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  1. CC Library panel crash on right click

    On my 2 Macs and my Win, the CC Library panel crash when I'm doing a right click and the is in freeze when I re-open the panel.
    And so in different software!

    I used the CC Cleaner Tool to remove the CC Library component and reinstalled It like mentioned in the Help page, but the problem is still there.

    And, now, because I realized it's on my 2 Mac (1 MB Pro from 2017 and one from 2014, both on Mojave 10.14.3) and on my Wacom MobileStudio (last Windows 10), I think the issue is on my account!

    2 votes
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      3 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
    • 2 votes
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        1 comment  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
      • Error could not be uploaded - [UNEXPECTED] XHR failure

        Error uploading files by drag and drop into the browser. Chrome on OSX mojave

        1 vote
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          5 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
        • sync not working!!!!

          after sync 1.3gb, sync stop working. it is out of quota? current cloud space 1.3% of 100gb.

          1 vote
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            0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
          • Creative Cloud is useless. Lot many issues with Syncing files, especially in shared folders.

            I hate the moment when I selected Adobe XD for designing wireframes. Files never gets synced properly. :(

            1 vote
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              0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
            • What is using space?

              I decided to clear out my entire creative cloud storage, including Lightroom (which I wasn't really using anyway). I cannot see where else there might be any files, but at the bottom of the files page there is a label that shows "171.3 MB used". I have no idea where that might be used.

              1 vote
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                1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
              • Typo

                When permanently deleting files, the progress thermometer contains a typo.

                It says 'Deleteing', not 'Deleting'

                1 vote
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                  1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
                • Sync not working

                  PC Win 10. Sync Version v2.4.6.82. 1.5GB of 100GB used.
                  Syncing works for a while, then some days not sync anything. Makes it difficult to collaborate. I am waiting for another designers files to sync to my PC. I created the folder initially and invited them to 'Edit'. They can see all my updates, but I can't get theirs.

                  - Turned off syncing in Preferences.
                  - Closed Creative Cloud App.
                  - Opened Task Manager and 'End Process' for all CC Background processes, eg 'Creative Cloud (32 Bit)', 'Core Sync (32 Bit)', etc (about 6 of them).
                  - Re-opened Creative Cloud…

                  16 votes
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                    3 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
                  • Folder for the xd links

                    I think a folder idea in the published xd link is essential. Because links are piling up. So it'll be good if there is an option for structure via folder

                    1 vote
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                      1 comment  ·  05: Sharing  ·  Flag idea as inappropriate…  ·  Admin →
                    • The file does not exist, you are not allowed, or is the file may be in use.

                      I can see my Library A-OK. I can double click to edit objects, and copy them from one document to another. But when I click to drag an object from the Library to a new document, occasionally I get a "The file does not exist, you are not allowed, or is the file may be in use." error. I know I'm logged in, the file exists and everything is OK. But my client doesn't understand and I need to reboot/login/logout/panic until it works again.

                      1 vote
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                        0 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
                      • Can't change language on CC website

                        My Windows 7 computer is set to use English. The CC website, however, defaults to Swedish. I change this to English with the cog wheel icon at the bottom left corner. The page reloads, but it is still in Swedish.

                        1 vote
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                          1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
                        • Colors are not Color managed in CC libraries

                          I use Adobe Illustrator as an example.
                          Create an RGB color R 166, G 255, B 51 in an sRGB document and add the swatch to a CC Library.
                          Change your RGB color settings to Wide Gamut RGB and create a new document.
                          Use the swatch from the CC library, the result is a totally different color.
                          The color in the CC library does not have a profile attached, only the numbers are used and no conversion or warning takes place.

                          3 votes
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                            1 comment  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  05: Sharing  ·  Flag idea as inappropriate…  ·  Admin →
                            • Recent upgrade of InDesign and Illustrator interchangeably sometimes loose file integrity, and new projects cannot open or must be imported.

                              File locations get lost or the "version" of the InDesign or Illustrator that the file was created in is no longer available. Didn't have these issues before the last CC upgrade. Just yesterday, I saved an Illustrator file and know that I saved it. Then, did a save as to rename and make changes for a new version. The previous version vanished, an image in the recent listing menu appeared, but couldn't be found to open. Now vanished as if it never existed. Had to start my original file over using my now changed version. Just took the entire morning…

                              1 vote
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                                0 comments  ·  08: Versioning  ·  Flag idea as inappropriate…  ·  Admin →
                              • Preview of Share-Link doesn't work in Safari but in Chrome and others

                                Hi
                                The Preview of the Share-Link doesn't work in Safari but in Chrome and others...
                                f.i. this one: https://adobe.ly/2AzRdNx

                                Download works, but not the preview... but thats what my customer needs (Extraklick for download ist too complicate)

                                Thanks for your answers...
                                Jan

                                1 vote
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                                  0 comments  ·  05: Sharing  ·  Flag idea as inappropriate…  ·  Admin →
                                • No preview for underscore file names

                                  underscore file names does not show file previews on adobe cloud website. i have to remove all underscores for the file image to show up. please fix.

                                  1 vote
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                                    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Does CC Sync play nice with Google Drive yet?

                                    I have had issues in the past with CC Desktop Sync not playing nicely when Google Drive is installed on my compooter. Either the file icons don't update properly with the green checkmarks or blue sync icons, or the system fails to sync at all.

                                    Currently, I'm happy to report that all is working -- because I haven't had Google Drive on my laptop.

                                    But I'd like to have both on my laptop. Before I try installing Google Drive Sync on my laptop again, I'm wondering if this issue has been resolved?

                                    I don't want to be The Guinea Pig…

                                    1 vote
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                                      0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Creative Cloud reporting I have 45 GB used, but I have no files on the cloud

                                      Both the Creative Cloud App on my desktop and the web page for my assets is showing that I have used 45 GB of storage. However, I have no files on the cloud at all at this point. Both on my sync'd folder on my computer, and on the website itself, there are no files. So it should show that I have used zero GB. I have gone into the Deleted folder and confirmed that there are no files in there as well.

                                      4 votes
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                                        1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Sharing creative cloud files is not working

                                        Sharing of Creative Cloud files does not work anymore for some reason. When I create a link just like before the link leads always to completely blank page with all browsers (Chrome, Explore...). This worked just fine before, but not anymore for some reason.

                                        2 votes
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                                          1 comment  ·  05: Sharing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Assets.adobe.com vs Assets2.adobe.com

                                          Bad request 400 (on assets2.adobe.com) when clicking on libraries (assets.adobe.com)

                                          When will they be integrated again?

                                          Sometimes I have the bad request page, sometimes it does work??

                                          2 votes
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                                            0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
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