes

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    1 comment  ·  09: Other  ·  Admin →
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  11. Illustrator is automatically changing the colour hex's on CMYK documents. This is from when the document is created from scratch. I've checked the color settings, there are no imported images affecting it. When I click off of the colour selected it automatically changes without me requesting it to.

    Looks to be a bug? I've restarted the program to no avail and I've attached a video to show the issue I'm experiencing in real time.

    2 votes

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    0 comments  ·  09: Other  ·  Admin →
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  12. Wacom Mapping doesn't recognize Ps Libraries as Ps. It treats it as its own program.
    this is bad as I and others have dual monitor mapping for "all programs" and use "photoshop" with only one monitor mapping (for precision).
    Work around is to set all mapping to only one monitor but that is subpar.

    Please work together with Wacom to make a solution!

    (wind 10, latest wacom driver)
    i have been able to replicate the problem on many computers with different versions of ps and wacoms.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  13. Cannot premanently delete files in trash. Have filled permanently 4,6 GB from adobe disk. There is no empty trash button so I need to check all files I need to delete and hit "permanently delete" button. After I click site crashes. Cannot delete those ***** files. Can you help?

    2 votes

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    1 comment  ·  09: Other  ·  Admin →
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  14. I have text frames in CC library with transparent backgrounds. When I place them into a document from the library the background becomes white. This is useless. It is not the way things should happen.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  15. I.e. i've got a butt load of crap in my deleted folder, but it's hard to delete.

    if i try it says some assets couldn't be deleted (but what it really means is no files got deleted) :(

    so, despite my cc folders totalling 50GB, I'm stuck on 99 due to CC bloat that just wont flush

    besides that, how about making the files orderable by size? right now it's an absolute shit show as you can only arrange by date modified, which sucks if you have thousands of files

    3 votes

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    2 comments  ·  09: Other  ·  Admin →
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  16. I use InDesign for about 4 to 5 minutes before it crashes and freezes my entire MacBook and I have to restart it.
    I needed this sorted ASAP please!!!

    2 votes

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    1 comment  ·  09: Other  ·  Admin →
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  17. Pen tool is not working properly. Found a workaround on another forum that works for now. Pen tool only works properly when there is a 'Work Path' - please fix!

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  18. DIscover email "Free bright balloon messages.
    Download all 18 .PSD files or just the ones that speak to you."
    They appear but don't download.

    https://assets.adobe.com/public/211ce79c-3f20-46ec-5559-429875141c06/2124f687-4477-474d-93ef-b82639b10957

    1 vote

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    TRY THIS  ·  1 comment  ·  09: Other  ·  Admin →
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  19. I have been trying to get my LightRoom to allow me to upload photos. So far it refuses to let me do so. I have tried uninstalling and reinstalling still nothing. I have tried it on both my PC and Mac neither works. When I use the hotkey to try and add them in it does not work.
    This is the one that is currently running on the creative cloud. I'm not sure what is going on with it, but it is impossible to use if you can't add photos.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  20. it's SO ANNOYING - I save my workspace settings EVERY TIME I use AI and it NEVER saves. It takes 10 minutes to get it back to where I want it. Makes me not want to use the app.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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