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62 results found

  1. It not possible to switch between the pictures with the arrows. Its just working one time at the 2nd picture the arrows are not shown anymore.
    I test it with Chrome and also with Safari at IOS

    2 votes

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  2. Capture Shapes are visible in Capture, the CC Libraries inside the apps, and on the Creative Cloud desktop. However, in the web version (assets.adobe.com) all of my capture shapes display with a folded paper icon, I can't see the preview of the actual svg like I can everywhere else. Seems to be a bug.

    2 votes

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    FIXED  ·  4 comments  ·  02: Assets Website  ·  Admin →
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  3. The thumbnail rendering for design library components on the web does not match the actual design of the components when it's dropped on the artboard.

    This makes it difficult to communicate the quality of design library components when previewing the library.

    See this library for reference:
    https://assets.adobe.com/public/c1a672c5-49e6-4df1-4d32-1c37fa234f1e#

    1 vote

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  4. Above issues experiencing CC Assets websites or libraries languages books pages links documents licenses titles notices ads api faq install Legal Public Original.

    1 vote

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  5. Uploading RAW image files and they are now appearing as OCTET. Never had this problem before and nothing has changed about my files or how I am uploading them until today. Previously uploaded files look fine and are still RAW.

    1 vote

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  6. When i use a font with supporting Turkish characters in a design and want to see this on CC Assets Website Turkish characters are not showing. They are blank

    1 vote

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  7. When I log into Adobe CC assets, it gives me an error that something went wrong and none of my previously loaded files of assets show up (see attached screenshot). I was able to create a new folder, but there is no option to upload files to it. I have been unable to view my image files or upload to any files for the past few days. I use this sharing feature for my photography customers and I don't know how to get around the error.

    1 vote

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  8. Unable to delete old sketch files from website files

    1 vote

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  9. When I change the name of a library it updates successfully but when I exit the libraries webpage return to the libraries page, the change I made defaults to the previous state. The change is effective across all libraries panels in all apps and CC desktop dashboard - but NOT IN THE BROWSER. I’ve tested on Chrome, Edge, Safari on PC and mobile and all have the same problem. I’ve tried clearing cache etc but same problem occurs across all browsers on all devises. Can you please look at this it’s quite annoying. Thank you!

    2 votes

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    Next time this occurs, can you try hard reloading the page (On a mac: hold down the shift key and press the reload button, on Windows, hold down the control key and press the reload button)? The library name changes will not automatically update if you used the back button, so you will need to force a refresh. It should not, however, overwrite the Library name you just set, so if this does not help let me know and we can dig into it further. Thanks!

  10. Creative Cloud Files WebViewer is able to list layers in a Ai or PS composition .
    There is also an "eye" to show/noshow this layer. but it looks not working anymore...

    1 vote

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  11. for any reason PSD files don't shows correctly

    on the other hand
    Layer comps are not listed/activable only layers visiblity is accessible.

    1 vote

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  12. I deleted almost all from my Creative Cloud drive but it still shows 15GB used. How can I clear it?

    2 votes

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  13. I have received an email offering free Offset Photo Collage Templates, however having followed the link in the email there is no download button on the Discover - Offset Photo Collage Templates page and I am unable to download these templates.

    1 vote

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  14. In a cloud shared folder, if a file is renamed it is deleted from that folder. I later found the file in another folder that was renamed almost exactly as the folder where the file was originally placed, but it added percent signs for the spaces. I am not able to rename a file in a shared folder.

    1 vote

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  15. I saved the file in the cloud a couple of months back. I'm using the latest version of PS now but error says ...

    Could not open "filename.psdc" because the file is not compatible with this version of Photoshop.

    Do I need to upgrade that PSDC file? How so?

    1 vote

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  16. shared for review items not showing up to the invited person. I have had client sign out sign back in, change password and restart computer . I have done the same.

    2 votes

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  17. I completely lost my files. Hours of work lost. Just disappeared, not in deleted or in another folder simply vanished and now I can't even open an existing file on Fresco anymore. Beyond upset and disappointed

    1 vote

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  18. 10 votes

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  19. When viewing Illustrator files in the Creative Cloud viewer - some of the characters of our font (custom font) are not rendering. Instead, it is replaced by a 'No Glyph' warning sign. All characters type out correctly and print out of Illustrator, so there is no issue withthe font itself. I've attached a screenshot of the issue - the title should say 'Squishy Van'. Have seen the same issue on a number of files that are viewed through the CC website. Please let me knwo any other info you'll need to help sort this issue.

    1 vote

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  20. https://assets.adobe.com/cloud-documents
    is not loading. Spinning wheel, nothing loading. Affecting other logged on users as well. Seems like your cloud hosting/service/whatever is down.

    1 vote

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