114 results found
library not loading
My library panel is constantly saying "Something went wrong initializing creative cloud libraries" and the window is blank, in all of my apps? I have tried restarting, logging out and back in. nothing seems to work. then it suddenly starts working again a few days later. It is very annoying and I use the library all the time for color pallets and other assets. How can I fix this?28 votes
Libraries not loading
CC libraries are failing to load within Indesign (Mac). The CC libraries panel suggests "To use Creative Cloud Libraries, sign in to Creative Cloud" despite the fact that I am signed in. My creative cloud account online also suggests similar "Oops, page not available. To use Creative Cloud libraries, sign in to Creative Cloud"
I have followed Adobe instructions to circumvent this issue, but none of these directions have worked: https://helpx.adobe.com/au/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products-backup.html#:~:text=Open%20the%20Creative%20Cloud%20desktop,you%20received%20the%20Libraries%20error.9 votes
assets do not load from library
Using v 24.1.1 , assets are loaded and showing in the library panel, but clicking them does nothing. Going back to v 24.0 fixed the issue12 votes
Character Styles in Libraries will not save leading
When saving a character style to Photoshop Libraries type properties such as LEADING are not saved. Instead the leading value is reset to zero.
It would be great to have character styles retain their values for repeated use in Libraries. Thanks.3 votes
Something went wrong initializing Creative Cloud Libraries
Something went wrong initializing Creative Cloud libraries. I've had this issue for weeks, have shut down everything several times, updated everything several times, went through every item on https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html to troubleshoot. Nothing has worked. I need this resolved. I have a lot of art saved to my libraries for work and cannot access.2 votes
Put brushes in Libraries
Let me drag and drop brushes into Libraries like in the past.1 vote
To use Creative Cloud libraries, please sign in to Creative Cloud
Whenever I need to access the CC Libraries for my logo in my Graphics class, it says "oops, page not available. To use Creative Cloud libraries, please sign into Creative Cloud." I'm clearly signed into Creative Cloud if I'm in InDesign (what I'm using) and it's very upsetting.17 votes
Scrolling issues in user Font Libraries or Custom Font Libraries.
There is no scrolling option in the users viewing of the adobe fonts installed or in the custom library. Yes there are page numbers in the custom library but if you have a particularly large font family you cannot view all the fonts and moving to another page starts a new font. Scrolling was available in 2022 when I set up my custom library, however it is no longer available in 2023 and makes life very difficult with large libraries of fonts. see attached.1 vote
Library doesn't Load
Library isn't loading (message: failed to initialize) when I hover over the icon1 vote
CC Libraries Panel is Too Slow
The library panel is slow, but as more graphic assets are added to a library, the performance is a total dealbreaker. It can take 10 or more seconds to add new assets, which adds up when you need to add hundreds of icons. Scrolling becomes very sluggish as well, making navigating to a specific folder a time-intensive task. It makes Libraries borderline unusable.1 vote
Items appear in the wrong folder after being dragged into the library
When I do manage to drag an item into the library, even if I hold it over a folder or between 2 items and see the highlighted line appear, it will sometimes drop it into a completely different spot in the library. This wastes a lot of time and forces me to move it manually to the proper location again.1 vote
Dragging graphics into the library doesn't work
When I try to drag graphics into the library to add them to a specific folder (instead of the + button that drops them to the bottom of the list), they often don't actually add. Nothing appears, and I have to drag it in multiple times for it to add properly1 vote
CC libraries disappear
Library panel is empty when switching btw programmes?12 votes
CC Library Pallet says I'm not signed in when I am signed in
Getting this message: "To use Creative Cloud libraries, please sign into Creative Cloud". I'm signed in to CC; in fact, I launched InDesign from Creative Cloud.1 vote
vector assets with transparent backgrounds have white background when being used
all of my vector files in CC Libraries that have transparent backgrounds are now stuck with white backgrounds when I try to use them or place them into a file.3 votes
Libraries no longer creating thumbnails for new additions
Fix the thumbnails in the libraries. Old items have thumbnails but any new additions only show the CC link icon. I can no longer see things that I add.
Items show online but not on desktop programs.17 votes
Invited party accepted invite with write access and added items and changed name of library, but no change on my end no new items show eithe
Invited party accepted invite with write access and added items and changed name of library, but no change on my end no new items show on my end either.
I have logged out and back into Creative Cloud, no change.1 vote
InDesign 18.1 Mac CC Library panel doesn't show assets
While CC library works good in other CC apps and via browser only in InDesign (18.1 Mac) the CC libray panel stopped working in InDesign. I've used the cleaner app, trashed the prefs and cache and reinstalled InDesign. It looks like an UI error... Please fix ASAP.1 vote
Color palette doesn't work
The color palette doesn't work in my library.
I select the object I want to change color, I select the color from my library and the color doesn't change.
This is only happening in Illustrator. I'm using the latest version.1 vote
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