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304 results found

  1. 10 votes

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  2. My library panel is constantly saying "Something went wrong initializing creative cloud libraries" and the window is blank, in all of my apps? I have tried restarting, logging out and back in. nothing seems to work. then it suddenly starts working again a few days later. It is very annoying and I use the library all the time for color pallets and other assets. How can I fix this?

    8 votes

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  3. my idea is that you fix it so that it does what you say it does

    5 votes

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  4. Whenever I need to access the CC Libraries for my logo in my Graphics class, it says "oops, page not available. To use Creative Cloud libraries, please sign into Creative Cloud." I'm clearly signed into Creative Cloud if I'm in InDesign (what I'm using) and it's very upsetting.

    14 votes

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  5. Using v 24.1.1 , assets are loaded and showing in the library panel, but clicking them does nothing. Going back to v 24.0 fixed the issue

    2 votes

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  6. Library panel is empty when switching btw programmes?

    11 votes

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  7. I think there is a bug i dont know where it comes from but i think that main issue is that when i try tu uplode big bunchs of files to share and they for some reasone dont end to uplode the CC site miltiplies photos and starts showing them in multiple "versions" each repetition showing more and more of uploded photos. Deleting one of the photo deletes all of the repetitions so i dont think that these photos are different versions. I havent tested if this is a problem only on PC I tried it on google chrome and…

    1 vote

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  8. In Finder on MacOS :

    No documentation visible anywhere. I went to
    https://assets.adobe.com/files
    , clicked on ? icon, selected Help. It takes me to Adobe Help Center
    https://helpx.adobe.com/support.cc.html
    , which has 1000s of files. I want help specifically on Creative Cloud Files. I search on "Creative Cloud Files" and get many somewhat relevant results, e.g. a FAQ under Support; but under Learn, no specific documentation on Creative Cloud Files Synced Files.

    I see two icons and am inferring their meaning. These meanings appear inconsistent or contradictory.
    Some parent folders have the icon of a white check in a green circle,…

    1 vote

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    1 comment  ·  01: Desktop Sync  ·  Admin →
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  9. I wrote description of about 1200 characters. Cannot save. Why not? Special characters?

    1 vote

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    1 comment  ·  09: Other  ·  Admin →
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  10. It not possible to switch between the pictures with the arrows. Its just working one time at the 2nd picture the arrows are not shown anymore.
    I test it with Chrome and also with Safari at IOS

    2 votes

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  11. Fix the thumbnails in the libraries. Old items have thumbnails but any new additions only show the CC link icon. I can no longer see things that I add.

    Items show online but not on desktop programs.

    17 votes

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  12. While CC library works good in other CC apps and via browser only in InDesign (18.1 Mac) the CC libray panel stopped working in InDesign. I've used the cleaner app, trashed the prefs and cache and reinstalled InDesign. It looks like an UI error... Please fix ASAP.

    1 vote

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    1 comment  ·  03: Library Panel  ·  Admin →
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  13. When saving a character style to Photoshop Libraries type properties such as LEADING are not saved. Instead the leading value is reset to zero.

    It would be great to have character styles retain their values for repeated use in Libraries. Thanks.

    1 vote

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  14. On Creative Cloud online, the file display is wrong!! Thumbnails are often duplicated and incorrect. In the images that I attach, opening the FbDSC8178 file, it's actually another image. In the previews you can see that that file is the same as the FbDSC8175 file but in reality it is another image. This happens in a lot of folders

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  15. My team has sent out many Adobe review links this past week and nearly all of them haven't been loading properly. The link shows a loading wheel but doesn't fully load. The designer has to push a new version live for the link to work. It is seriously getting in the way of our workflow as we have lots of deadlines to hit this week.

    1 vote

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  16. Após atualizar o photoshop para a última versão régua ficou invisível, o o comando de preencher automático está deletando parte da imagem ao invés de corrigir.

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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  17. When you import vector images made in Illustrator, from the Library, they are imported as a "solid" image. So you have to "Import a copy" or open the file and copy/paste.

    This is totally counter-intuitive and a waste of time.
    When working with a vector document, you want the elements in vector, especially since this makes it impossible to send the file to an external service provider because the elements are not integrated in the document.

    1 vote

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  18. My consultant shared an InDesign doc with me. She is displaying the document in spreads. I've zoomed in to fill a screen with one page for easier reviewing. Whenever I add a comment to the right side of the spread it snaps me all the way back to the left side, forcing me to scroll back over in between every comment. Fix whatever is causing it to snap or reload.

    1 vote

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    0 comments  ·  07: Commenting  ·  Admin →
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  19. Libraries won't load on Illustrator 26.3.1 - works in InDesign, but not illustrator or photoshop.

    10 votes

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  20. We need a "Empty trash" button on the Deleted folder. Just had a long session with Adobe Chat team member who politely suggested I hold the shift button to select multiple files to delete. I told him I had literally thousands of files in that folder. I couldn't even tell how many there were, I just had to try to delete 300 or so at a time, after 4 hours I have removed over 20GB. I'm still going ... apparently he has lodged an issue with support. Somehow I don't think they care reading the other comments here. I didn't…

    1 vote

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    0 comments  ·  09: Other  ·  Admin →
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