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31 results found

  1. I made a share link for a document that had a bunch of artboards, but when I opened the link it gave the area around the artboards a white background, which caused the borders of some of the graphics to be indiscernible. I think if the share link would respect artboard borders better by either adding a line around them or keeping the dark background that would look much better.

    2 votes

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    0 comments  ·  05: Sharing  ·  Admin →
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  2. We share our indesign files for review, the client reviews, I can see their comments online, but when I open the file inside of indesign, it says there are no comments yet. I've signed out of indesign, closed all adobe programs, restarted, updated, etc. And we are stuck transposing edits from an online PDF to indesign. Really clunky. It's one of the most important features for professionals and adobe can't seem to eliminate the bugs. Help!

    1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  3. Unable to view images in icon format... every time needs to open each photo to see which creative. As a thumbnail to view to others while sharing.

    2 votes

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    1 comment  ·  05: Sharing  ·  Admin →
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  4. 1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  5. The share for review feature doesn't work. My colleague can see the file in the "Shared with you" tab, but when they click it, it's a blank screen.

    Disappointing.

    3 votes

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    2 comments  ·  05: Sharing  ·  Admin →
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  6. Our brand cc library does bot show the images/assets in browser. And we could not download it.

    1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  7. Have invited collaborators to view a few libraries. On my end, it says they were invited or "previously invited" when I re-enter their addresses.

    When they receive the email and click "Start Collaborating" the Libraries still don't show up when they are active in an app or in the Creative Cloud site/app. They don't receive a notification in the CC site/app either. So in the end they still don't get access when the expected result is for them to receive access when inviting via share> entering their email address.

    1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  8. I have a lot of space, but when I create a sharing link, I am prompted that the link cannot be created because of insufficient space

    1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  9. I recently created an Adobe Library and shared it. We decided as a team that the Library's name should change. But now, people are seeing both names with the same assets inside. Others are just seeing the old name. Very confusing. Does this just need time to sync? More than 24 hours?

    1 vote

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    1 comment  ·  05: Sharing  ·  Admin →
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  10. My client could previously view the share links, but randomly CC assets does not work. They get a Error 401 message saying they are not authorized to access the site. This happens on both regular sharing (generating a share link), and direct email invitation access.

    Please figure out what is causing this bug as this inconsistent working and not working is very frustrating to our clients, myself and my team.

    2 votes

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    0 comments  ·  05: Sharing  ·  Admin →
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  11. Reports 45 mins to download a 969MB file shared a RUSH video file composed by a colleague. That's pathetically slow.

    1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  12. The shared XD prototypes stopped working in Chrome + strange flicker

    It works fine in Firefox

    1 vote

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    1 comment  ·  05: Sharing  ·  Admin →
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  13. 1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  14. 1 vote

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  15. 3 votes

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    4 comments  ·  05: Sharing  ·  Admin →
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  16. Receiving the following error on 2 of my Libraries when trying to send an invite

    "We couldn't send your invite. Please try inviting fewer people."

    Does not seem to matter how many users I am attempting to send, and it is isolated to just 2 of my libraries.

    2 votes

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    2 comments  ·  05: Sharing  ·  Admin →
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  17. Share link in CC fails every time.
    "Whoops, your link failed to load. Might be a connection problem or you can always try again."

    3 votes

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    0 comments  ·  05: Sharing  ·  Admin →
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  18. When you go to the adobe assets shared page, it used to show the files that were shared with you, either review or development. You could click on the file name and add comments. Now, nothing is showing there except the actual file to download.

    How do we add comments if we cannot access the file from here? https://assets.adobe.com/shared

    1 vote

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  19. Had 16 artboards in my file initially, which was viewable on the development link. I marked a couple of assets for development later and updated the link. Now the new updated link shows only 2 artboards.

    1 vote

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    0 comments  ·  05: Sharing  ·  Admin →
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  20. For an Workshop on Xd I distributed a link to a directory with assets.
    https://shared-assets.adobe.com/link/9831f438-61cc-4505-4188-c438e52b4f24
    The containing XD files were displayed as directories and could not be downloaded.

    2 votes

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