38 results found
My Cloud Publish Documents Links are not working
failure of downloading files from the library synced files from adobe draw on ipad. There is no possibility to download pdf for further work3 votes
Receiving the following error on 2 of my Libraries when trying to send an invite
"We couldn't send your invite. Please try inviting fewer people."
Does not seem to matter how many users I am attempting to send, and it is isolated to just 2 of my libraries.2 votes
Share link in CC fails every time.
"Whoops, your link failed to load. Might be a connection problem or you can always try again."3 votes
When you go to the adobe assets shared page, it used to show the files that were shared with you, either review or development. You could click on the file name and add comments. Now, nothing is showing there except the actual file to download.
How do we add comments if we cannot access the file from here? https://assets.adobe.com/shared1 vote
Had 16 artboards in my file initially, which was viewable on the development link. I marked a couple of assets for development later and updated the link. Now the new updated link shows only 2 artboards.1 vote
For an Workshop on Xd I distributed a link to a directory with assets.
The containing XD files were displayed as directories and could not be downloaded.2 votes
I think a folder idea in the published xd link is essential. Because links are piling up. So it'll be good if there is an option for structure via folder1 vote
The Preview of the Share-Link doesn't work in Safari but in Chrome and others...
f.i. this one: https://adobe.ly/2AzRdNx
Download works, but not the preview... but thats what my customer needs (Extraklick for download ist too complicate)
Thanks for your answers...
Add 25 jpeg files to a new folder on website. All synced.
Share folder with client and no files present.
Share Link with client and files are in the folder and downloadable.
Basic stuff that really should work.6 votes
Sharing of Creative Cloud files does not work anymore for some reason. When I create a link just like before the link leads always to completely blank page with all browsers (Chrome, Explore...). This worked just fine before, but not anymore for some reason.4 votes
Unable to delete, move or overwrite files. Adobe cloud always says that they can't find the file for deleting or moving but the file is still there in the directory.4 votes
When Sharing a link to a video it will not play when you click on the link, very disappointing used to work flawlessly , what happened?
My idea is not to redesign your assets website if It breaks key functions. Especially the link to share video, my client has a presentation due tomorrow and needs to also view on their phone. This is really disappointing.
This is what I get, and the video will not play.1 vote
We will look into the issue with the player for a shared video link — these pages are separate from the new assets.adobe.com interface, so this issue is independent of the new interface & likely a regression.
If there are specific feedback items on the new interface, we would like to understand more so we take it into account as we continue to make updates & improvements.
Good day! Nowhere can I find the manual management of Cloud storage! Lightroom files took up the whole place, and the ability to unload them
Good day! Nowhere can I find the manual management of Cloud storage! Lightroom files took up the whole place, and the ability to unload them is nowhere to be found!
How to remove unnecessary albums ligtroom from cloud storage, so they do not take up space?1 vote
When sharing a file to someone outside of CC, the view is off for the recipient. There's a large space at that top of the page that moves the file preview way down the page. When sharing a folder outside of CC, the banner with the folder name is huge.1 voteEmily Dinger responded
Thank you for your feedback. We will keep this in mind as we continue to improve our site.
I created several folders in my Cloud for Teams. I invited several people to share the folders. They can see the folders, but I cannot. Why?1 vote
Hi there, thank you for your feedback. We will investigate this. Thank you for your patience.
I can't delete XD prototypes any more since you updated the website!!! Please fix this ASAP!!!!!!!!!!!!!!!!4 votes
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