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  1. 1 vote
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. 5 votes
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    UNDER REVIEW  ·  4 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. Some characters not rendering - 'No Glyph' symbol

    When viewing Illustrator files in the Creative Cloud viewer - some of the characters of our font (custom font) are not rendering. Instead, it is replaced by a 'No Glyph' warning sign. All characters type out correctly and print out of Illustrator, so there is no issue withthe font itself. I've attached a screenshot of the issue - the title should say 'Squishy Van'. Have seen the same issue on a number of files that are viewed through the CC website. Please let me knwo any other info you'll need to help sort this issue.

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. CC Cloud documents tab is not loading. Just spinning & spinning.

    https://assets.adobe.com/cloud-documents
    is not loading. Spinning wheel, nothing loading. Affecting other logged on users as well. Seems like your cloud hosting/service/whatever is down.

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Jpegs downloaded from browser to desktop have colour profile changed to sRGB.

    Somewhere during upload or download, CC is changing the profile. Doesn't occur with psd files. Shouldn't occur at all. I can't use cc for sharing work as long as this continues.

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cloud documents file refuses to open

    https://assets.adobe.com/cloud-documents
    It's a great feature in theory. Unfortunately, it's giving me a lot of guff when I want to work on my file again. In this case, it's the design for my small business launch. I mean, sure, I can redo it. I have a desktop version that's about an hour behind the Cloud documents version in terms of work but man, incredibly irritating. I don't like having to wrestle my files away from friggin robots.
    I'm attaching a visual as well as a txt dump of the Photoshop version and system specs etc.

    Repro Steps:

    Scenario A.
    1. Open…

    1 vote
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. Copying a link failure on the "Manage Links" page

    I can not copy the link on the "Manage Links" page. It will not copy onto my clipboard

    1 vote
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. iOS Quick Export of PSD returning cached image, not accounting for updated file.

    Seems to just spit out the last cached version without checking if it was invalidated.

    Repro steps:
    - Have PSD file freshly synced to Creative Cloud.
    - Open the Creative Cloud iOS app
    - Do a "Quick Export" of the PSD, Save to Images. Don't close the app.
    - Make some visible change to the file in Photoshop, on Windows 10. Sync.
    - Notice that the Preview has updated as expected in the app.
    - Do another Quick Export, Save to Images.
    - Notice that it returns immediately, giving the last export given instead of a new export reflecting the…

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. PSD Stroke Effect rendered incorrectly in previews

    On both assets.adobe.com and the Creative Cloud iOS app, the stroke effect appears to be expanding the lines by X pixels in thumbnail space, rather than in file space as intended. I.e., the lines in the preview are way too thick and inconsistent with the image as shown in or generated by Photoshop. The problem is worse in the app than on the website.

    By "stroke effect", I mean in Photoshop, when you right-click a layer (in my case a group of layers), click "Blending Options...", then check "Stroke" and set the size to some value (in my case, 5…

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can't see My Work / Files content on iPhone5 Safari Browser

    Using the iPhone5 and Safari, navigating to My Work / Files shows sorting options, but then just two horizontal lines and a bunch of blank space instead of your actual files, making files inaccessible on this device.

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Questions mark replacing letters in CC Library

    This issue is happening on a PC and Mac. Importing the file show not issue. Error only show up in the web browsers. (Chrome and Safari).

    1 vote
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Lost my work on updating XD

    While working today I found XD had launched a flip feature allowing users to flip images along length, etc. When I updated XD, I lost a lot of work I did in last few months - You can see the work I'm referring to in the published prototype - it will show a game called Bujo. Can you please restore my files to as they were before I updated XD. I've looked everywhere I could think of but can't find the files.

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Error could not be uploaded - [UNEXPECTED] XHR failure

    Error uploading files by drag and drop into the browser. Chrome on OSX mojave

    2 votes
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    6 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. Can not tell what is taking up Creative Cloud Storage

    I have 1.8/2 gb used in my creative cloud storage, although the only things in it are a couple colors and one small vector file.

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. Typo

    When permanently deleting files, the progress thermometer contains a typo.

    It says 'Deleteing', not 'Deleting'

    2 votes
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. What is using space?

    I decided to clear out my entire creative cloud storage, including Lightroom (which I wasn't really using anyway). I cannot see where else there might be any files, but at the bottom of the files page there is a label that shows "171.3 MB used". I have no idea where that might be used.

    1 vote
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Can't change language on CC website

    My Windows 7 computer is set to use English. The CC website, however, defaults to Swedish. I change this to English with the cog wheel icon at the bottom left corner. The page reloads, but it is still in Swedish.

    1 vote
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. No preview for underscore file names

    underscore file names does not show file previews on adobe cloud website. i have to remove all underscores for the file image to show up. please fix.

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Creative Cloud reporting I have 45 GB used, but I have no files on the cloud

    Both the Creative Cloud App on my desktop and the web page for my assets is showing that I have used 45 GB of storage. However, I have no files on the cloud at all at this point. Both on my sync'd folder on my computer, and on the website itself, there are no files. So it should show that I have used zero GB. I have gone into the Deleted folder and confirmed that there are no files in there as well.

    4 votes
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. Assets.adobe.com vs Assets2.adobe.com

    Bad request 400 (on assets2.adobe.com) when clicking on libraries (assets.adobe.com)

    When will they be integrated again?

    Sometimes I have the bad request page, sometimes it does work??

    3 votes
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
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