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  1. 1 vote
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    2 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    1 comment  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. Creative Cloud App Stuck

    Creative Cloud App Stuck.
    Please many times the app have crashed on various computers of different OS.
    Take a look at image attached. In this case I can't open to install Illustrator.

    Thanks a lot!
    Nicolas

    1 vote
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    1 comment  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Error 401 Message on Share Links

    My client could previously view the share links, but randomly CC assets does not work. They get a Error 401 message saying they are not authorized to access the site. This happens on both regular sharing (generating a share link), and direct email invitation access.

    Please figure out what is causing this bug as this inconsistent working and not working is very frustrating to our clients, myself and my team.

    1 vote
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    0 comments  ·  05: Sharing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug: Lens profile corrections isn't applied in preset

    Repro:
    1. Create an ISO-adaptive preset that includes (has a checkbox for) Lens Profile Corrections.
    2. Make it the default for a camera model.
    3. Import a raw photo from this camera.

    Expected:
    "Enable Profile Corrections" is selected on import.

    Actual:
    "Enable Profile Corrections" is not selected on import. Instead, "Remove Chromatic Aberrations" is selected - which isn't included in the preset.

    1 vote
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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Red dot 'false alarms'

    Have disabled marketing notifications in the CC desktop app but still see regular red dot icon in Mac menu bar. On opening CC, it goes away.

    I'd like to be able to have CC run in the background and alert me to new app updates, but the number of false alarms means I've had to switch to manual.

    Please sort it?

    2 votes
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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. 5 votes
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    UNDER REVIEW  ·  4 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. Some characters not rendering - 'No Glyph' symbol

    When viewing Illustrator files in the Creative Cloud viewer - some of the characters of our font (custom font) are not rendering. Instead, it is replaced by a 'No Glyph' warning sign. All characters type out correctly and print out of Illustrator, so there is no issue withthe font itself. I've attached a screenshot of the issue - the title should say 'Squishy Van'. Have seen the same issue on a number of files that are viewed through the CC website. Please let me knwo any other info you'll need to help sort this issue.

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. The shared XD prototypes stopped working in Chrome

    The shared XD prototypes stopped working in Chrome + strange flicker

    It works fine in Firefox

    1 vote
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    1 comment  ·  05: Sharing  ·  Flag idea as inappropriate…  ·  Admin →
  10. CC Cloud documents tab is not loading. Just spinning & spinning.

    https://assets.adobe.com/cloud-documents
    is not loading. Spinning wheel, nothing loading. Affecting other logged on users as well. Seems like your cloud hosting/service/whatever is down.

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can't delete old files in 'mobile creations' tabs.

    Trying to delete old (3 year+) Photoshop Sketch documents from my 'mobile creations' tab returns an error 'could not delete item'. I have dozens of these files that I can't open or delete in my mobile creations tab.

    1 vote
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    0 comments  ·  09: Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. problem with xd file sync Files keep disappearing from Creative Cloud. It randomly deletes files and folders for no reason.

    Files keep disappearing from Creative Cloud. It randomly deletes files and folders for no reason.

    1 vote
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  05: Sharing  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  05: Sharing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Thumbnail quality in CC libraries

    Hi,
    When you save objects in the CC Library, the quality of the thumbnails is not good and some parts of the item are even missing from the thumbnail.
    Is there a way to increase the quality of the thumbnails to make the thumbnail look exactly the same as the item saved in the library with all details?
    The same problem occurs when you import an object from the CC library into Indesign, since Indesign displays the thumbnail of the item.

    1 vote
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    0 comments  ·  03: Library Panel  ·  Flag idea as inappropriate…  ·  Admin →
  16. Photoshop cannot open the cloud file, and downloading the cloud file always fails

    https://assets.adobe.com/cloud-documents
    I saved a photoshop document directly into the cloud, but cannot open it again shortly afterwards (an error occurred). I can also see and preview that file from Adobe Cloud website, but always failed to download it. The file is badly needed and how can it be ruined in just a few seconds?

    1 vote
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    2 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  17. MP4 files are not detected as video file but octet??

    I uploaded five files the same day and in the same mp4 format exported from premiere with the same settings and to the same folder. Still three of them are now in octet format and two are mp4 videophiles. This makes no sense. It's a big problem since we are sending work copies and masters to our clients via CC. We can't have them downloading the files and changing extention. This would make us look like amateurs.

    Since CC can't identify the video files automatically there should be a way to do it manually.

    1 vote
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    1 comment  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
  18. 3 votes
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    4 comments  ·  05: Sharing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Jpegs downloaded from browser to desktop have colour profile changed to sRGB.

    Somewhere during upload or download, CC is changing the profile. Doesn't occur with psd files. Shouldn't occur at all. I can't use cc for sharing work as long as this continues.

    1 vote
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    0 comments  ·  02: Assets Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. file sync percentage not changing

    Trying to free up space in my Cloud Storage, so I've moved them out of the Cloud Storage and DELETED the folders entirely, and my files say they're "up to date" on the syncing but the percentage still shows that 89% of my cloud storage is used up. Which is impossible, since I've physically deleted more than HALF the files in my Cloud Storage. Is there a glitch in this percentage number? Or do I have to restart for this to resync to the correct available space number/percentage

    3 votes
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    0 comments  ·  01: Desktop Sync  ·  Flag idea as inappropriate…  ·  Admin →
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